Bidder Reviews for Gems Treasure (60)

Smooth process from bid to purchase

Excellent items; as described. Great business to work with! Fun, accurate, honest!

The Earrings is exactly as described. Very nice piece. The staff was very pleasant to talk with.

This auction house is consistently 5 star. Not my first purchase and certainly not my last. 0 % buyer's premium and excellent shipping make them my go-to sellers!

We have made multiple purchases from Gems Treasure over the last several months. Never any issues, never any problems. Highly recommended.

great service, keep up the good work!

Wonderful experience bidding on this site. Received rapid and accurate responses. Would not hesitate to comfortably bid here again

Girlfriend was completely amazed and happy with my birthday gift to her.

Exactly the jewelry I was looking for... top quality... best price

Great price and beautiful earrings but poor communication regarding shipping and a month wait for item.

Beautiful Earrings. Thanks!

Quick to respond and easy to deal with. One of the best purchases I made online and a business that knows what they're doing. I ordered a couple of other pieces from them and we worked out a great deal. Thanks!

This is my fourth time ordering from Gems Treasure and they make some truly beautiful pieces. They never hesitate to help or answer a question and their quality to price point is truly fantastic!

Bid on this on a whim and won it at such a great price! It was the perfect anniversary gift for the wife. The Earrings looked great and the wife loved it.

It was my mistake to assume that LIVE AUCTIONS vetted their vendors. Not true. Most of my experiences have been very positive. Not this auction house. my mistake for not reading reviews before ordering. Literallly every aspect of this process with Gems Treasures was terrible. Products were marketed as “Christmas Treasures”. the items once purchased did not ship. Still did not ship. I had to go twice through Live Auctions to get them to intervene. Gems Treasures do not respond to emails nor phone calls. The product finally arrived. It was not as advertised. Super cheap quality, awkward short length for what was supposed to be a long beaded necklace. I ended up donating to Goodwill. other reviewers have said this vendor frequently changes their name because of the bad reviews. Beware.

I did receive my items on THIS listing. But another site I bought from them on I never received my items and spent more money on it. I'm beyond LIVID that Live Auctioneers hasn't banned them just like the other website has. This is ridiculous. Using an USA address but your invoices say India. WTH?? I wish I would've read the reviews before I EVER did business with you. You need to respond back to people and own up to your mistakes.

4 months and still no item

As a wholesaler, it's difficult to find reliable dealers that deliver the goods they promise in a timely and professional manner. This isn't the issue here. Gems Treasure always takes care of me and the experience is stress-free and easy. I never have to complain or send anything back, add to the fact my customers love their products, it's a win win. Some times delay because stuff comes from India, Tibet & Nepal but it's wort & also delay due to COVID-19. THANKS YOU SO MUCH GEMS TREASURE.

Ordered multiple pieces from Gems Treasure in preparation for the holiday season and I'm very pleased with the results. Great customer service, quality items and set at a respectable price point. Will be ordering more. Again thank you so much for beautiful ethnic jewelry.

Top quality of ethnic jewelry, and I personally love the designs. Will look great in the store front.

Beautiful items, beautiful packaging and awesome service online & over the phone. Thanks:)

Doesn't appear organized at all. Should have paid attention to the other reviews. Will not do business with again

Item was as decribed. Prompt and friendly communication and easy transcation for a very genuine item.

Terrific.

shippment delay... and different from photo shown on website!

It wasn't until i filed a complaint with Paypal that this person mailed my stuff. I won my piece in September and got it late November, reached out directly several times and got nothing. Very disappointed in them and this site who did nothing to help. Read other reviews, they have a long history of not sending orders, making people wait way longer than me.

Beautiful Earrings.... Thanks

I've won several items from them and keep going back. Some delay in shipping, but happy with purchase.

I had a great buying an Tibetan antique ring. The auction house ticked all of the boxes. The item was described accurately, I was notified that I won in a timely manner, payment was easy, and it was shipped in a lovely box. I am a happy bidder.

A year and not arrived

I can only confirm, what the reviews on the second page tell you. After I bought 2 necklaces in July, I paid and never heard from the auction house. After some emails and constant delays when the items would arrive, I asked for live auctioneers help. They made it possible, that one necklace arrived. I could even not tell, if it was the one I bid on, May be it was. mThe second has still not arrived, we are early October now. Live auctioneers help person told me, the seller does not respond Tom her calls or emails. Nevertheless Gems Treasure is holding another sale. How many more unsuspecting clients have to be cheated, before someone of live auctioneers looks close into their dealings. HilkkevSkulima

Always great....... Antique stuff, Thanks

Great service....... Beautiful Jewelry, will buy again.

I’ve always had very good experience with the gentleman from this auction house. They are very professional, ship quick, and their merchandise is what you see. Now delay due to Covid-19 in worldwide.

I do not know if this seller has the items he sells or not. The address of the seller is in NJ, however he kept making excuses when clearly he did not follow through with verbiage in his description, I have asked for refunds numerous times and all he responds with is that he is sending. I have asked Paypal and Live Auctioneers to step in and refund the items which I expected over 2 weeks ago. THINK TWICE BEFORE DOING BUSINESS WITH THIS SELLER

I am hoping to spare you the cost & trouble I have suffered. After I paid my invoice & hadn't received items or even a tracking # after over 1 month (I was new to online auctions), I contacted Gem Treasures. I received 1 response from a Praveen Kumawat, who never followed up and never responded again after my repeated attempts. I have been trying since May to get help from Live Auctioneers to obtain a full refund, but they keep putting me off with promises of merchandise to come. I have made it clear I no longer want shipments-just a full refund. I now understand Gem Treasures frequently changes its name, so Live Auctioneers is certainly aware of the fraud. Today I am reporting to the Better Business Bureau in NJ where they were last listed. Buyer beware!

They have a very good service team. Response very fast to the requests. Shipping delay due to COVID-19. Thank you very much, I'll buy more.

I just want my ring... I paid for it so please ship the ring...

They are responsive!

Brand new earrings. Great experience. Thanks

Great customer service! Answered all my questions and was sincere. Fast ship and item as described.