Reviews
Bidder Reviews for Fantasy Jewelry (155)
3.6 out of 5.0 Stars
1-50 of 155 Reviews
RichardMinneapolis, MN
Sep 2, 2026
Beautiful stones. Just received a matched pair of Kunzite
A matched set of the softest pink kunzite cut stones. Going to make drop earrings with them....
Fantasy Jewelry
Sep 2, 2026
Thank you for your review! We are so glad you love your matched pair of kunzite. That soft pink color is truly special, and drop earrings sound like a breathtaking project for them. We would love to see how they turn out once you've crafted your design!
MonteAltha, FL
Aug 16, 2026
Nice stones
Color a little washed out in reality not as dark as photo. But stones are nice.
Fantasy Jewelry
Sep 2, 2026
Thank you for sharing your feedback! We appreciate you letting us know about the color variation, and we're glad to hear that you're happy with the quality of the stones.
BrianCataula, GA
Aug 15, 2026
Didn't receive
Didn't receive
Fantasy Jewelry
Aug 15, 2026
Dear Brian, We sincerely apologize for the delay and frustration caused by not receiving your item. We take fulfillment issues very seriously and would like to resolve this for you immediately. Please reach out to us directly through private message with your order details, and we will look into your package status right away to either provide an updated tracking number or issue a full refund. Thank you for your patience while we work to make this right.
JamesVancouver, CA
Aug 11, 2026
Beautiful Stones
The gemstones were worth the wait! Shipping took a little time but the items were nicer than advertised! Will do business again!
Fantasy Jewelry
Aug 15, 2026
Dear James, Thank you so much for your review and your patience! We are thrilled to hear that you love the gemstones and that they were worth the wait. We truly appreciate your business and look forward to serving you again in the future!
LUNARDAY GOODS LLCWalnut, CA
Aug 10, 2026
unreliably slow
4 months later and i still haven't received my item. been asking them every month
Fantasy Jewelry
Aug 15, 2026
Dear Randy, We are truly sorry to hear about the extreme delay with your order and the frustration this has caused. We take fulfillment issues very seriously, and four months without receiving your package is certainly not the level of service we aim to provide. Please reach out to us directly through a private message so we can investigate this immediately. We will ensure this is resolved for you. either by locating your package or issuing a full refund. Thank you for your patience while we work to get this sorted out.
MelissaLas Vegas, NV
Jul 30, 2026
Scammers
Received totally different, but similar at 30 yards, items than the ones I bid on and several items are missing. Feels like a bait and switch operation. Won’t order again.
Fantasy Jewelry
Aug 15, 2026
Dear Melissa, We sincerely apologize for the mix-up with your order and for any missing items. We would like to send a replacement shipment with the correct items to make this right for you immediately.
MelissaLas Vegas, NV
Jul 24, 2026
Confused and unprofessional
They don’t read their messages and are rude. Did not receive this item and many others and have had to reach out to them and wait for a reply then they have the audacity to tell me to be prompt. Not organized, obviously.
Anne-SophieSingapore, SG
Jul 19, 2026
Scam seller
Heads up with this seller as my experience shows he’s a real scam. I thought I had won 3 beautiful stones ….. Firstly it took more than 3 weeks for the parcel to finally arrive. The seller is based in Muscat and if I remember properly the goods were shipped from Thailand. I am Singapore based, which means he didn’t have the stone he advertised and he had them made. The seller was unresponsive at some point when trying to track my orders …. Goods finally arrived and not a single stone out of the 3 was similar to the « picture » I bet on. 3 weeks later I’m still in the process of the refund. The seller told me I would be refunded on July, 13th …. we’re the 20th and nothing to be seen on my account ….. BEWARE BEWARE BEWARE
Fantasy Jewelry
Aug 15, 2026
Dear Anne-Sophie, We sincerely apologize for the awful experience you had with your order and the delay in receiving your refund. We have already issued a full refund to your account, and there is no need to return the stones, please feel free to keep them. Additionally, we take issues of quality and misleading listings very seriously, and we have permanently removed the seller responsible for this from our platform. Thank you for bringing this to our attention, and we truly appreciate your patience while we corrected this situation.
SatanandaRio Rancho, NM
Jul 19, 2026
prolonged shipping but worth waiting for
Appreciated the communication and assistance with tracking from overseas. Beautiful pieces!
LeonidWest Bloomfield, MI
Jun 20, 2026
You will not see your purchase
Have not receive my items even auction ended in April.
Fantasy Jewelry
Aug 15, 2026
Dear Leonid, According to our shipping records and tracking details, your package has been successfully delivered. Could you please double check around your delivery location or confirm with your local post office or neighbors? If you are still unable to locate the package, please send us a private message with your order details so we can investigate the matter further with the carrier and help get this resolved for you. Thank you for your patience and cooperation.
AB1 MANAGMENT LLC Cooper City, FL
Mar 23, 2026
Fantasy Jewelry
Mar 23, 2026
Dear Andrew, Could you please specify the issue you are experiencing with your purchase? We will be happy to assist you accordingly. Best regards,
CAROLEDetroit, MI
Mar 23, 2026
Not what I purchased
The pink bracelet that I received is not the pink bracelet that was advertised for sale in the picture.
Fantasy Jewelry
Mar 23, 2026
Hi, We sincerely apologize that you received a different bracelet than expected. Upon checking your order, we see that multiple items were purchased, and we’d like to make sure we resolve this correctly for you. Could you please share a photo of the bracelet you received that seems different? Once we review it, we will either issue a full refund or immediately send a replacement whichever you prefer. We truly appreciate your patience and the opportunity to make this right. Your satisfaction is very important to us. Kind regards,
victoriaOcala, FL
Feb 21, 2026
warning
I won a bid with this company and would not recommend them. Took 8 weeks to get my stuff. Paid $23 in shipping to wait 8 weeks, Really? I was told on 3 different emails; that it would be shipped in a couple of days. Questions about tracking number via emails were nearly impossible to get answered or simply ignored. Its got to the point that they stop responding. Won't bid on this site again. Terrible customer service.
MaggiMission Viejo, CA
Feb 13, 2026
Never received
I won the bid but was never sent instructions to pay. Then the vendor filed a dispute against my account. Buyer beware.
Fantasy Jewelry
Feb 13, 2026
Dear Maggi, As per our records, an invoice was sent to you via email on 16th May 2022. we will promptly issue a fresh invoice and proceed with removing the dispute from your account. Kind regards,
MaggiMission Viejo, CA
Feb 13, 2026
Never billed, never shipped
Fantasy Jewelry never billed and never shipped. They then filed a dispute against my account.
Fantasy Jewelry
Feb 13, 2026
Hi, As per our records, an invoice was sent to you via email on 16th May 2022. we will promptly issue a fresh invoice and proceed with removing the dispute from your account. Kind regards,
Pasquale West Haven, CT
Feb 3, 2026
Cautious buying
Yes maybe no shipping cost but paying a tariff to get my item shipped then to recite another bill months later for move tariff charges. No right all. Never again will I purchase another item again
Fantasy Jewelry
Feb 3, 2026
We are truly sorry for the inconvenience and trouble you have faced. Could you please confirm how much tax you paid to receive your order? We usually use tax-paid services for our consignments, so this information will help us review the matter and assist you more effectively. Please let us know, and we will be happy to support you in any way we can. Thank you for your patience and understanding.
MichaelWinterville, GA
Jan 22, 2026
KipDublin, CA
Jan 15, 2026
Absolutely beautiful. The Garnet is amazing. Mass confusion with my order, a bit upsetting.
Beautiful stones but the process was horrible. They got them certified, THANK YOU, but these are light on carat weight 0.81 instead of 1.10, 0.81 instead of 1.0, and 1.31 instead of 1.35. But the stones are gorgeous. They worked their best with me but just an over all bad experience purchasing.
RichardMinneapolis, MN
Dec 9, 2025
Distance in lands, close in quality.
I’ve worked with the company for a number of years and only one minor. Great stones and service. Will continue to do business with them! Thank you Salim
JerelNew York, NY
Dec 7, 2025
JerelNew York, NY
Dec 7, 2025
Well made.
Sir. Romero, thanks again for a wonderful conversation as well beautifully made bracelet.
MarioMiami, FL
Sep 24, 2025
reliable seller.
Very happy with transaction and quality of item. Better than shown in the photos.
BradleySpokane, WA
Aug 17, 2025
Poor Communication Never Receive Items
Payment Request was flagged by my fraud guard.
Fantasy Jewelry
Aug 17, 2025
Dear Bradley, your order has already Been shipped through USPS with tracking number rb10 ********** pk. Parcel is on track and will be delivered soon.
BradKanata, CA
Apr 23, 2025
Very disorganized and noncommunicative seller
They never responded to multiple emails and didn't fix the problems. Seller never sent the two bracelets won. They sent wrong ones twice. They are still advertising one of them.
LauraPittsford, NY
Apr 15, 2025
Ring was not what I bid on
The item shipped was not the item I bid on and I have not received a response about my issue.
HeidiLouisville, KY
Mar 31, 2025
I have paid for my items and never received them. I have messaged the company many times.
I have paid for my items however never received them. I have messaged the company with no response.
StacyLongwood, FL
Mar 25, 2025
Received item as expected
Despite the other reviews, I received my sapphire about 2 weeks after payment. The sapphire was as described and all communication I had with the seller was within 24 hours of messaging. For those who are US-based, it is more beneficial to be patient and communicate clearly if you have questions or issues, as they are overseas. Also be aware of any shipping and geopolitical issues that might delay your parcels. Fortunately, it was all smooth sailing for me so thank you, Fantasy Jewelry.
KenActon, ME
Mar 19, 2025
Won and paid for 2 items-did not receive them
I won 2 items from this company and paid them as soon as invoiced, I have not received the items. I won them in January and it is now mid-March. I have reached out to them several times asking for a status and have never received a response, I do not recommend doing any business with them.
Fantasy Jewelry
Mar 19, 2025
Hi, We are really sorry to hear about your experience with your order. As per checking, your order has already been delivered via usps on 25th Feb
PatriciaMacon, GA
Mar 5, 2025
Fantasy Jewelry
This group was very helpful. My shipment was a bit late gettingto me. I wrote to them and they responded quickly with the tracking information. I am happy with my purchase!
VALERIEWhangarei, NZ
Feb 7, 2025
DeborahBorrego Springs, CA
Dec 23, 2024
Seller and Liveauctioneers are a Scam
It's been almost 2 months and I still haven't received one of the items in this order. Seller practiced coercion by telling me they will send the item after I change the negative reviews I left from last 2 orders. I was foolish to order again. They waited a week or two to answer my messages and kept saying they're on the way but didn't provide a tracking number. They kept giving an old tracking number to Liveauctioneers to keep them at bay, and Liveauctioneers kept believing them and not me. LiveAuctioneers is a terrible company to auction from and customer service is s almost non-existent. All they do is answer emails but don't do any hard legwork. They say they will but then drop the ball. Stay away from Fantasy Jewelry and Liveauctioneers.
DeborahBorrego Springs, CA
Dec 23, 2024
Seller is a Scam, Liveauctioneers MIA
It's been almost 2 months and I still haven't received one of the items in this order. Seller practiced coercion by telling me they will send the item after I change the negative reviews I left from last 2 orders. I was foolish to order again. They waited a week or two to answer my messages and kept saying they're on the way but didn't provide a tracking number. They kept giving an old tracking number to Liveauctioneers to keep them at bay, and Liveauctioneers kept believing them and not me. LiveAuctioneers is a terrible company to auction from and customer service is s almost non-existent. All they do is answer emails but don't do any hard legwork. They say they will but then drop the ball. Stay away from Fantasy Jewelry and Liveauctioneers.
MarileeFort Myers, FL
Dec 21, 2024
Shipping problems
Although the items are very beautiful and come well packed, do not expect your items quickly. I ordered Sept 9th and did not receive my items until December 7th. Also, after initially responding, the auction house wouldn't respond to my questions after mid October until I messaged Live support and then still did not provide me the promised refund.
SusanLevittown, PA
Nov 29, 2024
Beautiful stones
These stones are so rich in color I fell in love. I also ordered 2 other gems similar also very beautiful n gorgeous in color. The only problem was the shipping was delayed/lost for 2 months. I just rec'd pkg that was torn n beat up. I'm surprised gems didn't fall out n lost. I'm extremely happy I now received. Thank you
SusanLevittown, PA
Nov 1, 2024
Almost 2 months not rec'd yet
Very disappointed with fantasy jewelry I have contacted them their reply you should rec'd in 2 to 3 wks! It's been at least 7 wks n when I track it tells me not in system. I truly think they never sent my 3 gems!!!@
DeborahBorrego Springs, CA
Oct 25, 2024
The Jade and Lapis items are beautiful and of good quality.
The Jade and Lapis items are beautiful and of good quality. The jade tumble stones are amazing and I have won multiple orders with Fantasy Jewelry. They ship at a reasonable cost too.
DeborahBorrego Springs, CA
Oct 25, 2024
The Jade and Lapis items are beautiful and of good quality.
The Jade and Lapis items are beautiful and of good quality. The jade tumble stones are amazing and I have won multiple orders with Fantasy Jewelry. They ship at a reasonable cost too.
DeborahBorrego Springs, CA
Oct 25, 2024
The Jade and Lapis items are beautiful and of good quality.
The Jade and Lapis items are beautiful and of good quality. The jade tumble stones are amazing and I have won multiple orders with Fantasy Jewelry. They ship at a reasonable cost too.
LucyLos Angeles, CA
Oct 7, 2024
HelenVernon, CA
Oct 3, 2024
JacobColon, MI
Sep 27, 2024
Item received is not what was listed in photos. Seller will not respond.
I hate that I have to write a bad review but this situation is not right. The item sent to me is not close tol what was listed in the photos. The listing was titled 'very fine' but what was sent to me was very low quality. I have reached out several times to the seller through email and LiveAuctioneers messaging. They have not responded and it's been days. Now LiveAuctioneers is hopefully going to get this resolved for me. Absolutely terrible experience from this seller. I would never recommend buying from them. And after seeing all of the other terrible reviews I am surprised that they are allowed to continue selling on this site.
MarileeFort Myers, FL
Sep 10, 2024
christieSanta Fe, NM
Sep 9, 2024
This jewelry was not the quality of the price point, shipping was slow and I am thoroughly unhappy
The wire rounds on the stone were jagged and unprofessional, stones were small and not high quality, shipping took forever, not returning.
CobeyBolivia, NC
Sep 8, 2024
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