Castle Valley Art Gallery Inc.

The received items are very exquisite. Compared to seeing the item in pictures, it is even more satisfying and worth every penny. This auction house is trustworthy.

The lot is as good value as described. The packaging is exquisite and the logistics is fast. This is a trusted auction house and I will continue to follow it.

Reliable descriptions, very good customer service.

Very nice item!

satisfied with payment methode and package very professional.

Hi. My name is Lily . I won Lot # 363 this a pair Blue & White porcelain Dragon pattern vase, after that I realized email catalog only one picture, no size, then I emailed to them, Jenny responded back to me size is 22 "by email. but after the payment done and received my lot # 363 size is only 20". Why the size is 2 "different. for antique business this big error. I must return this item for refund. Also they sent this item by air way this cost $18, 350.00 with out letting me know. I not pay for that, also I will send this item back to them to get a refund. Possibly I need a Lawyer due to send so many email and calls, not responds at all. Why?

Telephone number given for auction house is not working. Impossible to speak to anyone. Who sends breakable item by USPS? I better get a refund. Do not want any replacement of this broken item. Will not bid again with this auction house.

My purchase was a 1, 700 +-year old statue. It was poorly packed (just bubble wrap in a crate, despite $850 + in packing and shipping charges) and arrived broken. Castle Valley has not provided the shippers name after at least three requests. There will likely be legal action.