Bidder Reviews for AAA Auction Gallery, Inc (2)

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2 Latest Top ReviewsSee All

Lucy
Knoxville, TN

Dec 01, 2022
No certificate of authenticity included
My necklace arrived promptly as promised. There was not a certificate of authenticity. I called the same day to discuss sending the necklace to Van Cleef to verify authenticity. He said “no rush” as long as you get it done within 6 months, I could return if not completely satisfied. At the time he sounded like a complete gentleman and respectable auction house. I was hopeful to take my necklace in person to New York in early December to get earrings to match. When I realized it was unreasonable to go, I called to ship my necklace to Van Cleef for authentication. The cost is $1800 which would be almost the same cost of purchasing the necklace along with cost from auction house. I called AAA and explained that I wanted to return the necklace. He completely back tracked and said it was 30 days return policy. He did say he would contact the company that he got the necklace. I have not heard back from him. I’m giving a strong word of caution to purchase. Do not purchase without certificate of authenticity unless you are able to verify and or return if not satisfied. I also sent an email to Live Auctioneers and have not heard back from them. I’m very hopeful this will be resolved and that AAA Auction will be reputable and keep their word as promised.
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Van Cleef & Arpels Magic Alhambra Necklace 6 Motif Yellow Gold Mother-of-Pearl

Naila
Anaheim, CA

Oct 13, 2022
dissatisfied
I supposed to get the certification of authenticity for 20 motif which didn’t come with the item so I contact auctioneer right away he told me to get back to you within a couple days I am waiting to get solve the issue
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Van Cleef & Arpels Vintage Alhambra Diamond Necklace

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