Sapphire Auction Gallery

After posting my original review, David from Sapphire Gallery reached out to me immediately. He was very eager to better understand my concerns and correct the experience. He acknowledged and apologized for missing my previous email about condition reports, listened to my concerns about the items and allowed me to return the items for a full refund. I now believe there was absolutely no intent to misrepresent the items in the listing. Truly above and beyond customer service on the back end of the transaction. David was true to his word on fully correcting the experience and I greatly appreciate it.

Although my photo arrived damaged, they quickly refunded my money & let me keep the damaged, large, poster/print!

Thank You

I had a shipping related issue but the auction took a prompt action and solved my issue, great customer support

Seamless and effortless from my point of view. And when you live somewhere like New Zealand that’s not always the case. Highly recommend

Very pleased with my purchase! Item was just as described and even better detail than pictured! Will happily bid with them again!

Great Auction; Quality Item (s); Would definitely participate again.

Great item, and speedy reasonable shipping. Thanks!