Reviews
Bidder Reviews for Potteries Auctions Ltd (59)
4.4 out of 5.0 Stars
Accurate Descriptions
Easy Payments
1-50 of 59 Reviews
EBel Air, MD
Jul 6, 2025
Great auction house!
I've purchased several items from Potteries Auctions Ltd and have always found them to be extremely helpful and responsive.
MurraySanborn, NY
May 8, 2025
BranislavBratislava, SK
May 30, 2024
TraceyKurrajong, AU
May 22, 2024
LindaMechanicsburg, PA
May 19, 2024
CathyVictoria Harbour, CA
Apr 28, 2024
Happy experience.
Pleased with transaction. Communication was good, shipped fast, and item was perfect.
A. G. Houston, TX
Mar 27, 2024
Precise, prompt, packaged and well-priced.
Well done you: securely-packed safely-delivered competitively-priced international shipping... again!
A. G. Houston, TX
Mar 21, 2024
KevinCoarsegold, CA
Dec 11, 2023
Check your Invoice
First, it took multiple attempts to get an invoice for my purchase. They said they had sent it "3 times" but never attempted to problem solve how to get a copy to me as it was not showing up on my end (though the reminders the payment was past due kept showing up). One of their communications seemed to imply I was simply attempting to delay making payment. Once I got an invoice, I checked it very carefully only to find they had added an additional 5 % Buyer's Premium above what was listed in the auction information. When asked, they insisted this was what I owed LiveAuctioneers and there was nothing they could do about it. When I informed them that LiveAuctioneers charges Sellers, NOT Buyers-they held their ground and refused to do any investigating of their own. After several emails, they threatened to file a non-payment dispute with LiveAuctioneers, which could have resulted in my being blocked from making future purchases. At this point, I contacted LiveAuctioneers directly asking them to intervene. I subsequently received a corrected invoice-with no acknowledgement of the fact they had been wrong. And, of course, I received no apology. Lastly, their shipping fees are exorbitant. I had received a UPS shipment from another auction house in the UK just a couple of weeks earlier so I had some idea of what it should have cost to ship this item. The bill was more than twice what the other auction house charged. The only upside-the items were exactly as described and arrived quickly and safely.
MichelleBethel, CT
Dec 1, 2023
Great customer service
They were a pleasure to deal with. Very easy transaction even though they are located in England and I am in the US. Quick shipping. The items were perfectly packaged and arrived in tact.
DianaRound Mountain, CA
Nov 30, 2023
Juan de la LuzMexico, MX
Nov 27, 2023
ZHI XIN Portland, OR
Nov 5, 2023
SaraSandy Springs, GA
Nov 3, 2023
Good referral for overseas shipping
At first, I thought the cost for pick-up, packing and shipping a small vase with lid was high, but when the large box arrived containing the manufacturer's original and very large presentation box with carved foam to contain the parts safely, it was more acceptable. My only suggestion would be to find a substitute for the dreaded foam peanuts that filled spaces between the inner and the outer box, cannot be dissolved or put in trash without luring birds to their death in landfills, and are too miserable with static to be gathered from where they get away and stick around the house. Wrinkled layers of stiff paper are being used these days to everyone's satisfaction, providing good protection and easy disposal. Thanks to all for a happy transaction.
DonWoodstock, IL
Nov 3, 2023
GeorgiiStrasbourg, FR
Oct 3, 2023
LoriMesa, AZ
Jul 30, 2023
5 of 5 stars-great experience!
This is my first overseas purchase and I can tell you it was a great experience! Even with shipping-every thing was top notch! thank you, I appreciate your assistance!
mariHonolulu, HI
Jul 25, 2023
MatthewNiagara Falls, NY
Jul 11, 2023
LucaMilano, IT
Jul 1, 2023
Everything perfect, fast and safe shipping
Everything perfect, fast and safe shipping
Potteries Auctions Ltd
Jul 3, 2023
Thank you for the great review.
SandraBealeton, VA
Jun 29, 2023
Extremely high shipping cost
The item I purchased is just as stated. My CC company held the payment for shipping, probably because it was excessive. I'm in the eastern US. It's not that far, but bubble wrap and styrofoam peanuts must be quite valuable in the UK, judging by the cost of packing and shipping. It's unlikely I will bid on that auction site again.
Potteries Auctions Ltd
Jul 3, 2023
I can only apologise-costs for packaging and shipping have gone up massively for us in the UK.
AaronPotsdam, DE
Jun 29, 2023
JoeAnthem, AZ
Jun 15, 2023
LucaMilano, IT
May 23, 2023
LindaBrimfield, IL
May 5, 2023
JohannStatesville, NC
Dec 3, 2022
BarrieBradford, GB
Dec 2, 2022
CherylColumbus, OH
Oct 16, 2022
Beautiful unique porcelain
I purchased outstanding De Lamerie bone china pieces from this auction house. They were shipped very securely (coming over the pond!). The items were exactly as described and stunning. I would definitely bid/buy from them again! Thank you so much!
ChrisAshford, GB
Jul 30, 2022
Potteries Auctions Ltd
Aug 1, 2022
Thank you!!
PatriceTroyes, FR
Jul 27, 2022
Best auction House
Very good product for a good price!
Potteries Auctions Ltd
Jul 30, 2022
Thank you for taking the time to leave a great review.
ArthurMount Pleasant, SC
Jul 9, 2022
Potteries Auctions Ltd
Jul 11, 2022
Thank you!
ValorieSouth Hadley, MA
May 26, 2022
Great Auction!
They ship to me from England, and I really enjoy getting the boxes from them. Everything is well packed and shipped fast, and great items. I will attend this auction again
Potteries Auctions Ltd
May 27, 2022
Thank you for taking the time to let us know.
ThomasLondon, CA
May 16, 2022
Potteries Auctions Ltd
May 17, 2022
Thank you!
RichardMontgomery, OH
Apr 28, 2022
Potteries Auctions Ltd
May 17, 2022
Thank you!
A. G. Houston, TX
Apr 28, 2022
Potteries Auctions Ltd
May 17, 2022
Thank you!
KellyReston, VA
Apr 5, 2022
Potteries Auctions Ltd
May 17, 2022
Thank you!
RichardMontgomery, OH
Apr 1, 2022
Potteries Auctions Ltd
May 17, 2022
Thank you!
KennethPittsburgh, PA
Mar 8, 2022
Purchased 7 months ago; have not yet received
I purchased this item 7 months ago, paid, and discussed shipping with the auction house. Supposedly they shipped to their international shipper in FL but that was the last i heard. As of Mar i have not yet heard from their shipper in FL nor have i received the item.
Potteries Auctions Ltd
Mar 9, 2022
As per our original messages-due to the nature of the item we are unable to ship this to you-you have to contact a specialist importer/shipper = details of which were supplied to you on 24th Aug 2021. Kind regards Leah
FranziskaLindenhurst, NY
Jan 27, 2022
Another great auction
Fast shipping service, well packed. Thank you
Potteries Auctions Ltd
May 17, 2022
Thank you for your great comment.
FranziskaLindenhurst, NY
Jan 27, 2022
Great auction house
Great service, items arrived fast, extremely well packaged, thank you
Potteries Auctions Ltd
May 17, 2022
Thank you-always good to hear!
JulianBrooklyn, NY
Jan 4, 2022
Potteries Auctions Ltd
May 17, 2022
Thank you!
BrettSan Clemente, CA
Dec 30, 2021
Potteries Auctions Ltd
May 17, 2022
Thank you!
JamesShawnee, KS
Dec 3, 2021
Professional and Prompt
Easy, professional, well packaged and shipped-delighted
Potteries Auctions Ltd
May 17, 2022
Thank you for letting us know.
JosephCincinnati, OH
Dec 3, 2021
AlanTillicoultry, GB
Dec 3, 2021
Potteries Auctions Ltd
May 17, 2022
Thank you!
A. G. Houston, TX
Nov 26, 2021
Excellent Experience: International Auction
As described; all requested information and photos supplied; helpful and courteous staff; well-packed prompt shipping.
Potteries Auctions Ltd
Nov 30, 2021
Thank you for your kind comment.
mohammedGlasgow, GB
Oct 21, 2021
excellent service
received my items in perfect condition and well wrapped. very prompt service.
Potteries Auctions Ltd
Nov 30, 2021
Thank you so much for your comment.
TOP