Bidder Reviews for Roberson's Auctions (107)
4.5 out of 5.0 Stars
1-50 of 107 Reviews
American Pawn CompanyNorth Fort Myers, FL
Dec 23, 2025

KellieGoshen, NY
Sep 28, 2025
WendyRaleigh, NC
Sep 15, 2025
JamesAltamont, NY
Sep 14, 2025
NancyTitusville, FL
Sep 13, 2025
Del was very helpful.
Del answered a few questions relating to shipping and provided the UPS contact information she recommended. My musket was delivered even earlier than expected and in excellent condition.
PhilipCragsmoor, NY
Sep 13, 2025
The best people in the world to work with.
Lou and Dell are the most honest and best folks to work with. We have found so many treasures with them in Pine Bush NY
JohnMilwaukee, WI
Jul 24, 2025
Garbage For Packing Supplies
They over charge for shipping, using larger boxes and stuffing them with garbage. All their shipping supplies were used and looked more like garbage, than packing materials. I paid for garbage and oversized boxes, making for higher shipping costs. I will never go back to this site.

ChrisKissimmee, FL
Jul 12, 2025
One of the best auction houses I’ve dealt with
Great auction. And communication was spot on. They did the best to ensure shipping was reasonable and well packed. Five star.

KellieGoshen, NY
May 22, 2025

Dee AnnArdmore, OK
Dec 07, 2024

CynthiaFennville, MI
Sep 22, 2024

gordonWhiteville, NC
Sep 21, 2024

Anthony MRepentigny, CA
Sep 21, 2024

TimothyDenver, CO
Aug 20, 2024
Nice item packaged inappropriately
This was a nice poster that ended up at a fairly high price. I was still happy to get it. After some delay and finding there was no contact email I contacted the seller by phone and after some back and forth the seller convinced me that shipping it in the pictured frame would be difficult and expensive. Though I was willing to pay for shipping it in the frame I made the mistake of agreeing to having it removed from the frame and shipped rolled in a heavy shipping tube. I was very adamant that the tube would be a heavy shipping tube. I have shipped and received many posters over the years and know the value of a thick walled tube. Unfortunately the seller chose a thin walled lightweight white tube of small diameter. The poster was rolled tightly to fit into the small tube. The tube did not fair well on the trip from New York to Colorado. It was crushed in several places and nearly bent in half in one. Of course there was corresponding damage to the poster. This is a large, hard to find poster. At $1600 I was disappointed that the seller had not realized the importance of using a proper shipping tube.

Roberson's AuctionsAug 21, 2024
In response to this review, we do everything we can to appease our customers, we are not shippers, but do our best to get items to customers as affordable as we can. I did not see your email, a follow up phone call would have been the answer, so we could talk direct. I would assume one would call us if there was a problem as you are stating. We insist on insurance because we know every mailing venue has issues with roughness with items. We thought we had the right tube! And UPS would not ship it with the glass which was very thin. If we had been contacted directly by phone, we would have initiated a claim and since you are so unhappy, let's initiate a claim, I will call Fedex. Our email is listed on our website and no one has ever had a problem with it., I am going to call you today because It is not right to leave a review like this when you have never spoken to us.

DavidOrrtanna, PA
Jul 14, 2024
Good people, hard at work.
I've known Lou for something like 55 years. He was a good guy when I met him, and he's still that same fellow.

EdHartselle, AL
Jul 13, 2024

JohnFayetteville, TN
Jul 13, 2024
Very smmoth transaction...
1800-period cast iron water kettle... Item nicer than expected... Very helpful with shipping... Great experience...

SheilaUnion, KY
Jul 13, 2024
Poorly boxed and shipped and over charged for using 2 boxes
Poorly boxed and wrapped in shipping and over charged.

Roberson's AuctionsAug 21, 2024
If we didn't dbl. box you would never receive the item in one piece, we use recycled material to cut cost to you, we charge the least of any auction house!

WilliamBloomfield, CT
Jul 13, 2024
Great experience
Items were as described with one item that I was thrilled to receive. (it was hidden in the photos. Conversations with them were fun and helpful. Delighted with this experience. Thanks

MichaelDanville, KY
Jul 13, 2024
Excellent customer service
I bought this for my 84 year old Mom’s flow blue collection to match her set. Excellent communication, seamless in house shipping. Fine people to deal with. 100 % satisfaction. Thank you Mrs. Roberson!!!!! Michael

MichaelFort Myers, FL
Mar 22, 2024
OUTSTANDING
The description was spot on. The auction personnel assisted me in lining up a freight hauler to move my piece 1300 moiles at a reasonable rate. Every aspect of interaction with this auction house was superb.

ChrisNorth Truro, MA
Mar 04, 2024
Nice people to deal with
These guys are really helpful and nice to deal with. They allowed me to keep my items there until I was able to come and get them. I did not want them shipped since they were so fragile. I am very happy with my purchases and will gladly bid there again. Thank you.

AnneParkville, MD
Nov 21, 2023

JohnMontgomery, NY
Nov 18, 2023

edSedona, AZ
Nov 18, 2023

Thomas Acton, ME
Nov 18, 2023

PatrickTallahassee, FL
Nov 09, 2023

JennyRepublic, MO
Sep 18, 2023

RobertPrairie Grove, IL
Sep 17, 2023

JamesCampbell Hall, NY
Sep 17, 2023

NicolettePlattsburgh, NY
Sep 16, 2023
Wonderful auction experience
Roberson Auction House was easy to deal with, and provided wonderful, personalized service. The doll I won was accurately described and very well packed. It was a pleasure to do business with this auction house.

TimothyEvansville, IN
Sep 16, 2023

InaKillingworth, CT
Sep 16, 2023

DirikFountain Valley, CA
Sep 16, 2023

AndrewAmes, IA
Sep 12, 2023
Rock Poster
I was a little worried because a poster I bought has been reprinted multiple times. The auction house called me with provenance and did a check of some markings identifying an original. They were helpful and everything about the transaction went fine.

DougSmyrna, TN
Sep 04, 2023

CatharinaSarasota, FL
Jul 19, 2023

SuzanneConcord, NC
Jul 14, 2023
Smooth Transaction-Great Auction Experience
Roberson's Auctions was very professional and easy to work with. The photos and descriptions were accurate. They were quick to respond when I had questions about three of the items I was interested in. In-house shipping is always a plus in my book! The ring was well packaged, and the packing and shipping costs were extremely reasonable. I am delighted with my stunning "middle finger" ring. I'm looking forward to another auction with Roberson's Auctions.

SuzanneConcord, NC
Oct 30, 2022
Very professional and easy to work with.
Roberson's Auctions was easy to deal with in all respects. The descriptions of the items I purchased were accurate, and the photos further enhanced the descriptions. Shipping costs were very reasonable and the little Frozen Charlotte and Kewpie arrived well-packaged and in perfect condition. I'm looking forward to the next auction.

ElyanNipomo, CA
Oct 22, 2022
CARE ABOUT CUSTOMERS
HI WAS VERY IMPRESS WITH THEIR IN HOUSE SHIPPING FAST AND DONG EVERYTHING TO LIMIT THE COST, NEVER HAD THAT BEFORE

BrianWilliamsburg, VA
Oct 22, 2022
Super personalized help
Everything an auction should be: very helpful, personalized service, great shipping service-fun!

AhmadSan Ramon, CA
Oct 18, 2022

LissaMorrisburg, CA
Aug 06, 2022

Aug 06, 2022
Great People to Deal With
I was very happy with my experience recently at Roberson's auction. Glad to have them back and holding auctions! after attending several of their in-person past auctions. Very happy with items-photos were good. Very pleased with shipping arrangements, and prompt shipping. Careful packaging, everything arrived undamaged.

JimPoughkeepsie, NY
Aug 04, 2022

Fantastic Numismatics IncQueen Creek, AZ
Jul 29, 2022

AndreasFritzens, AT
May 17, 2022
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