Lucerne Auctions LLC

I am compelled to post a most positive review of Lucerne’s customer service team. I was disappointed when the item I received had been damaged in shipping. Lucerne immediately found a replacement and sent this promptly and with no additional charges. Top notch.

The Hiroshige Sugoruku will bring much joy and a greater understand of Hiroshige's masterwork, the 53 Stations of the Tokaido Road. I have most of the prints and this will be a valuable asset. There was a misundertsnading on my part, and upon receipt of my correspondence, Lucerne Auctions bent over backwards to make things right. They succeeded in doing this beyond anything I would have expected. I particularly appreciated their courtesy in communications. On a star system, I would rate the transaction as 5 star, excellent.

Excellent communication! A pleasure to do business with, Thank you.

Was able to resolve an issue very honestly. Happy with my purchase!

We had a great experience buying from Lucerne. I had questions about our piece and they were extremely responsive. Also so appreciative the shipping price was reasonable and item arrived well packaged. We’ll definitely purchase from them again!

Lucerne Auctions was responsive to my concerns and addressed them with professionalism and gravity. I am satisfied with my transaction.

Excellent auction house!

Timely responses to my questions and easy to deal with. I would not hesitate to bid with them again.