Bidder Reviews for Auctions Neapolitan (267)

Thank you, Alberto and yes, things were more difficult during the holidays. Normally, it's pretty easy. Hopefully, we'll have something great for you in the future and you'll see the difference. My best to you, Kathleen

Thank you so much, Julie! It's always a pleasure to work with you. Fast payment and great follow through. Who could ask for more?:) Kathleen

Thank you, Yi ! You were the perfect customer. Fast payment, quick shipping arrangements and a joy to work with. We hope you will join us again. We're having another auction on Saturday, November 9th:) Kathleen

Thank you, Jordan!

Thank you, Erwin! Kathleen

Hi Jeff, My name is Kathleen, and I am the sole owner of Auctions Neapolitan. The person you were dealing with is not the owner. I regret that this review is here and accept full responsibility that the incident should never have come to this. Unfortunately the situation was brought to my attention after it had escalated to the point of this review. I did reach out yesterday immediately upon being told and prior to reading your review, but was unable to connect via the number you have with liveauctioneers. I tried again today. Yes, the policy is $10 per day, but full enforcement has very rarely been done and only if situations become abusive or after someone severely takes advantage by using us as a storage unit for months. In both cases, it is MY decision to enforce or not. In all other cases we will either waive or compromise on a case by case basis. As for wanting to resell your item because we think we could get a better price, that has never happened and never will happen. You did get a terrific item at a great price and that's the way it goes at auction sometimes. We've gained many customers long term exactly because we absolutely do not condone unfair selling or shipping practices. If your decision is to proceed with a full refund, I will contact Liveauctioneers and let them know what occurred. If you would rather have the item, I can be reached at ********** or via liveauctioneers messaging system. Kathleen Auctions Neapolitan

Thank you! Kathleen

Thank you, Mary Ellen! You have been a delight to work with for many years, and we appreciate your support very much. Kathleen

Thank you for the wonderful comment! We truly appreciate your business, great follow through, and such ease to work with! Kathleen

Thank you, Joe! You've got one of the best eyes for items, and it's absolutely amazing at what you can do to transform. Thanks for all of your support! Kathleen

Thank you! Kathleen

Thank you! Kathleen

Thank you! Kathleen

Thank you! We appreciate your business and hope you join us again. Kathleen

Thank you, Jon!

Thank you, Robert!

Thank you very much, Dana! We feel the same. Thank you for your purchase and for being so great with the follow through. Kathleen

Thank you so much, Stephen, both for being a terrific customer and the great review. Much appreciated! Kathleen

Thank you, John! Your review is very much appreciated. Kathleen

Always a pleasure to see you at the auction and thank you for being such a great customer! Kathleen

Hi Joe, I smiled when I saw the buyer for this lot and knew it was going to a great home. You deserved the deal on this one for all of your support. My best to you, Kathleen PS: I was pics when you finish with it! It's going to be gorgeous!

Thank you, Sherald! Many thanks for your purchase and terrific follow through. I'm glad you like the painting and appreciate the effort the shippers put in to get it to you safely. Hope to see you at our next auction. Kathleen

Thank you, Julie! It was a pleasure working with you and I hope we see you again at our next auction.

Thank you, Jeremy!

Thank you, Stephen! Always a pleasure working with you.

Thank you, Harry!

Thank you Carol!

Thank you so much! I hope we see you at the next auction. It's always great to see repeat customers, but it's especially great when they are reliable and kind. My best to you, Kathleen

Thank you so much! Kathleen