Auctions Neapolitan , FL - Read over 225 Reviews from Customers
LiveAuctioneers Logo

Bidder Reviews for Auctions Neapolitan (225)

badge TOP RATED
4.6 out of 5.0 Stars
trophy
Accurate Descriptions
trophy
Quick Responses
trophy
Easy Payments
trophy
Seamless Shipping

100-150 of 225 Reviews

All Ratings
Highest Rated

julie
Sarasota, FL

Sep 14, 2020
Auctions Neapolitan  logo
Auctions Neapolitan Sep 17, 2020
Thank you, Julie, for both your purchase and for the 5 star review.

Gary
Jacksonville, FL

Sep 10, 2020
Amazingly great responsiveness, courtesy and Customer Service.
Lately I've been adding more to my "Never Again" list of auction houses than to my list of favorites. Auctions Neapolitan just made it to my top 5 favorites! I'll definitely follow them and know I can bid without reservation.
Report
Auctions Neapolitan  logo
Auctions Neapolitan Sep 11, 2020
Wow, wow, WOW! What a great review! Thank you so much. I'll be sure to pass on your comments, and I very much appreciate your taking the time to write. Next auction is Nov. 4th and catalog will go up about a week before. My best to you, Kathleen

Jack
Ballwin, MO

Sep 09, 2020
Was easy to talk to people for help and assistance.
Good experience. Would do again.
Report
Auctions Neapolitan  logo
Auctions Neapolitan Sep 10, 2020
Hi Jack, Thanks so much for taking the time to review. We look forward to working with you again. Next Auction is Nov. 4th. Catalog is posted about a week before. Let us know if you'd like to be on our email list for notice. Best of luck finding treasures out there.:) Kathleen

Jeremy
Lehigh Acres, FL

Sep 09, 2020
Helpful honest and accurate in the item description.
A really good auction with a diverse collection.
Report
Auctions Neapolitan  logo
Auctions Neapolitan Sep 10, 2020
Hi Jeremy, We really appreciate your review. Thanks for taking the time. Next auction is Nov. 4th and catalog will be posted about a week before. Hope to see you again. Happy treasure hunting! Kathleen

Leonard
San Leandro, CA

Sep 09, 2020
Accurate item descrption; easy payment
Excellent service start to finish. After purchasing item it was promptly released to shipping company. Item, once received, exceeded expectations.
Report
Auctions Neapolitan  logo
Auctions Neapolitan Sep 10, 2020
Wow! Thanks Leonard, what a nice review. Hope to see you at the next auction, which will be on Nov. 4th. If you'd like us to put you on the email list, let me know. (We email ONLY when we've got something going on, and we don't share.) My best to you, Kathleen

Ron
Boca Raton, FL

Sep 09, 2020
good experience with Auctions Neapolitan
good experience with Auctions Neapolitan
Report
Auctions Neapolitan  logo
Auctions Neapolitan Sep 10, 2020
Hi Ron, Thanks for taking the time and for the 5 stars! The review is much appreciated as is your continued business with us. Next auction is Nov. 4th. Hope to see you there. Kathleen

Kevin
Camden, SC

Sep 09, 2020
Auctions Neapolitan  logo
Auctions Neapolitan Sep 10, 2020
Thank you! We really appreciate your taking the time to review. Kathleen

Richard
Gananoque, CA

Sep 09, 2020
Auctions Neapolitan  logo
Auctions Neapolitan Sep 10, 2020
Thank you! We really appreciate your taking the time to review. Kathleen

Christine
Shalimar, FL

Sep 09, 2020
Excellent transaction and follow through.
Overall a good experience.
Report
Auctions Neapolitan  logo
Auctions Neapolitan Sep 10, 2020
Thank you! We appreciate your taking the time to review, and I'm glad you had a positive experience with us. Hope to see you for the Nov. 4th Collector's Delight Auction. My best, Kathleen

Richard
Port Charlotte, FL

Sep 09, 2020
Easy to bid online. Better than most.
nice friendly people. Large building is easy to pick up and preview.
Report
Auctions Neapolitan  logo
Auctions Neapolitan Sep 10, 2020
Hi Richard, Thanks so much for the great review. Much appreciated and we hope you'll join us for the next Collector's Delight Auction on Nov. 4th. We're also open Tues-Fri 10-5 and Sat. 10-4 for shopping.:) Kathleen

Clark
Beaumont, TX

Jul 21, 2020
Auctions Neapolitan  logo
Auctions Neapolitan Jul 23, 2020
Hi Clark, Thank you very much for the 5 stars. Much appreciated. Hope you can join us again soon.

Mary
Chicago, IL

Jul 21, 2020
Auctions Neapolitan  logo
Auctions Neapolitan Jul 23, 2020
Hi Mary, Thank you for the 5 star.... we really appreciate it. Hope you can join us again soon.

Pete
Lago Vista, TX

Jul 21, 2020
Service
Great people
Report
Auctions Neapolitan  logo
Auctions Neapolitan Jul 23, 2020
Thank you, Pete. Hope you join us again.

Earl
Friendswood, TX

Jul 19, 2020
No Problem
They were great... Item as stated. No surprises. Gave me a name of a shipping co. who did a great job and had great rates.
Report
Auctions Neapolitan  logo
Auctions Neapolitan Jul 23, 2020
Hi Earl, Thank you for the great review. We really appreciate that you took the time to write. I will pass your positive review to the shipper too. Feedback on shipping is huge. It helps us determine who to recommend. Kathleen

Steve
The Woodlands, TX

Jun 12, 2020
Smooth transaction and quick service
Item was just as I expected. Great job!
Report
Auctions Neapolitan  logo
Auctions Neapolitan Jun 18, 2020
Hi Steve, Super! It's always a good thing when the item is exactly what you thought it was. It should also always be that way, lol. If it ever isn't, don't fret. Just give us a call and we'll do our to help. Better yet, give us a call before bidding and we'll take a super close look to make double sure it is! My to you and thank you again for your purchase, Kathleen

gregg
Bonita Springs, FL

Jun 11, 2020
Auctions Neapolitan  logo
Auctions Neapolitan Jun 18, 2020
Hi Gregg, Thank you very much for the 5 stars! We really appreciate your taking the time out of your day to review. My best to you, Kathleen

Anita
Naples, FL

Jun 10, 2020
My only issue was with liveauctioneers website bidding. Kept crashing on me while trying to bid.
Had major problems with liveauctioneers website... it kept crashing on me and wouldn’t let me bid. Very frustrating. No issues with Auctions Neopolitan... they are great to deal with.
Report
Auctions Neapolitan  logo
Auctions Neapolitan Jun 18, 2020
Hi Anita, Thank you for your kind words about us. I'm sorry you had problems with the Liveauctioneers app. Were you using the app on a phone, Ipad, or computer? Please give me a call and maybe we can figure out why it happened. Kathleen

Anncha
Little Rock, AR

Jun 10, 2020
Auctions Neapolitan  logo
Auctions Neapolitan Jun 18, 2020
Thank you very much for taking the time to write a review. We really appreciate it. The 5 Stars make my day! My best to you, and thank you again for your purchase. Kathleen

Sherrie
Paradise Valley, AZ

Jun 10, 2020
Customer Service
Auctions Neapolitan responded to my questions quickly, pro-actively helped me with shipping and followed up. Excellent customer service.
Report
Auctions Neapolitan  logo
Auctions Neapolitan Jun 18, 2020
Thank you, Sherrie. I appreciate your lovely review very much. It's wonderful when those who do have a good experience take a moment to write. It offsets some of the frustration we feel when a bad review comes in without an explanation. My best to you, and thank you again for your purchase. Kathleen

Cecil
West Palm Beach, FL

Jun 10, 2020
Auctions Neapolitan  logo
Auctions Neapolitan Jun 18, 2020
Hello, We're sorry to see your one star review, especially since you didn't include the problem you encountered. Perhaps the trouble stems from your message asking why you didn't receive your item? Kathy answered promptly requesting info on which shipper you contacted. You never answered. That was the only contact I know of from you other than your bid and this review. I'm sorry you were unhappy, but we can't fix something if we don't know what the problem is. Kathleen

Jeremy
Lehigh Acres, FL

Jun 10, 2020
No undercurrent of subterfuge here. Good items auction moves quickly
Thanks again
Report
Auctions Neapolitan  logo
Auctions Neapolitan Jun 10, 2020
Thank you, Jeremy! You made my day! Kathleen

Dina
Naples, FL

Jun 10, 2020
Auctions Neapolitan  logo
Auctions Neapolitan Jun 10, 2020
Thank you! It was so nice of you taking the time to give us a review, and we LOVE the 5 stars! Much appreciated, Kathleen

Martyn
Beverley, UK

Jun 10, 2020
Auctions Neapolitan  logo
Auctions Neapolitan Jun 10, 2020
Thank you! It was so nice of you taking time to give us a review, and we LOVE 5 stars! best regards, Kathleen

Liz
Westlake Village, CA

Jun 10, 2020
Auctions Neapolitan  logo
Auctions Neapolitan Jun 10, 2020
Thank you! It was so nice of you taking the time to give us a review, and we LOVE the 5 stars! Much appreciated, Kathleen

thomas
Englewood, FL

Jun 10, 2020
Very helpful and a 1st class Auction house in every way! Thanks
one of the best auction houses on e-bay. Thanks for everything!
Report
Auctions Neapolitan  logo
Auctions Neapolitan Jun 10, 2020
WhooHoo! 5 stars! Thank you! We really appreciate your taking the time to give us a review, and we LOVE the 5 stars! Best regards, Kathleen

Jim
Miami Beach, FL

Jun 10, 2020
The absolute best of the best.
I will bid again & again. Waiting for the next auction.
Report
Auctions Neapolitan  logo
Auctions Neapolitan Jun 10, 2020
Hi Jim, We're trying for another one in August... so far we are on track, just waiting on more items. If you would like to join our email list, give us a call or visit our websiteauctionsN.com The email join up is on the interior pages. (I know.... it's on my list to get it on the front, lol) My best to you and thank you for the great review! Kathleen

Cali
Leavenworth, KS

Apr 29, 2020
Detailed description & photos
Honest about condition, including minor damage, so you know exactly what you're bidding on.
Report

John
Key West, FL

Apr 19, 2020
One of the best!
Can't say enough good about these folk. Buy with confidence! This place is one of the best!
Report
Auctions Neapolitan  logo
Auctions Neapolitan Apr 21, 2020
Thank you! I really appreciate your taking the time to post a review. It means a lot. Hope all is well for you and yours. Kathleen

P. Terence
Urbana, IL

Apr 19, 2020
An Exceptional, Unique Auction House.
Because of its location in Naples, FL Auctions Neapolitan which enables access to a very high level of quality items and the experienced staff which possesses an in depth understanding of all areas antique their auction items are honestly represented and a single source for a very wide variety of high quality items every auction. Over the years they have become my benchmark for what I should pay for many items, i. e. paintings, rugs, bronzes, orientals, crystal, furniture, etc. Once a purchase has been made their customer service in assuring the item (s) are delivered safely and in a timely manner is second to none. It is so nice to deal with a company which enables a sense of trust where as I know every and all purchases give me the price/value/quality relationship I expect.
Report
Auctions Neapolitan  logo
Auctions Neapolitan Apr 19, 2020
Wow! Wow! Wow! Thank you doesn’t begin to cover it, but..... Thank you for the great review, for being such delightful people, and for being such strong supporters of our business. It means more than you know. My best to you and Donna, Kathleen

Linda
Gainesville, FL

Apr 18, 2020
Auctions Neapolitan  logo
Auctions Neapolitan Apr 19, 2020
Thank you Linda! Much appreciate your taking the time to rate us, and of course, I love the five stars. Super nice of you. Thanks again, Kathleen

Jeremy
Lehigh Acres, FL

Apr 18, 2020
Great products, well and accurately described
Great items, well and accurately described. Very pleasant experience.
Report
Auctions Neapolitan  logo
Auctions Neapolitan Apr 19, 2020
Hi Jeremy, Thank you for the 5 stars! We really appreciate your business and your taking the time to rate us. Hope to work with you again in the future. Kathleen

Elizabeth
Prospect, KY

Apr 18, 2020
Auctions Neapolitan  logo
Auctions Neapolitan Apr 19, 2020
Thank you Elizabeth, Your many years of business with us are greatly appreciated, as is this terrific 5 star review. My best to you and yours, Kathleen

Lawrence
Normandy Park, WA

Apr 18, 2020
Auctions Neapolitan  logo
Auctions Neapolitan Apr 19, 2020
Thank you Lawrence. We really appreciate your kind rating. Hope to work with you again in the future. Kathleen

nick
Naples, FL

Apr 18, 2020
honest
Easy to work with
Report
Auctions Neapolitan  logo
Auctions Neapolitan Apr 19, 2020
WhooHoo! Thank you Nick and Jeanette!

Apr 18, 2020
Auctions Neapolitan  logo
Auctions Neapolitan Apr 19, 2020
Thank you, Karen! So nice of you to take the time to give us such a nice rating. Much appreciated. Kathleen

Elizabeth
Naples, FL

Apr 18, 2020
I would bid again, but your pick up policy was poor, too many people waiting to pay inside and noon
Needs to keep paying buyers apart. Help is needed to load some items. My husband was in there 1/2 hr, not necessary, if better organized, such as paying ahead and having item ready when you called from your car.
Report
Auctions Neapolitan  logo
Auctions Neapolitan Apr 19, 2020
Hi Elizabeth, Actually, we do have ways for quicker pick up and checkout. You can pay through Live Auctioneers easily, you can send a check, you can have your check pre-written before coming in. You can call us and request a time to have your items Ready for pick up after any auction. Many do. We also were setting up specific appointments for people to pick up due to Covid. Our facility is over 7, 000 sq feet with plenty of room to social distance. About 10 people came in when we opened the doors at 12 noon on the first pick up day, all of whom converged as soon as we opened without an appointment. We wouldn’t turn them away without an appointment, because normally appointments are not necessary. As for help loading, the staff could not help load and maintain 6 ’ foot distance, which is why we advised to have help or a delivery company arranged. (We would have been happy to let you know which companies offered good service at a reasonable price) I realize you were unhappy and may not come back. I am truly sorry for that. We don’t want to lose any customers, ever. This pandemic wrecked havoc with our company. With the auction scheduled so close to FL shutting down, we tried to do our best to help buyer, sellers, and to maintain enough business to pay the staff and our bills for as long as possible and as safely as possible. Heaven forbid we have to go through something like this again, we’ll be even better prepared after going through it once. My best to you and yours. I do hope you’ll give us another try. Kathleen

Amy
Hartland, WI

Apr 18, 2020
Auctions Neapolitan  logo
Auctions Neapolitan Apr 19, 2020
Thank you Amy! We really appreciate you taking the time to give us a rating. Kathleen.

mary ellen
Fort Myers, FL

Apr 18, 2020
The Best!!
I have been buying from this auction house for several years and have never had a bad experience. Kathleen and her staff run a very professional operation and always have the most interesting items. Don't hesitate to buy from this auction house, you will not be disappointed.
Report
Auctions Neapolitan  logo
Auctions Neapolitan Apr 19, 2020
Thank you Mary Ellen, Always a pleasure to work with you and your continued support is greatly appreciated. Kathleen

Elizabeth
Hollywood, FL

Feb 14, 2020
Excellent auction house...
You can always bid with confidence as this auction house has a fabulous reputation and they offer many lovely things!!
Report
Auctions Neapolitan  logo
Auctions Neapolitan Apr 01, 2020
Thank you, Elizabeth. You've been a buyer for a long time and we sincerely appreciate your comment and your support.

Mindy
Charlotte, NC

Jan 30, 2020
Top notch
Always a wonderful experience.
Report
Auctions Neapolitan  logo
Auctions Neapolitan Apr 01, 2020
Thank you, Mindy!

Michelle
Colleyville, TX

Jan 29, 2020
Great service
The process was seamless and efficient. Greatly appreciate the wonderful customer service
Report

Lawrence
Naples, FL

Jan 29, 2020
First Class Auction House!
Kathleen runs a first class auction house. She’s totally honest, and upfront, and a sweetheart. She has everything organized well, from start to finish, and checking out. All of the above make it a delight to shop Auctions Neapolitan! Thank you for ALL the hard work you and your reliable staff do Kathleen! It shows!!!
Report
Auctions Neapolitan  logo
Auctions Neapolitan Jan 29, 2020
Wow! You made my day! Thank you for this wonderful review. Kathleen

Ralph
Richmond, VA

Jan 29, 2020

Jacqueline
Salina, KS

Jan 29, 2020

Jan 29, 2020

Hrach
North Hollywood, CA

Jan 29, 2020

Bridget
Naples, FL

Jan 29, 2020

Deborah
Leesburg, FL

Jan 29, 2020
Great find!
We traveled to Naples to pick up the table, and found more great finds in their store! A real treasure trove!
Report
Auctions Neapolitan  logo
Auctions Neapolitan Jan 29, 2020
WoW! Thank you very much for your business and for the terrific review. You are a pleasure to work with and I hope you visit again. Kathleen

Lisa
Redondo Beach, CA

Jul 30, 2019

Mary
Princeville, IL

Jul 18, 2019
Auctions Neapolitan: Very polite and personal interest in my particular concerns!
I've purchased from this auction house many times and no matter how busy they are, they are always willing to answer every question and address every detail of the transaction in order to make it work for me. I've never dealt with another auction house that has an equivalent "customer first" atmosphere! Keep up the good work!
Report
Auctions Neapolitan  logo
Auctions Neapolitan Jul 23, 2019
Wow.... thank you! We really appreciate your business and your kind review.
View:
50
TOP