Bidder Reviews for Austin Auction Gallery (1,277)
4.7 out of 5.0 Stars
50-100 of 1,277 Reviews
CelindaCarlsbad, NM
Nov 02, 2024
Sondra JoCasper, WY
Nov 02, 2024
PhilipSwedesboro, NJ
Oct 28, 2024

Austin Auction GalleryNov 02, 2024
Thank you for bidding with AAG! We appreciate your participation and purchase! ~ Victoria

BradWinter Haven, FL
Oct 21, 2024

Austin Auction GalleryOct 22, 2024
Thank you for taking the time to leave 5-stars! Happy Bidding! ~ Victoria
BradWinter Haven, FL
Oct 21, 2024

Austin Auction GalleryOct 22, 2024
Thank you for the stars and for continuing to bid with us! We are grateful!-Victoria

MarshallHot Springs, AR
Sep 30, 2024

Austin Auction GallerySep 30, 2024
Many thanks for taking the time to leave us 5-stars! ~ Victoria

Austin Auction GallerySep 30, 2024
Many thanks for taking the time to leave us 5-stars! ~ Victoria

KimBryan, TX
Sep 29, 2024

Austin Auction GallerySep 30, 2024
Thank you for bidding with us! We hope you will bid with us in the future! ~ Victoria

MichaelMyrtle Beach, SC
Sep 29, 2024

Austin Auction GallerySep 30, 2024
Many thanks for bidding with AAG! ~ Victoria

RickNew York, NY
Sep 29, 2024

Austin Auction GallerySep 30, 2024
Thank you for your participation and purchase! ~ Victoria

GeorgeTemple, TX
Sep 28, 2024
So Helpful and Flexible
These folks are AWESOME to deal with. I work out of town so my pick up options are limited. Doesn’t matter. They bend over backwards to make things work, as if I’m some giant customer of theirs. Prices tend to be reasonable start to finish. I’ll definitely buy again from them. They’re the first place I look when I sign on to the app.

Austin Auction GallerySep 30, 2024
Thank you so much for your feedback and kind words. We appreciate so much your continued interest and sincerely hope that you will bid with us in the future! ~ Victoria
CharlesLivingston, TX
Aug 25, 2024
Great auction house
Item asa as described in grid condition and delivered promptly. Would buy again,

Austin Auction GalleryAug 28, 2024
Thanks so much for your feedback! We look forward to you bidding with us in the future! ~ Victoria
WillRancho Santa Fe, CA
Aug 04, 2024

Austin Auction GalleryAug 07, 2024
Thank you for providing private feedback, I have responded and look forward to hearing from you. I am sorry that you feel that the shipping quote from the UPS Store is too high. Historically, they are the most expensive shipper on our list, however some clients will only use them. ** Please note: Each lot in our auction catalog has a shipping tab with information and a list of suggested shippers. They will gladly provide you with a quote befor bidding, allowing you to decide whether the shipping charges are acceptable. The shippers suggested are used by hundreds of clients each month. You are also welcome to choose your own shipper or have your item picked up by a representative. ~ Kind Regards, Victoria
BethGeorgetown, TX
Aug 04, 2024
Try to see selections in person, condition can be a huge issue and not disclosed

Austin Auction GalleryAug 18, 2024
Thank you for your comments. Shown online, in the fourth image of this lot, I see a brace on the rear leg. Since you did not reach out to the gallery, I guess this is what you are referring to. Whether you bid with AAG or any other auction, asking for a condition report is always suggested (also listed in the terms and conditions of sale). This is because, most items offered are antique/vintage and display some form of wear, loss, or restoration. Each lot of our auction states that detailed reports are not included in the catalog, and to PLEASE ASK SELLER FOR A CONDITION REPORT. While we attempt to disclose all, we offer over 1 ********** lots per auction cataloged by five specialists. Sometimes, they are not able to see everything or miss something. That is why we are happy to provide reports with numerous additional photos in case something is missed or the condition is not in line with what a client is looking for (as thoughts on the condition of an antique item are often subjective). The catalog is posted for three full weeks before the auction event. We typically answer 200-400 questions per auction. I see that you are local; we would like to invite you to attend the in-person preview held the week before each auction. Sincerely ~ Victoria
CalvinHouston, TX
Aug 04, 2024

Austin Auction GalleryAug 07, 2024
Many thanks for taking the time to leave 5 stars! We appreciate you bidding with AAG! ~ Victoria
EdwardOoltewah, TN
Aug 03, 2024

Austin Auction GalleryAug 07, 2024
Thank you for bidding with us! We have some incredible estates coming up and hope you will keep us in mind! ~ Victoria
Stephen CWest Hollywood, CA
Aug 02, 2024
Very nice and friendly staff.
I acquired these two vintage Tiffany necklaces from Austin Art Gallery in July of 2024. I paid for the pieces very quickly and they were nice enough to email me 3 different shipping companies they use. I chose the 1st and spoke with them on the phone. I have not received the items as of yet but I am confident that they will be as represented.

Austin Auction GalleryAug 07, 2024
Thank you for bidding with us! We appreciate your feedback. If you have any other questions please always feel free to reach out to **********. ~ VIctoria
MiriamNewtown, PA
Aug 01, 2024
Easy, fast, perfect transaction!
Live my item. Easy transaction & shipping.

Austin Auction GalleryAug 02, 2024
Thank you for your comments! We are so glad to hear that you love your item! Hope you will bid with AAG in the future! ~ Victoria

SebastianSeguin, TX
Jul 25, 2024
Always a Great Experience
The auctioneer and staff are always very helpful and their items are always top notch. Great experience all around!!!

Austin Auction GalleryAug 02, 2024
Thank you for your continued interest in AAG! We appreciate you taking the time to provide feedback and 5 stars! ~ Victoria

PhilipAustin, TX
Jul 01, 2024

Austin Auction GalleryJul 02, 2024
Thank you for your continued interest and for bidding with AAG. We would love to earn that 5th star. My email is ********** should you have any feedback! ~ Victoria

JulieBigfork, MT
Jun 30, 2024

Austin Auction GalleryJul 02, 2024
Thank you for taking the time to leave 5 stars! We appreciate you bidding with us! ~ Victoria

CalvinHouston, TX
Jun 29, 2024

Austin Auction GalleryJun 30, 2024
Thank you for bidding with us and for leaving 5 stars! ~ Victoria

PaulaBurton, TX
Jun 29, 2024
Wide variety of items
I always find something I want from Austin Auction Gallery! Great service when picking up items.

Austin Auction GalleryJun 30, 2024
Thank you for bidding with us and your continued interest! We look forward to bringing you many great estates this year! ~ Victoria

DonnaAustin, TX
Jun 29, 2024
One of the best auction houses
Have purchased a few items from them. Photos and descriptions are always spot on.

Austin Auction GalleryJun 30, 2024
Thank you for bidding with us and for your feedback on our images! I am excited to share your comments with our photographers! ~ Victoria

GreggWilmington, DE
Jun 29, 2024
No problems or complaints about Austin Auction but expensive 3rd party shipping
Austin Auction hosts great quality items with honest descriptions. My only gripe is that the local shipping companies are predatory, knowing that buyers are far away and have few choices and relatively little time to shop pricing. Paying $145 to ship a 14 "item weighing less than 2 pounds is ridiculous. $10 for a small single wall box. $20 for 1 piece of bubble wrap. $20 to put it in the box. $96.00 for standard UPS ground service!!! It was $24.00 when I priced it out myself on UPS. Perhaps Austin Auction will take this into consideration and negotiate substantial discounts with the preferred shippers. The current situation is a disincentive to purchase items at AAG. Inflated hipping charges can discourage bidding. By the way, my shipping charge breakdown is posted just below. Otherwise thank you. Ground Residential $95.69 1@ $95.69 Tax $0.00 MMP2GPC0VWK5F Tracking Number-1Z2462E ********** 2 20x20x12 Box $11.21 1@ $11.21 Tax $0.92 20x20x12 Cust Pack Materials $20.15 1@ $20.15 Tax $1.66 20x20x12 Cust Pack Service $20.70 1@ $20.70 Tax $0.00-Subtotal $147.75 Shipping/Other Charges $0.00 Total tax $2.58

Austin Auction GalleryJun 30, 2024
Thank you for your confidence in AAG. We appreciate your feedback and I have messaged you. Thank you! Victoria

RodneyDarlinghurst, AU
Jun 27, 2024
Rare find.
Incredible service, glass sculpture I purchased was described accurately, all administration was smooth and perfect. International shipping on this large glass artwork was fast and packed the best way to avoid any chances of it breaking. I’m so happy with the overall service.

Austin Auction GalleryJun 30, 2024
Thank you! From start to finish it was a pleasure assisting you and I am happy to hear your piece made it to you intact! I am so glad that you love it and hope that you will bid with us in the future! ~ Victoria

PeterTucson, AZ
Jun 27, 2024
Good description.
Accurate description. Good service.

Austin Auction GalleryJun 30, 2024
We hope you love your piece and appreciate your feedback! Thank you! ~ Victoria

JonNorthfield, MA
Jun 27, 2024

Austin Auction GalleryJun 30, 2024
Thank you for bidding with us! ~ Victoria

LuisVallejo, CA
Jun 26, 2024
Very professional
Outstanding service and professionalism

Austin Auction GalleryJun 30, 2024
Thank you for your continued interest in AAG! We are grateful! ~ Victoria

RobertPalmdale, CA
Jun 26, 2024
OUTSTANDING! HIGHLY RECOMMEND!
Outstanding from start to finish! Highly recommend! Great packing! Reasonable priced shipping! Fantastic communication! Bid with confidence!

Austin Auction GalleryJun 30, 2024
Thank you for bidding with us and for taking the time to leave such great feedback! ~ Victoria

RobertCathedral City, CA
Jun 19, 2024

Austin Auction GalleryJun 22, 2024
Thank you for bidding with AAG! I hope that you will find items of interest in the future! ~ Victoria

PaulaBurton, TX
May 12, 2024
Great auction house!
I have enjoyed purchasing from Austin Auction Gallery! Items are as described and pick up is easy and professional.

Austin Auction GalleryMay 16, 2024
Thank you for your kind comments and continued interest in AAG! We hope that you will find items of interest in the future! ~ Victoria

CalvinHouston, TX
May 12, 2024

Austin Auction GalleryMay 16, 2024
Thank you for bidding with AAG and for leaving 5 stars! ~ Victoria

RobertMendham, NJ
May 11, 2024
shipping
The auction process could be improved in my opinion. I would like to have the ability to put in an absentee max bid which would allow a bidders interest to remain active during the bidding process until their max bid is exceeded. This would allow bidders who are not able to be present during the entire auction or at least until their item comes up to remain involved in the bidding process.

Austin Auction GalleryMay 12, 2024
Thank you for sharing your feedback. I would like to clarify that you DO have the ability to place a maximum absentee bid (that is concealed from the auction gallery). In fact, there are several different ways you can do so-via Live Auctioneers, Invaluable, Austin Auction Gallery Live, or directly with the gallery. If you would like information in the many ways to bid with AAG, please feel free to give me a call at **********. I am happy to go over all of the options with you. Thank you for bidding with AAG, I hope to hear from you! ~ Victoria

HenriNew Orleans, LA
May 11, 2024
GREAT
I AM A FREQUENT BIDDER ON AUSTIN AND AM ALWAYS PLEASED

Austin Auction GalleryMay 12, 2024
Thank you for your feedback, it is greatly appreciated! We are grateful for your continued interest and participation! ~ Victoria

PerryEl Paso, TX
May 05, 2024
Item not as advertised
All though the item was marked 14k, I sold it to a reputable company for melt value and it turned out to be mostly brass/copper. The seller needs to do an acid test or XRF even though it is marked 14K.

Austin Auction GalleryMay 06, 2024
Thank you for sharing your feedback and suggestions regarding the lot you won in June of 2021. At AAG, we take pride in providing our customers with unique and fine estate-owned items. Our jewelry offerings are carefully examined and often tested by a certified gemologist to ensure their authenticity and value. With over 40 years of experience in the industry, we have built a reputation for offering fine and quality items. Regarding the composition of 14kt gold (or 585), we want to clarify that it is not pure gold. Pure gold is too soft for jewelry making, so other metals (alloys) are added to make it more durable. 14kt gold is approximately 58 % gold and 42 % alloy, making it a popular jewelry choice.

MarkHellertown, PA
May 05, 2024

Austin Auction GalleryMay 06, 2024
Many thanks for bidding with AAG! We appreciate greatly your purchase and the 5-stars! ~ Victoria

RexBryan, OH
May 04, 2024
Buyers premium very high, shipping services recommended slow to estimate and supper high.
Never again!

Austin Auction GalleryMay 04, 2024
Dear Sir, Thank you for sharing your feedback with us. I would like to clarify that AAG's buyer's premium is either in line with or lower than the premiums charged by many other auctions on Live Auctioneers. The details of the buyer's premium and shipping are included in each lot in several places. If you felt that the buyer's premium was too high, you could have factored that in while bidding or decided not to bid. Regarding shipping, AAG does not provide shipping services. To ensure transparency, this is stated in several places in each lot and in the terms when you register for the auction. We do have a list of suggested shippers who will gladly provide you with quotes before you bid. This way, you can decide whether the shipping charges are acceptable to you or not. The shippers suggested are used by hundreds of clients each month. You are also welcome to choose your own shipper or have your item picked up by a representative. Kind Regards ~ Victoria

MasahiroHillsboro, OR
Apr 16, 2024

Austin Auction GalleryApr 17, 2024
Thank you so very much for bidding with AAG! We hope you will find treasures in the future! ~ Victoria

IsabelleGretna, LA
Apr 14, 2024
Excellent experience
Will not hesitate to do business with this Auction House again!!

Austin Auction GalleryApr 17, 2024
Thank you for your feedback and great review! We are so happy to hear that your experience was a great one! ~ Victoria

MatthewLakewood, CO
Apr 13, 2024

Austin Auction GalleryApr 14, 2024
Thank you for bidding with us and for taking the time to leave five stars! Hope you will bid with us again!
GabyNY, NY
Mar 20, 2024
Great transaction!
They were a pleasure to deal with and the item was exactly as described. Thank you!

Austin Auction GalleryMar 25, 2024
We are so glad that you are happy with your purchase and hope that you will bid with us again! Thank you so much for taking the time to leave such a great review! ~ Victoria

AhmadSan Ramon, CA
Mar 19, 2024

Austin Auction GalleryMar 25, 2024
Thank you for taking the time to leave 5 stars! We appreciate your participation and purchase! ~ Victoria

BruceWest Haven, CT
Mar 17, 2024

Austin Auction GalleryMar 19, 2024
Thank you for your interest and participation! ~ Victoria

BradWinter Haven, FL
Mar 13, 2024

Austin Auction GalleryMar 14, 2024
Thank you for taking the time to leave 5-stars! ~ Victoria

BradWinter Haven, FL
Mar 13, 2024

Austin Auction GalleryMar 14, 2024
Thank you so much for your continued interest in the item AAG offers! We cant wait for you to see the amazing lineup over the next few months! ~ Victoria

TaylorRindge, NH
Feb 25, 2024

Austin Auction GalleryFeb 26, 2024
Many thanks for your purchase and for taking the time to leave 5-stars! ~ Hope you will bid with us in the future! ~ victoria

AlexanderBrooklyn, NY
Feb 21, 2024

Austin Auction GalleryFeb 24, 2024
Thank you for bidding with AAG! ~ Victoria

LeePflugerville, TX
Feb 11, 2024

Austin Auction GalleryFeb 12, 2024
Many thanks for bidding with us and for leaving 5-stars! I hope you will bid with us again! ~ Victoria
JillStudio City, CA
Feb 01, 2024
Always great!
Great items, great staff, expert shipping-thank you!

Austin Auction GalleryFeb 06, 2024
Thank you so much! We are grateful that you continue to find treasures in our auctions! ~ Victoria

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