Bidder Reviews for Antique Place (60)
4.3 out of 5.0 Stars
1-50 of 61 Reviews
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DanielBoston, MA
Jun 30, 2022
DanielSunrise, FL
Apr 19, 2022
AdrianLondon, GB
Feb 02, 2022
Shipping was an unmitigated disaster
I bought a wonderful Pietre Dure Plaque in a Gilt Frame. I asked about shipping and Richard Hughes recommend UPS I went back and said we buy antiques all around the world and I don't like to use UPS as they often don't know how to pack fragile items Richard Hughes said he always uses UPS and he assured me all would be OK I paid 1, 320 USD to send the plaque to the UK When the box arrived, it had a hole in the side and we could hear broken pieces rattling around inside. UPS had packed the plaque in an enormous box with no supportive packing material to keep the plaque from falling forward out of the frame. The plaque is destroyed. To add insult to injury, we have contacted UPS and Richard Hughes multiple times and neither responds to us. Neither care that a valuable plaque has been damaged or wish to assist us with our insurance claim. Whilst UPS are a separate entity, Richard has a duty of care to his buyers and if he persuades us to use UPS because he 'has a good relationship with them' he should use his contacts to help buyers if things unfortunately go wrong. Disgusted with his attitude.

Antique PlaceMay 06, 2022
Your money was fully refunded.
Annie J Santa Fe, NM
Jan 04, 2022
Pietra dura gilt box
Arrived in good condition-beautiful piece! Box lined in deep pink red velvet. One tiny stone missing on top. Very happy to have gotten this genuine work of art!
GarryToronto, CA
Sep 19, 2021
Most honest auction house
By far we had an issue with one item and Richard was so quick to respond and fix the issue. And more than fix it to make you happy. Highly recommend this auction house
MichaelHouston, TX
Jun 10, 2021
LouisShelton, CT
Apr 01, 2021
EXCELLENT!
Antique Place is top notch. I would purchase from them again. I highly recommend them. Rating is A + + +. Thanks!
LouisShelton, CT
Jan 12, 2021
Excellent Buying Experience
I purchase a bronze sculpture and a figurine from this auctions house. Everything went as smooth as clock work. No issues what so ever. It was my pleasure buying for Antique Place. I highly recommend Antique Place. Rating AAA + + +. Thank you so much. Kind Regards, Louis F. in Shelton, CT
BillBrandon, FL
Jan 12, 2021
Wrong item listed
Very disappointing experience. I will never bid on another item from them. After getting the invoice and paying, I was informed that the wrong description/item was listed. I had been watching the item since the auction was listed, plenty of time to make any corrections needed. Pictures of the supposed correct item were emailed to me and it was nothing compared to what was shown and I had bid on. With all of the cloisonn é items in the same auction that were passed on, a better substitution could easily have been made.

Antique PlaceMay 06, 2022
You were offered another item and you refused! was you money refunded, YES it was and right away. Perhaps you never made a mistake? We do not want someone like you bidding. Have good day.
LeonidBrooklyn, NY
Jan 12, 2021
GlenPalm Beach Gardens, FL
Jul 07, 2020
CharlesAtlanta, GA
Jul 07, 2020
These folks are always a pleasure to deal with.
This auction house is always a pleasure to deal with. I have purchased several lots through them and the experience has been excellent each time. I highly recommend them.
JaroslavNaples, FL
May 19, 2020
JohnEvanston, IL
May 19, 2020
KForest Hills, NY
May 19, 2020
Every element of the transaction was smooth
The item, the payment, the shipping were all friction-less. Easy to deal with.
CharlesAtlanta, GA
May 19, 2020
A pleasure to deal with
These folks are always a pleasure to deal with. Richard Hughes is a real class act and complete professional.
SharonRio Linda, CA
Apr 30, 2020
Beautifully packaged!
The auction had many great items. The hammer price was good. The shipping and packing excellent! I will be back for the next auction.
HowardMiami, FL
Apr 28, 2020
JohnCoventry, GB
Mar 17, 2020
accurate desxriptions & ondition reports
Antique place gaxve excelent service and shipped my items to the United Kingdom.. The items were well acked & thekEEP UP THE GOOB WOTRK! shipping charge was very reasonable. Will defunutely use this auctioneer in future JOHN, COVENTRY U. K.)
BobBettendorf, Luxembourg
Feb 20, 2020
LeonardSanta Monica, CA
Feb 18, 2020
JoanLansdowne, PA
Feb 18, 2020
GregCentennial, CO
Dec 31, 2019
CecilWest Palm Beach, Florida
Dec 31, 2019
TroyMarietta, GA
Dec 28, 2019
A. G. Houston, TX
Dec 03, 2019
StevePhx., Arizona
Nov 14, 2019

Antique PlaceDec 11, 2019
Thanks
PeterCambridge, MA
Nov 14, 2019
KathleenFresno, CA
Oct 04, 2019
Item not as described
Unfortunately the piece I bought from this seller was not in “excellent” condition as stated. The piece had a large part of paint missing upon arrival and after emailing the seller I received no response. Disappointed in this transaction especially since this was a piece of art I’ve been looking forward to purchasing and I spoke directly to the seller When I first purchased it and no word of this issue

Antique PlaceDec 11, 2019
This was in very good condition, see photos taken to UPS store and we informed customer to make a claim!!!!!!!!
AmandaHong Kong, HK
Oct 01, 2019
AnthonyBaltimore, MD
Oct 01, 2019
peterSarasota, FL
Aug 13, 2019
ErnestPeekskill, NY
Aug 13, 2019
CharlesAtlanta, GA
Aug 13, 2019
These folks are completely professional and do the right thing
This auction house on its own motion reversed a transaction when it discovered that a listed lot I had won had undisclosed damage a repair. Absolute professionals. One of the best experiences I have had in 15 years of collecting and bidding.
KennethFort Myers, FL
May 28, 2019
AndreaAnnapolis, MD
May 28, 2019
peterSarasota, FL
May 28, 2019
StashuTillamook, OR
Apr 30, 2019
BrianBurnaby, CA
Apr 23, 2019
LouisFort Myers, FL
Apr 23, 2019
EdwardDelray Beach, FL
Apr 23, 2019
peterSarasota, FL
Jan 08, 2019
JohnKirkwood, MO
Jan 05, 2019
ThomasPrince Frederick, MD
Jan 05, 2019
BrianBurnaby, CA
Jan 04, 2019
Great people, very helpful and organized. Helped locate good shipper. Very satisfied. Would deal with them again or recommend them.
Anonymous
Apr 17, 2018
Item was quickly shipped and well packed to arrive safe and sound. Great experience!
Anonymous
Nov 22, 2017
Anonymous
Sep 07, 2017
Need more assistance when damage comes due to bad attention from packing company suggested by the auction house........
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