Bidder Reviews for Capsule Auctions (188)
TOP RATED4.7 out of 5.0 Stars
50-100 of 188 Reviews
JiarongBeijing, CN
May 18, 2023
JaimeNew York, NY
Mar 20, 2023
Fantastic experience
Capsule Auctions are great professionals and a highly recommendable auction house.
JaredBrooklyn, NY
Mar 09, 2023
WAlbany, NY
Feb 09, 2023
NelsonNew York, NY
Dec 25, 2022
Nice experience to start to pick up! Very responsive and helpful. Ellen is great!
Good auction house to work with
Nikiócsárd, HU
Dec 09, 2022
WAlbany, NY
Nov 06, 2022
BrandonSpring, TX
Nov 03, 2022
ExpertiseFirenze, IT
Sep 14, 2022
LennyBrooklyn, NY
Sep 08, 2022
RichardSouthington, CT
Aug 18, 2022
Condition of item/Response/Shipper
Their desc was spot on. Answered quickly any questions I had Well packaged by one of their recommended shippers at a reasonable price.
DavidEvansville, IN
Aug 03, 2022
KevinCamden, SC
Jul 20, 2022
MichaelWaka, TX
Jun 12, 2022
SusanNorth Reading, MA
May 06, 2022
Smooth Transaction Except for Shipping
The auction was not a problem. Payment was easy and the item was as described. Shipping was an issue. I reached out and it took some time for the shipper to respond and set up the shipment and send it to me.
GiseleMontreal, CA
Apr 06, 2022
WINTER PARK RUG GALLERYWinter Park, FL
Mar 26, 2022
JeanLenox, MA
Nov 18, 2021
WilliamYork Harbor, ME
Oct 17, 2021
RobertFort Washington, PA
Oct 17, 2021
MichaelHouston, TX
Oct 14, 2021
DavidUniversity Park, MD
Sep 30, 2021
A 30 % Gallery fee
This is the most percentage that I’ve encountered to date … since they have some really beautiful stuff, perhaps I will stay away from their website as to not be tempted. The folks there were very proactive, helpful, and accommodating. Especially in payment and pick up. Although I also had to pay a New York State tax as well. Very pleased with my item. David
GiuseppeNew York, NY
Sep 30, 2021
ZoranSesvete, HR
Aug 22, 2021
DaveScottsdale, AZ
Aug 21, 2021
Excellent communication and service
First time bidding at Capsule. Received condition report in less than 24 hours, clear communications regarding shipping options. All remaining questions answered promptly and completely. I was on a tight schedule for shipping, wired payment on friday, art work picked up on monday, shipped on tuesday, received thursday in Arizona. I use Bonhams, Heritage, Hindman/Cowans, and other smaller auctions. Capsule was a pleasure to deal with.
WilliamRed Hook, NY
Jul 20, 2021
RyanSarasota, FL
Jul 14, 2021
ConstantinLinz, AT
Jul 13, 2021
Anna New York, NY
Jun 03, 2021
MennoElmhurst, IL
May 21, 2021
Shipping was an unmitigated disaster
I bought two prints, which, even in their frames, are quite diminutive in size. They were packed in an enormous box with hardly any material to keep the prints from bouncing around. There was no tape on the glass to keep shards from wreaking havoc after it broke. All in all I consider it a small miracle that only one of the frames was destroyed. To add insult to injury, the shipping fee charged was high and totally devoid of any correlation to the service provided.
Capsule AuctionsMay 28, 2021
We completely understand your frustration and agree that this is an unfortunate situation. Your pieces should not have arrived damaged. Customer satisfaction is very important to us. While we don’t provide in-house shipping, we do screen the shippers we recommend based on previous positive feedback and their professionalism. In rare instances when damage occurs, we advocate on behalf of our customers to insure that they are well compensated. In this instance, we were informed by the shippers that you were provided a full refund for their services as well as additional compensation to cover the cost of conservation. If that is not the case please contact us so that we can be of further assistance.
yangZhengzhou, CN
May 14, 2021
JacobBrooklyn, NY
May 11, 2021
BrianEugene, OR
May 07, 2021
Great Purchase. Great shipping experience.
The shipping company Capsule Auctions works with was seamless and reasonably priced.
CarolynIsle Of Palms, SC
Apr 29, 2021
KeithLong Island City, NY
Apr 21, 2021
Excellent local NYC auction house
I had a great experience, both times I purchased from Capsule I was able to walk over of 26th street, make an easy payment and hang my painting the same day. Friendly people, classy curated sales, and super convenient for NYC locals.
MarkKatonah, NY
Apr 15, 2021
Great experience with Capsule Auctions
I had a great experience with Capsule auctions. Once having won bids, the payment and pickup process was very easy. Are items were ready for us at pickup and the process was quick and efficient.
PeterTucson, AZ
Apr 08, 2021
LaurenGlendale, AZ
Apr 03, 2021
AndrasBudapest, HU
Mar 02, 2021
ChasChicago, IL
Feb 20, 2021
exceedingly well-run auction house
i highly recommend this auction house as they manage the payment and shipping services far above expectation. additionally they are very responsive to questions concerning auction items. many thanks!
KatherineNew York, NY
Feb 18, 2021
BobNeptune, NJ
Feb 18, 2021
SusaneNew York, NY
Feb 18, 2021
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