Neue Auctions, OH - Read over 373 Reviews from Customers
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Bidder Reviews for Neue Auctions (373)

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4.6 out of 5.0 Stars
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Accurate Descriptions
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Quick Responses
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Easy Payments
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Seamless Shipping

1-50 of 373 Reviews

Donald
Lincolnshire, IL

May 13, 2025
Shippers can be slow!
It took way to long for my shipper to contact me about payment before shipping.
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Imari Vase with two Shaped Cartouches

Robert
Mill Valley, CA

May 12, 2025
NEVER AGAIN
AFTER HUNDREDS OF SUCCESSFUL BIDS ON LIVEAUCTIONEERS, THIS IS THE FIRST TIME I HAVE TRADED INSULTS WITH AN AUCTION HOUSE. THE SPOKESPERSON SHOULD NOT UNLEASH HER FRUSTRATIONS WITH LIVEAUCTIONEERS SHIPPING ON BIDDERS. I FOUND HER UNCALLED-FOR REMARKS INSULTING AND UNKIND. SO I POUNCED. THIS PLACE HAS NO AFFILIATION WITH NEUE GALERIES IN NYC.
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Neue AuctionsMay 13, 2025
I had zero frustrations with Liveshipping. He tried to complained to LA about the cost of shipping (that he already paid them upon checkout) of his purchase, but messaged the auction house by mistake. I saw this and reached out with an option of using freight delivery, whereby myself and another staff person blanket wrapped, boxed and palletized the chandelier for freight service, which was about $300 less. I also reached out to LA to facilitate a refund to his CC for the cost of Liveshipping-he said I was his hero! The pallet was picked up and I notified him same day and emailed him the invoice, which we had to pay upfront to the carrier. A day later he messaged the auction house that he has to cancel the purchase because he didn't want to pay the freight on an inexpensive item (no matter if it was $80, $800 or $8000, the freight cost is the same, give or take for insurance). I was upset thinking I'm out $600 because all my phone calls to him went straight to voicemail and I waited for a return call (there is a 3 hour diff) but he starts messaging me hours later. He's upset, I'm upset, and he hurls multiple profane insults. I tire of him and say he has the opportunity to do the right thing. Well, he paid the freight after calling me a "cr@ cKer-see you next tues" and said I must be a white trash republican from the south (I'm none of those). Now he's harassing and threatening me. This guy's cornbread ain't cooked in the middle!
Currey and Company Silvered Eight Light Chandelier

Gary
North Canton, OH

May 04, 2025
Native American Pottery Jar, Acoma

Jacquelyn
Cleveland, OH

May 02, 2025
As always, an excellent experience!
Friendly staff; accurately described merchandise; seamless pickup and payment process. Thanks.
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Pearl Necklace and Bracelet Set

William
Littleton, CO

May 02, 2025
Four Pewter Porringers

Susan
Concord Township, OH

May 02, 2025
Roman Style Glass Jug with Handle

Aleksandr
New York, NY

May 02, 2025
Art Nouveau 14K White Gold and Diamond Ring

Michael
Beachwood, OH

May 02, 2025
David Haberman Watercolor, "Pines, Hatteras Anchor"

michael
Palmetto Bay, FL

May 02, 2025
English Sheffield Silver and Plate Fish Serving Set in Fitted Box

diana
Palm Beach Gardens, FL

Apr 24, 2025
I had a great experience with Neue Auction house.
Great experience overall! Would recommend this auction house!
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Four Italian Majolica Horse Form Dishes

James
Jacksonville, FL

Apr 18, 2025
Alois Arnegger Oil, A View of the Amalfi Coast

Roger
Las Vegas, NV

Apr 09, 2025
Vintage Amethyst and Diamond Ring

Al
Vero Beach, FL

Apr 05, 2025
Four Steuben Fan Vases

Steven
Newark, DE

Apr 04, 2025
Accurate descriptions, good photos and great communication
The auction was very well run with great communication and help in arranging shipping after the auction. I look forward to bidding with them again.
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Pair of Three Printie Block Sapphire Sandwich Glass Whale Oil Lamps, Pre Civil War

Mark
Warner, NH

Apr 04, 2025
n/a
n/a
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Nine Antique Dutch Tiles, ca. 1600-1750

TODD
Philadelphia, PA

Apr 04, 2025
Antique .25 Carat Diamond Ring

David
Chicago, IL

Mar 15, 2025
Two Joseph Hirsch Lithographs, "The Whole Truth," and "Strictly From the Record"

Matthew
Wilton Manors, FL

Feb 22, 2025
Jane Hammond Relief Print, "Six Wishes"

Mark
Charlotte, NC

Feb 21, 2025
Marko Spalatin Serigraph, "Red Cubes"

Pennie
Fairlawn, OH

Feb 21, 2025
Dean Meeker Intaglio Print "Summer Affair"

Scott
Astoria, OR

Jan 07, 2025
Simple and Easy
It was simple and easy to bid, make payment and pay for shipping service through Live Auctioneers. In this case it was Navis Pack and Ship. Shipper created a box for my purchase, which significantly increased my shipping costs, but everything eventually came together and I received my auction win exactly as described and depicted in the auction listing. Overall pleased with my purchase and the auction house, shipping was the only negative aspect as it took much longer than stated, but this is the fault of the shipping company. I would not hesitate to bid with Neue Auctions again!
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Fire Insurance Company Cast Iron Fire Mark

Yelena
Beachwood, OH

Jan 06, 2025
Double charged-no call back, no refund, no apology
I was double charged, I paid by check to Neue and Live Auctioneers charged my credit card, 3 weeks later and after numerous calls to Neue no call back from Cynthia, no refund on my credit card. Not a good way to treat bidders.
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Neue AuctionsMar 23, 2025
This bidder showed up DURING the auction (we're closed during online live bidding and we told her this when she arrived) to pick up and pay for her item; we hadn't finished the auction or made invoices yet; we tried to turn her away but she was rude and demanding; we explained invoices hadn't been created yet but were accommodating. I contacted Livesupport and requested a refund to her card when I found out her credit card had been charged. It took LA a long time to refund her card. She and I had several phone conversations about this and emails between us and with LA support. We always respond quickly no matter what the situation and always try to make things right.
Diamond Drop Earrings

Michael
Fairlawn, OH

Jan 03, 2025
Neue is an incredible auction house-the best in Ohio.
Neue is an incredible auction house-the best in Ohio. They have wonderful auctions and are helpful and extremely knowledgeable about their merchandise.
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Louis XV Style Ladies Parquetry Writing Desk

Cynthia
Fennville, MI

Jan 03, 2025
M. M. Lachlan Oil, Three Masted Schooner

Tom
Bloomfield Hills, MI

Jan 02, 2025
Diamond Gold Band

Carol
Duxbury, MA

Dec 29, 2024
Great Transaction with Experienced Auction House
Thrilled with the item, which was accurately described and despite the Christmas holiday received quickly. Highly recommended.
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Dan Ostermiller Bronze, Recumbent Rabbit

Philip
Austin, TX

Dec 24, 2024
easy transaction
great auction quality
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Large Antique Sheffield Silver Soup Tureen, c.1800

James
Mccomb, MS

Nov 11, 2024
Four Men's Wallets, Fendi and Tod's

Tod
Washington, DC

Nov 09, 2024
Assembled Wood and Metal Robot Sculpture

Sondra Jo
Casper, WY

Nov 08, 2024
German Carved Wood Dragon Marionette

Rick
Whitinsville, MA

Sep 28, 2024
Have years of good experiences with Neue.
You can trust Neue Auctions.
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Six Engraved Glass Goblets, Sporting Scenes

Shannon
Edmonton, CA

Sep 28, 2024
Rare Limited Edition Sterling Silver Parker Snake Pen

Pete
Lago Vista, TX

Sep 28, 2024
Service & knowledgeable
Great people and service
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Group of Wedgwood Blue Jasper Articles, 19thc.

Andrew
Chicago, IL

Sep 28, 2024
Great experience all around!
From bidding, to payment, to pick-up-the auction was great and the items were accurately described. Will be back!
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Plinio Codognato Poster, 'Neumaticos Royal Cord'

Alan
Chelmsford, MA

Sep 28, 2024
Edris Eckhardt (American 1905-1998)

Clifford
Portland, OR

Sep 15, 2024
Excellent auction house
Item came as advertised. Love it!
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Japanese Nabeshima Dish, c.1830-60

Larry
New York, NY

Aug 08, 2024
Al Bright Oil, "Metamorphosis of Grandma's Magic Hankie"

Robert
Brentwood, TN

Jul 24, 2024
The item was not labeled reproduction and sold as an antique
The item was not labeled reproduction and sold as an antique
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Neue AuctionsSep 29, 2024
Our 8/7 response to the bidder, for clarification that we are not promoting reproductions as antiques and we would have allowed a return had we'd been notified by the bidder in a timely manner; Replying to a Liveauctioneers 'survey would not notify the auction house of a problem with an item. I found out about this before your email today by reading your review. The item was catalogued as "Decorative" and "After" in both the title and description-both are acceptable terms in our industry when cataloguing copies or reproductions, such as "school of" or "circle of". Furthermore, the description states "Small ring tag states made in Italy on the case top ring." Additionally, images # 6 and # 12 clearly show the "Italy" tag. The case indeed has wear from age and use, it is not brand new. Had it been by Carpenter and "of the period" (which means antique, genuine, by the hand of, etc.), the estimate would have been higher and it would have sold for much more. The item is not grossly mis-represented; we did not say this is an antique. It is a decoration; I'm sorry you didn't understand this. I would have permitted a return/refund had you notified Neue Auctions before the consignors were paid, (thirty days after the auction). Please make sure to read the terms and conditions of sale of any auction house you may participate, make inquiries prior to bidding and contact the auction house immediately with any problems upon receiving your items. I wish your experience would have been better and hope you'll not let this lesson learned deter you from the joy of collecting.
Decorative English Style Microscope, After Philip Carpenter, London, ca. 1825-1835

Roy
Pittsburgh, PA

Jul 20, 2024
Framed Dutch Delft Tiles, ca. 1610-1630

Aubrey
Monticello, AR

Jul 20, 2024
Ask shipping cost, before you buy
Easy to work with. Always ask about shipping
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Michael Parkes Lithograph, "The Garden"

Peter
Alexandria, VA

Jul 20, 2024
Alice E. Job Oil, "Temple in Canton, China"

Christopher
Sandusky, OH

May 22, 2024
Accurate information and quick responses.
Neue Auctions gets a 5 star review because their item description and corresponding photos were 100 % accurate. Their service was quick and professional. It was also convenient that in person pick up was an option. I look forward to additional auctions containing items that I am interested in.
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Victorian Glass Bride's Basket in Silverplated Stand

Stacey
Mendham, NJ

May 19, 2024
David Batz Glazed Ceramic Lemonade Set

Henry
Pittsburgh, PA

May 18, 2024
Great Experience.
Always a wonderful experience, Before during and after the Auction.
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Tiffany Favrile Glass Floriform Vase

Lauri
Beachwood, OH

May 18, 2024
Very easy transaction.
Everyone was beyond kind and accommodating.
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Fred Schmidt Sculpture, Untitled

Linda
Dallas, TX

May 18, 2024
Keke Cribbs Mixed Media Sculpture, "Felicia"

Amy
Yardley, PA

May 12, 2024
Very pleased with my winnings.
Originally, I made arrangements to have this lot shipped by UPS, but they dropped the ball. Thankfully, Neue Auctions picked it up and shipped my items out to me themselves. Very much appreciated.
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Assorted Victorian/Edwardian Chatelaine Objects

Paul
Lincoln, NE

Mar 28, 2024
Accurate Listings.
When I received my ceramic vase, I realized that the listing photographs were extremely accurate in detail and that the piece when viewed in real life conditions was actually better than I thought it would be-MEANING Neue was scrupulous in their condition report and photos and erred on the side of caution and honesty. They answered my questions promptly and accurately. I will happily follow their future auctions! I LOVE THIS VASE!!!!! Thank you, P. M.
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Japanese Celadon Glaze Porcelain Vase by Miyanaga Tozan I

Carolyn
Dahlonega, GA

Mar 28, 2024
The nicest people to work with!
This auction house is amazing. Just really great to work with.
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Amethyst Jewelry

Connie
Jupiter, FL

Mar 04, 2024
Lack of full disclosure
Damage disclosure inaccurate. Be sure you REALLY LOOK and ask plenty of questions. My item was listed as "some loses" and it was half broken, that's not "some"!
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Neue AuctionsMar 04, 2024
Hi Connie, this was listed "as is with losses". Not some, and "as is". we always recommend carefully viewing the detailed images and phoning with any specific condition inquiries. For those who don't know the auction biz, as is means just that! And i thought you'd be happy with this bargain purchase!
Cast Iron and Gilt Metal Wall Sconces
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