Bidder Reviews for Neue Auctions (268)
4.7 out of 5.0 Stars
1-50 of 268 Reviews
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Highest Rated
ElaineOcean View, DE
Dec 28, 2022
NoelleCleveland, OH
Dec 26, 2022
PeterAlexandria, VA
Dec 24, 2022
SaraCleveland Heights, OH
Dec 24, 2022
The staff is exceptionally knowledgeable and nice.
Their selections are unique and irresistible. I find something to fall in love with at every event. I live nearby but the offerings are accurately described and photographed so you can be confident in your bidding. Also watching live is a blast. Thank-you Neue staff. I can't wait to join you for more fun
GaryHacienda Heights, CA
Dec 24, 2022
Neue Auctions
Neue is very professional and items are accurately described. Have done several transactions with them.
WillNew York, NY
Dec 24, 2022
ThomasPleasant Ridge, MI
Dec 18, 2022
Easy to communicate with
In my case item was in super condition. Communication was easy. They accommodated pick up schedule
GlenWare, GB
Dec 03, 2022
Accurate description ….
Very good service and good communication … lovely pieces i purchased and very happy. Thank you.
GaryHacienda Heights, CA
Dec 03, 2022
Shipping
Shipping with UPS is still a problem. Mayfield UPS store very difficult to get a hold of.
ScottSan Marino, CA
Nov 05, 2022
TodWashington, DC
Oct 25, 2022
JimEscondido, CA
Oct 21, 2022
ColleenConroe, TX
Oct 21, 2022
MelanieNovelty, OH
Oct 15, 2022
Quality, professionalism, knowledge, and kindness.
As a novice bidder I appreciate having people that patiently answer questions. Everyone is professional and knowledgeable and eager to help.
JesseWilloughby, OH
Sep 09, 2022
RobertKissimmee, FL
Aug 21, 2022
RonaldJacksonville, FL
Aug 21, 2022
AnnaBeachwood, OH
Aug 20, 2022
THOMASWestport, CT
Aug 16, 2022
NEUE AUCTIONS IS A HIGH QUALITY REPUTABLE AUCTION HOUSE
I purchased a Charles Lotton glass art vase from Neue Auctions. Leading up to the auction, I requested a Condition Report, and after the auction I asked for recommendations on packing & shipping providers. All of my inquiries were answered completely, honestly and in a timely manner. The only negative comment I would have is that (like most sellers) the item is photographed under the most flattering lighting conditions. The actual item is less colorful, vivid and brilliant than the photos on the auction listing. Since this is commonly the case, I did not lower my overall rating for Neue Auctions. Solid 5 rating. RECOMMENDED.
EricCalgary, CA
Aug 15, 2022
AllenSan Antonio, TX
Aug 05, 2022
LydiaMission Viejo, CA
Jul 05, 2022
TodWashington, DC
Jun 22, 2022
MichaelSausalito, CA
Jun 12, 2022
REQUIRED PURSUIT OF WON AUCTION ITEMS/MISSING PIECES
I won a large NW coast mask which had some fragile pieces (feather and fiber) as well as a provenance card from a museum. It took weeks to get it with my calling the auction/packing service. Once delivered, the original feathers were disconnected w/no explanation of how to reset them (or photos to demonstrate their connection) and the fibers on top were badly squashed down. The provenance card was not included that was shown part of the auction and I had to chase these guys for some time to get it found and sent. I have to rate the experience overall at "C," which I think is more than fair considering all. At least my mask arrived well packed otherwise. No explanations were ever given for the issues I've noted.

Neue AuctionsJun 12, 2022
Hi Michael, this is the first I’ve heard of your issue with the item, which is weird because I’d be the person to handle any issues. Had I known, I would have assisted you eight months ago, and I’ll be happy to talk about it with you by phone if you’re so inclined. Cynthia
Marilyn Santa Fe, NM
May 31, 2022
LucilleSimsbury, CT
May 21, 2022
CareyBenton, AR
May 21, 2022
DavidPhiladelphia, PA
May 15, 2022
EvaDarlington, PA
May 14, 2022
PhilipSwedesboro, NJ
May 13, 2022
THOMASWestport, CT
Apr 26, 2022
HIGHLY RECOMMENDED
This was my first purchase from Neue Auctions, and I highly recommend the dealer. The miniature chest which I purchased is beautiful and authentic. All questions I asked of the seller were fully and promptly answered. I would especially like to thank Bridget for her timely and thoughtful responses to my inquiries. Her answers provided additional insights which made me more confident in bidding at higher price levels (successfully). She is a true gem. The process of figuring out and arranging shipping was somewhat cumbersome (my ONLY negative comment on the whole process, and NOT one of the most important). In my experience, this is almost always the case for a buyer. In spite of my inquiries and efforts, I was only able to finalize packing & shipping payment and confirmation one month after the auction date. I would like to commend Noelle at the UPS Store # 0226 for her excellent customer service assisting me in navigating the packing & shipping process for this auction. Overall, my experience with Neue Auction (and UPS Store # 0226) was a positive one. I intend to do business with Neue in the future. HIGHLY RECOMMENDED
RichardSandusky, OH
Apr 18, 2022
CynthiaFennville, MI
Apr 18, 2022
CurtRoebling, NJ
Apr 16, 2022
Very professional auction house
The folks at Neue answered my questions before the sale and I was able to bid with more confidence regarding the condition of the item. They made payment super easy and even answered the phone during the sale to help me. My friend picked up the item and it was already boxed and packed … Full service! I would recommend this auction house to any serious buyer.
JohnPlain City, OH
Apr 16, 2022
Out of town buyer
I live about 2 hours from the Neue. Cynthia at Neue was very friendly and accommodating and even did the majority of packing of my set of china. Buy with trust from Neue!
PhilipSwedesboro, NJ
Apr 07, 2022
MichaelHartville, OH
Mar 17, 2022
RonaldCanton, OH
Mar 12, 2022
DanielCincinnati, OH
Dec 10, 2021
Excellent Experience
The staff was very courteous and helpful in the transaction. I highly them.
CoryCleveland, OH
Nov 23, 2021
StefanoNewark, DE
Nov 22, 2021
The worst delivery company.
I've experienced dozens of auctions. This is the first place to charge more than $130 for five teacups.
CherieSacramento, CA
Nov 20, 2021
LOVE Neue Auctions
I live on the West Coast, but buy from Neue. I cannot seem to get the same quality of product here for the price. They are always a delight to work with.
StephenJamison, PA
Nov 20, 2021
Beautiful Painting
It was truly a pleasant experience participating and the payment and follow-up seamless. The painting is absoluty gorgeous and was well pictured.
TaraGarden City, NY
Nov 18, 2021
Great experience!
Auctioneer was responsive and helped us arrange quick delivery of item. Couldn't be more pleased!
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