Bidder Reviews for Neue Auctions (326)

Seemed to be honest and straightforward

What a great experience! I love my purchase and it got to me quickly. I highly recommend this auction.

Don’t miss the chance to buy a treasure from Neue

This was my first ever online auction experience. Neue was fast to reply to my questions. They were helpful and I would not hesitate to buy from them again.

I loved dealing with them-item is exactly as shown, no funny biz, and pick up quick and easy. Can't recommend them more highly.

Outstanding auction experience and the items were wonderful and as advertised. Great value! Team was very easy to work with and accommodating. Highly recommend them!

So pleased to deal with this Company. Both as a buyer and seller, great customer service, tons of useful knowledge. So happy to see them doing well.

I love the selections: from quite high end, to affordable art and jewelry.

As always, super friendly and knowledgeable staff that provide excellent customer service!

Despite the Covid-19 issues they were very responsive and helpful!!!

good job

I won several paintings in the Neue auction, and they are exactly as pictured and described. High quality items that arrived with excellent packing. I'm very satisfied and will buy from Neue Auctions again.

I "won" an auction item through Neue (an oil painting), and it was a good experience, and actually a bit fun doing it the first time online. The painting was as-described and the photos were good and right on. I phoned them about sending a check for payment and the person on the phone was responsive and clear. I balked at the percentage the auction house gets, but then I noticed some auction houses charging a ridiculous 30 % cut, so I think Neue is inline with other auction houses when it comes to their cut. Hopefully Neue won't increase their percentage because for sure I would NOT bid at those Nonsense percentages. What I hated was the shipping cost, (another one hundred dollars to an outside vendor, not Neue) but insuring an oil painting is probably hefty and drives the cost up. The actual packaging was not that great. With the cost of shipping, insurance, and the cut the auction house gets, it will be a loooong time before I bid on any future online auctions. But overall, Neue was fair and fine.

I submitted (on-line) a bid on a small oil painting offered by Neue Auction. I ended up with the high bid and hence the painting. Shipping arrangements were easy to make and the painting arrived in good condition on time if not earlier than expected. Neue answered questions promptly. Overall, I had a great experience buying an oil painting at auction and would not hesitate to do so again especially any offered by Neue Auction.

$80 to ship a $200 item is a little much. I will most likely avoid bidding on vendors who don't offer in house shipping. Other than that and all the extra fees I was very happy with my purchase.

They were very helpful and showed true concern about making me a happy buyer!

I like very much the "cowboy" and the "indian" statutes I bought from "Neue Auctions" at the most recent auction. They were delivered yesterday meticulously packaged and in great condition. Only good things to say about the speed, efficiency and quality of the transaction.

Company do not ship items. You need to make arrangements with independent shipping company. It will delay shipment and make it very expensive (because shipment company need pickup item) Otherwise company will respond on all your email or phone calls

Excellent auction house. Made it very easy to have my items shipped. 100 % satisfied!

Neat and tidy transaction

Wonderful experience! Very kind people too!

Items are described well you can count on condition descriptions.. items are curated well for a fantastic experience

I didn't think I'd win this and was thrilled when I did. They were very helpful and gave me a shipping firm to use and that went well too.

Neue Auctions collects beautiful pieces and they were helpful trying to answer questions prior to the sale.

Neue Auctions was my first venture into art auctions, on line or otherwise. It really was a pleasant and successful experience from beginning to end. Thank you