Clouds Asian Art

I have bid a item from Cloud Asian Art, they description is Fine Rare Old Chinese White Jade Carved Round Pendant on auction and to show Photo, I spent USD332.50, there auction house is in Canada, but I received item to post from China, the item is rubbish, It is not to like as item of showing photo, It is not jade, it is not old and rare, it is a stone craft, you can buy it in everywhere of China, The price is not over RMB30.00. I sent E-Mail to Cloud Asian Art, but they no reply to me, they is a liar! Regards. Har