Bidder Reviews for Connoisseur Auctions (337)

The photo we bought was supposed to be good, but we ended up getting a cheap copy of a print. To make it worse, I ended up paying more than triple for shipping than we should have. I would never trust this company. When they tell you it is from a museum, don't believe them.

I've yet to receive my items or a refund as the items were lost by the auction house in their warehouse. I had to contact them to determine what the delay in receiving the item was, only to determine the order was lost.

Beautiful magazine!! Amazing condition and shipped like I'd ship it!!

Very Helpful.

Quite satisfied with the efficiency of the transaction and the promptness of shipping. Good job!

All was exellent

I paid in full for item I won at 7/8/24 auction (of onn7/9/24 incl shipping) but Connoisseur has not sent it and does not even answer the phone or respond to numerous voicemails and emails send for past 2 months. Really terrible company.

The print is as described and pictured. Entire process was easy. I'll participate in their future auctions with pleasure.

EASY BIDDING & GOOD QUALITY AUCTION ITEMS.

The item I received bares little resemblance to the item I purchased. The photo used in the auction was magnified multiple times so it appears to have much more interest in the stone. I am disappointed.

Everything just perfect

The quality of the map is exquisite. Thanks so much.

Excellent and easy to work with

Professional; fast; great packing and shipping

After waiting seven weeks for item to arrive, an item different than the one I won at auction and paid for was sent. I realize that Live Auctioneers represent a lot of auction houses but my experience with Connoisseur Auctions was not a positive one

Good to do buss. with.

Many email, phone calls with no response or call back.

Rec 3 diff invoices for 3 diff amts. Pd 1/2/24 yet still rec invoices for a discrepancy. Finally straightened that out. They are slow to respond, have no interest in cust serv. I've asked multiple times where is my item & rec different responses. After 6 wks 2/15 today I get a note from them that says "sad news" they can't find it. I'll be refunded in 48 hrs. About refunding same day?! I've never had such a terrible experience with an auction house, never again!

Easy transaction, fine packing, and fast shipping! Wonderful sellers!

Called multiple times after the auction, they never once answered or responded to voicemails. 2 email addresses listed sent back failure notices. They did answer a question I sent from their website message board but it was just a random generalization, nothing specific about my items. Apparently they sell via consignment so you have to wait multiple people to get off their hind ends. Don’t buy from this company, it’s not worth the stress.

don't know of any.

My item was not as described. I have called with no answer. I sent messages to what is listed on their site … all messages were returned to me. I have no other way to contact them … big rip off …. bait and switch.

Ease in total operation, from beginning to end. The way it should be.

As is often the case, shipping items won online (through Live Auctioneers) from auction houses to one's door can be a mysterious and convoluted process. I'm also not sure about Live Auctioneer's new automatic payment service, has some kinks to work out. Anyway, after several days I contacted the auction house to see when the item would ship, didn't receive a response. A few days later it arrived. All worked out, but I prefer knowing status and what to expect per shipping so I can be confident it's on the way and know when to be home to receive it. Generally a favorable experience, just need some improvements per shipping.

Great auction house to buy items.

I ordered cast iron bookends. They were not cast iron and I was very unhappy, But after I looked at them for awhile I decided they were still nice and I decided to keep them. It took over a month to receive them.