Bidder Reviews for CLEMENTS (121)
4.5 out of 5.0 Stars
50-100 of 121 Reviews
SlavenkaBrookline, MA
Mar 23, 2022

JohnVenice, FL
Nov 22, 2021
Fun, old world feel auction. These are the good old day auctions!
Nice staff, great items, a treasure hunt!

RogerAurelia, IA
Oct 16, 2021

JoseKansas City, MO
Aug 19, 2021

LisaOldwick, NJ
Aug 16, 2021

CLEMENTSAug 20, 2021
Thank you! Look forward to future transactions.

MarinaCabramatta, AU
Aug 07, 2021

CLEMENTSAug 20, 2021
Enjoy your purchase. Thank you for bidding with us.

TimothyWest Palm Beach, FL
Aug 07, 2021
Fantastic Packing Job!
I was a little concerned about shipping this 100 year old Gustav Becker clock. My wife and I started to drive from Fayetteville Georgia to Clements in Tennessee. We made it to Atlanta and said forget it. We turned back, oh the traffic. I don't know why people just can't stay home. I was biting my nails about shipping, how ever that still would be better than the traffic in Atlanta. When the clock showed up promptly at our house in Lake Park Ga. I was very pleased. I have never seen anything wrapped up so well other than an Egyption mummy. Hats off to the U. P. S. and Clements.

CLEMENTSAug 20, 2021
Great! We will pass on your good review to UPS. Always happy to hear of a satisfied customer.

DavidWoodbury, TN
Aug 07, 2021

CLEMENTSAug 20, 2021
Thank you Sir! We appreciate your business.

fabio massimo Roma, IT
Jun 04, 2021

CLEMENTSAug 20, 2021
Thank you Sir. You were always very kind and considerate as we tried to figure out the best way to ship your item. It was a pleasure

piaNashville, TN
May 14, 2021

CLEMENTSAug 20, 2021
Thank you!! We appreciate the business.

TylerFountain Valley, CA
May 08, 2021

CLEMENTSAug 20, 2021
Please let us know how we could improve your auction experience. We see that you gave us a 2 star review and would like to have any constructive criticism to better our business. I think there was some problem about the requirement in our terms that states "all Jewelry and International purchases must be completed by wire transfer." If there is something else besides not agreeing with the terms and conditions of sale please reach out at **********

ThomasSan Francisco, CA
May 08, 2021

CLEMENTSAug 20, 2021
Thank you! We appreciate your participation in our auctions.

RobertHuntsville, AL
Feb 17, 2021
Item was as described. People friendly and helpful
Went to pick up the item. They worked with me to arrange a time. Loaded the heavy carpet for me. Easy to find. Will bid again.

CLEMENTSFeb 18, 2021
Thank you. Glad to hear you had a postive experience. Looking forward to doing business in the future. We appreciate it!
ScottGlasgow, MT
Feb 17, 2021

CLEMENTSFeb 17, 2021
Thank you very much. Hope to do business again in the future.
VictoriaSan Francisco, CA
Feb 16, 2021

CLEMENTSFeb 17, 2021
We hope you enjoy your items. Thank you!
ThomasBirmingham, AL
Feb 13, 2021

CLEMENTSFeb 17, 2021
Great Bidder! Thanks again.
BillScottsboro, AL
Jan 24, 2021
They are very good to deal with.
I will buy from them again.

CLEMENTSFeb 16, 2021
Thank you! We look forward to working with you in the future.
MichelleBurlingame, CA
Dec 18, 2020
Do Not Trust Clements-They Misrepresent Their Items
This is the first time I have ever written a negative review of anyone I've done commerce with. I hope it saves you from making an expensive mistake like I made when I did business with Clements. I bought a large wall mirror that Clements advertised as having a giltwood frame (item title: "Chinese Chippendale Style Carved Giltwood Mirror by...") and their accompanying photo showed a beautiful gold finish on the frame. There no gilt/gold finish and, even worse, the wood was raw as if someone had cleaned it with some kind of chemical and stripped it (intentionally or not). Clements refused to make good and blamed me for relying on their description and photo, which turned out to be clearly misleading. In order to display the mirror, I had to pay a restorer to repair and refinish the frame and Clements rudely cut off communication with me when I asked them to help me with the cost of that. My advice: stay away from Clements; you cannot trust them.
MargaretDurango, CO
Nov 29, 2020
Wonderful customer service!
The folks at Clemente were so friendly, prompt, and helpful!

CLEMENTSDec 04, 2020
Thanks Margaret! We appreciate it. It was nice working with you. Christy Clements Beach
PhilipWashington, NC
Nov 27, 2020
no help with pick up-item broken before left auction house
no comment

CLEMENTSDec 04, 2020
We made sure to check back on these items since we hate for customers to leave our Auction House unsatisfied. After review we found that the condition you spoke of was listed in the description of the item. This was not something that happened post sale. It was plainly listed on the item when it was offered at auction for a month before you decided to place your bid on it. You can see here those these conditions here. https://www.liveauctioneers.com/item/91137811_two-white-ground-porcelain-bird-models-by-dorothy. Regarding pick up-most smaller items are shipped with our local ups store. They were hesitant to ship such a fragile item as they are very difficult to pack however they were still willing to and offered suggestions for other white glove services. I see from your bill of lading that you picked up the item yourself and that was done by appointment because of the Covid pandemic. I am sorry that you have some buyer's remorse. We believe we acted ethically and honestly in our representation of these items for Auction. Thank you.
CalvinStuart, FL
Nov 24, 2020
CelesteLookout Mountain, TN
Nov 17, 2020

CLEMENTSFeb 17, 2021
Always a pleasure. Thank you for continuing to support or business here in Chattanooga
GeliannMalibu, CA
Nov 15, 2020

CLEMENTSFeb 17, 2021
Thank you.
ChrisAtlanta, GA
Nov 15, 2020
stevenKnoxville, TN
Oct 19, 2020
Accurate Description overall happy
Overall good experience. Accurate description and overall pleasant to deal with.
CWO SteveMurphy, NC
Oct 11, 2020
Staff the believe in Customer Service
Accurate description of items, professional staff with customer service skills that are "Second to None".

CLEMENTSDec 04, 2020
Wow! thanks. We appreiate your kind words and your business.
RodgerLincoln, AL
Oct 11, 2020
DavidCheviot, NZ
Oct 10, 2020
A. G. Houston, TX
Oct 10, 2020
DeEtteDallas, TX
Jul 05, 2020
YONGQUANChino Hills, CA
Jul 04, 2020
J OteyFranklin, TN
Jul 04, 2020
CarolynKnoxville, TN
Jul 04, 2020
DavidCamden, SC
Jul 04, 2020
JanWaterloo, IA
Mar 15, 2020
Great to work with
Loved my items and they were as described. Very happy! Will keep watching for more beautiful porcelain.

FredrickGrafton, CA
Mar 15, 2020

ElizabethDania Beach, FL
Feb 18, 2020
Maggie Eatonton, GA
Jan 05, 2020
I love Clements!
It would be easier to pay with PayPal or credit cards would be easier, but it was a good experience!

Stephen MarkDawsonville, GA
Jan 05, 2020

ElizabethWilmington, NC
Jan 05, 2020
Clements-Good Auction house
Clements did a wonderful job, but the shipping price was extremely high.

JohnAllentown, PA
Jan 05, 2020
All went very quickly-thanks received in time for Xmas
Easy to work with and responsive to requests.

DebbieCarlsbad, CA
Jan 05, 2020

JonathanStamford, CT
Dec 12, 2019
ChristopherStevenson, MD
Dec 09, 2019
MaryHinsdale, IL
Apr 29, 2019
Easy To Do Business With
Accurate descriptions, very nice help on the phone, good recommendations on shippers.
WilliamReading, PA
Apr 28, 2019
Excellent rare Coca-Cola item
Clements was very helpful. I won the Leaded Glass Coca-Cola bottle. They found someone to transport it from Hixson, TN to Reading, PA. I am very pleased!
AnnetteNew York, NY
Apr 21, 2019
TOP


