Bidder Reviews for Capsule Auctions (186)

Everything was as described and the item was delivered safely and within a relatively quick time frame.

Very smooth first time experience with Capsule. Accommodating and responsive as I was allowed to come see the sofa before it went live. They have a nice curation and easy pickup process. Would recommend

Great outdoor table and console. Easy pick up process/very helpful with heavy tables. Very friendly. Very accurate description. AAA seller.

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Other than a little confusion regarding whether to pay her, on site, or directly, and also some confusion regarding shipping with liveauctioneers or with a local NYC shipper suggested by Capsule, this was a wonderful experience, and still very good! Once I got all of that figured out, Capsule was terrific and pleasant, and Rick and Lisa at the suggested shipper were AONDERFUL to work with. They also boxed and shipped my 4 lots like the pros they are. Could not have been happier! THANKS ALL for your kind help and attention!!!

I requested additional photos and they actually provided more than I had asked for very helpful.

Purchasing from Capsule Auction House was a good experience.

Picked up my item in person but Capsule was very easy to deal with! They were helpful as well, and offered up shipping help. In person pick up was very simple.

Great merchandise just takes a long time to receive it.

The best people to work with in the auction business. A +

A valuable historical ancient item arrived shuttered in pieces, basically destroyed. The recommended packing/shipping company is absolutely terrible and should no be trusted with anything worth more than a dollar. Whether this is an item handling, packing, or shipper vetting issue, it is a huge disappointment and a disgrace. An over 4000 year old item destroyed by unprofessional, poor quality handling.

The candlesticks are stunning! And as described. Easy to deal with Capsule!

Everything went as it should. The clock has found a home on our mantel and has made friends with all the other old things in our living room.

EASY BIDDING & GOOD QUALITY AUCTION ITEMS. GREAT FINDS POSSIBLE AT LOW PRICES!

The items I bid on and won were described accurately, with a good condition report that was reliable. Very happy with my purchase. Pick-up was easier than I had expected in NYC, and a very helpful staff. Will look to shop with them again. Thanks!

This has been my smoothiest transactions with online auctions. The item was exactly as described. Shipping was done efficiently and arrived quickly. Capsule auctions responded to all my questions and was very helpfull. Thanks!

Everything was perfect!

I had some personal complications that prevented my scheduled pickup. The folks who answered my call were simply amazing. The were kind and understanding, and I can report that was not a one off situation. Due to personal circumstances, my sister was looped into picking up my winning piece. And she too reported that the folks at capsule were helpful and courteous as well. Not something you expected out of a Manhattan auction house. I would highly recommend purchasing from this team and will be keeping an eye on upcoming events. Would much rather support those who treat others well. The transaction was seamless as you would expect these days. But it’s the customer service that will bring you back!

Exceptional all around. Thank you!

Very happy with the whole process and great to add another piece to my Mark Hopkins collection.

Great communication and snazzy website for payment

Very satisfied with item and process. I wold recommend this auction house.

Capsule Auctions are great professionals and a highly recommendable auction house.