Bidder Reviews for Freeman's | Hindman (158)
4.5 out of 5.0 Stars
50-100 of 158 Reviews
ZhuangMississauga, CA
Jul 21, 2022

Freeman'sJul 25, 2022
Thank you for the review!

Miranda Naperville, IL
Jul 14, 2022
Recommend!
Freeman’s was very responsive when I wrote in with a question. They provided many additional photos, which was greatly appreciated. No complaints!

Freeman'sJul 25, 2022
Thank you for the kind review! We are so pleased you are happy with your experience, and we look forward to helping you again in the future!

DonaldRiverside, CT
Jun 28, 2022

Freeman'sJun 29, 2022
Thank you for taking the time to write a review! We are so glad you had a good experience with our auction house!

StephenKimberton, PA
Jun 09, 2022
Freemans is a fine and highly reputable auction house.
Freemans is a fine and highly reputable auction house.

Freeman'sJun 17, 2022
Thank you! We appreciate you taking the time to leave a review!

AlejandroNew York, NY
Jun 01, 2022
Pleasant and efficient process
Everything worked out as it should. Would definitely do buy from Freeman's again.

Freeman'sJun 06, 2022
Thank you for taking the time to write such a kind review!

BennettBlairstown, NJ
May 24, 2022

Freeman'sJun 06, 2022
Thank you!

James Mussallem Treasures LLCJacksonville, FL
Mar 14, 2022

Freeman'sJun 06, 2022
Thank you!

SuzieMalden Bridge, NY
Mar 10, 2022

Freeman'sJun 06, 2022
Thank you!

ChuckSurrey, CA
Jan 01, 2022
Item misdescribed purposely
I purchased a very expensive Pauta Saila Inuit Bear Sculpture for over $10, 000 USD when I received it even though described as 10” in height the item was below 9” in height. Purposefully misrepresented by auction house. The auction house would not take payment by credit card because it was my first purchase from them so I they made me go through PayPal costing me an additional $400 on fees and exchange of funds from Canadian dollars to Canadian dollars. Lastly they insisted on charging me taxes even though item being shipped out of country said it was law but shortly there after I did the same with another auction house in Pennsylvania and was charged no tax because shipping to Canada. I will not be dealing with Freeman’s Auction House ever again how do you buy from them is they misdescribe what they are selling you.

Freeman'sJan 06, 2022
We are sorry to hear you weren't pleased with your experience. We have been looking into your concerns. Please expect to hear from one of our specialists regarding the size of your piece. Regarding the payment and tax issues: We do not have a policy that prohibits first time buyers from using credit cards, though our fraud protection will sometimes filter international cards. You were sent the PayPal credit card link, which should not have charged you any additional fees as those are absorbed by Freeman's automatically. The sales tax issue is a complex one, but without delving into the intricacies in this forum, sales tax was legally required, and you were advised of this in item 15 of our terms and conditions. We pride ourselves on our client services, and we hope that this has brought some light to the issue for you. Our client services team is highly responsive and will answer any additional questions you may have. Please feel free to reach out to them at **********.

James Mechanicsburg, PA
Dec 02, 2021

Freeman'sDec 02, 2021
We're glad you had a great experience!

CarolineElkins Park, PA
Nov 17, 2021

Freeman'sNov 19, 2021
It's so nice to see five-star reviews. Thank you!

RogerSaint Petersburg, FL
Oct 06, 2021

Freeman'sOct 07, 2021
Thank you!

PeterNiles, OH
Aug 31, 2021
Nice people to deal with
Very satisfying to deal with

Freeman'sAug 31, 2021
That's so nice to hear! We pride ourselves on our client services. Thank you.

LisaOldwick, NJ
Aug 16, 2021

Freeman'sAug 19, 2021
Thank you!

RobertBronxville, NY
Aug 04, 2021

Freeman'sAug 10, 2021
Thank you!

LindaBonner, AU
Jul 26, 2021
Amazing Auction House
Great piece and exceptional service.... thank you.

Freeman'sJul 28, 2021
You are most welcome. Thank you for the lovely review.

SCOTTCascade, CO
Jul 20, 2021
Excellent service
Staff very helpful with my queries Thank you so much Scott

Freeman'sJul 22, 2021
We're so glad we were able to help! Thank you for your review.

DavidBlack Mountain, NC
Jun 29, 2021

Freeman'sJul 06, 2021
Thank you!

MichaelHouston, TX
Jun 10, 2021

Freeman'sJun 14, 2021
Thank you!

JeanBlotzheim, FR
Jun 02, 2021
Shipping
Freemann's does its job very well, but the pleasure stops when it comes to shipping the objects. Freemann's does not ship itself, and thus the buyer has to organize the transport. After contacting all recommended shipping companies for a quote, the cheapest quote was 1'100 USD (for a value of 900 USD). It took 7 (seven!) months until I finally received the auctioned items.

Freeman'sJun 03, 2021
Dear client, many thanks for sharing your concerns. We have passed on your complaint to the shipper. Please let us know if you have other questions or concerns.

CynthiaFennville, MI
May 18, 2021
Great experience!
Accurate description, quick and easy payment options, with excellent shipping recommendations. The shipper was excellent!

Freeman'sMay 19, 2021
Thank you! We're glad you had a great experience.

LynDallas, TX
May 18, 2021

Freeman'sMay 19, 2021
Thank you!

MichaelRehoboth Beach, DE
Apr 22, 2021
Perfect!
Excellent service. Very responsive and customer friendly. Real pleasure to work with. Looking forward to future auctions

Freeman'sApr 26, 2021
Thank you! We're so glad you had a great experience with us.

SergioNapoli, IT
Apr 18, 2021

Freeman'sApr 19, 2021
Thank you!

HaroldPotomac, MD
Apr 13, 2021

Freeman'sApr 14, 2021
Thank you for your review!

RalphChampaign, IL
Mar 29, 2021

Freeman'sMar 30, 2021
Thank you for your rating!

ElizabethGolden Oak, FL
Mar 28, 2021
Id definitely buy from these guys again
Necklace was great. Needed a chain for a pendant and its perfect.

Freeman'sMar 29, 2021
We're so happy you're pleased with your necklace! It's great to hear from happy bidders.

WilliamManassas, VA
Mar 19, 2021

Freeman'sMar 22, 2021
Thank you!

caryAtlanta, GA
Mar 19, 2021
What a great experience!
Really was happy with what I won. Many things I desired but didn't win. So much quality items. Megan really went out of her way to see I was able to collect my items..... I owe her a flower! Looking forward to seeing what you have next in your next sale. Cheers

Freeman'sMar 22, 2021
We're so glad! Keep an eye on our upcoming auctions page. If you don't use the feature already, our website has the option to "remind me" when a sale is viewable online.

JonNew York, NY
Mar 18, 2021

Freeman'sMar 22, 2021
We care about our clients, and we'd love to know what we could have done better. Please feel free to reach out to us: **********

BradWinter Haven, FL
Mar 18, 2021

Freeman'sMar 22, 2021
Thank you!

BruceShawnee, KS
Mar 18, 2021
Great Auction House and great people behind it.
I have rarely had this much help or willingness to help. Thank you again.

Freeman'sMar 22, 2021
We care greatly about our clients, and we're so glad it showed!

JohnDedham, MA
Mar 11, 2021

Freeman'sMar 12, 2021
Thank you for your review!
![[Literature] Williams, Tennessee, Group of 2 Signed](https://p1.liveauctioneers.com/65/192593/97105487_1_x.jpg?height=94&quality=70&version=1)
PeterSouthern Pines, NC
Mar 11, 2021

Freeman'sMar 12, 2021
Thank you!
![[Golf], Group of 2 Titles on Golf](https://p1.liveauctioneers.com/65/192593/97105424_1_x.jpg?height=94&quality=70&version=1)
LisaFairton, NJ
Mar 11, 2021

Freeman'sMar 12, 2021
Thank you!
![[Literature] [Benchley, Robert] Poe, Edgar Allen, The](https://p1.liveauctioneers.com/65/192593/97105438_1_x.jpg?height=94&quality=70&version=1)
WoolfolkFrankfort, KY
Feb 20, 2021

Freeman'sFeb 22, 2021
Thank you for your review!
![[Photography] Welpott, Jack (American, 1923-2007),](https://p1.liveauctioneers.com/65/183756/92408732_1_x.jpg?height=94&quality=70&version=1)
EugenRödermark, DE
Feb 16, 2021
I had a very good experience and the communication is very fast und the people very frendly! Thanks!
All was perfect, thanks!

Freeman'sFeb 18, 2021
We're glad you had such an excellent experience!

sunNorth York, CA
Feb 16, 2021

Freeman'sFeb 18, 2021
Thank you!

OnikNew York, NY
Dec 24, 2020

Freeman'sJan 07, 2021
Thank you!

JoelAlexandria, VA
Dec 22, 2020

Freeman'sJan 07, 2021
Thank you for your rating!

KellyGlyndon, MD
Dec 22, 2020
![[Literature] Bronte, The Sisters, The Shakespeare Head](https://p1.liveauctioneers.com/65/183756/92408644_1_x.jpg?height=94&quality=70&version=1)
ClaudioEdlibach, CH
Dec 11, 2020

Freeman'sDec 14, 2020
Thanks for rating us!

DavidBeaverton, OR
Dec 07, 2020
Wonderful auction house, questionable preferred shipper.
I recently purchased three antique books that are all around 150-200 years old in a lot from a Freeman's auction. Everything went over exceptionally well, until the shipping portion of the interaction, where I used their recommended UPS branch. Well, it turns out that this particular branch is a DBA branch and seemed to be understaffed and inexperienced shipping fragile items... After charging me nearly $100 to ship three books using UPS ground and having the package get forgotten to be picked up, then lost/delayed multiple times, my shipment arrived with all three of these very fragile books thrown in a single plastic back inside of an oversized with zero packing paper or peanuts and the had been crushed/dropped on every corner. The books were damaged in the process. It's unfortunate. These texts are very difficult to find. The UPS branch, to their credit, was responsive in refunding my money for shipping, but the whole process has made me uncomfortable buying from auctions like this where the items are released to an unknown third party at the recommendation of the seller. I decided not to pursue any of it further, as the items are quite rare and replacement would be nearly impossible. Anyway, nothing to say against Freeman's other than that I wished I had asked for alternatives to their preferred shipper as I am almost positive that they recommended two options. Overall, not a world-ending deal on a lot as small as mine (~ $300), but I figured I'd give a heads up to others and poke the auction house to revise their list of recommended logistics vendors.

Freeman'sDec 11, 2020
Dear client, many thanks for sharing your concerns. We have passed on your complaint to the shipper. Please let us know if you have other questions or concerns.
![[Decorative Arts], Group of 3 Books on Penmanship](https://p1.liveauctioneers.com/65/183756/92408628_1_x.jpg?height=94&quality=70&version=1)
AndrewSavannah, GA
Dec 05, 2020

Freeman'sDec 07, 2020
Thank you for your review!

BennettBlairstown, NJ
Dec 04, 2020
this entire process was pleasant and effortless
Put simply there are places that you like to do business and those you don't. This is the place I feel completely comfortable dealing with.

Freeman'sDec 07, 2020
Thank you! As America's oldest auction house, our reputation for integrity is our pride.

JustinPhiladelphia, PA
Dec 03, 2020
![[Architecture] Tipping, H. Avray, et al., Group of 7](https://p1.liveauctioneers.com/65/183756/92408572_1_x.jpg?height=94&quality=70&version=1)
Dec 03, 2020
![[New Jersey], Manuscript Book](https://p1.liveauctioneers.com/65/183756/92408701_1_x.jpg?height=94&quality=70&version=1)
CharlesWalpole, MA
Dec 02, 2020

Freeman'sDec 02, 2020
Thank you for your five-star review!

DonneNorfolk, VA
Dec 01, 2020
Fantastic folks
Fantastic auction house that you can trust.

Freeman'sDec 02, 2020
Thank you! We're proud of our long history of integrity.

TOP
