Bidder Reviews for AWS Auctioneers (546)

I am very frustrated. I never received my items and the post office has tried to locate item. The postmaster told me they can not locate items and issued a claim number and provided his name and number for the sender to open a claim. The auction house just keeps sending me a screenshot that says it’s at the post office. The postmaster said they had to call and use the claim number I provided and yet the refuse to follow up. As the recipient I am not able to do so. I have spent days and hours dealing with this and they seem stuck in default trying to loop me back to what they see when they click the the normal tracking. I have told them they have to actually contact the post office and use the claim number provided in order to get assistance and see that the post office has investigated and deemed the package lost! I have done the hard part, they just need the sender to process for the insurance claim, and then the auction house is responsible for refunding me! If this is the level of customer service they offer then I highly suggest not purchasing through them. This is absurd.

AWS Auctioneers was a great experience. easy and smooth.:)

Happy to do business with such a professional group

This is the first time that I had bid with this auction I'm use to going in person. I won the bid and was very pleased with my win. I love it it's beautiful. They were very good with taking care of the charging my card to the shipping. I will be bidding with them in the future

I won the bid on this cuff yes I went a little higher than I should have lol but it's beautiful. I'm very pleased with it. It's really to big for me but no problem it will make a beautiful Christmas gift.

My wife went nuts over this bracelet. Thanks for making it easy to put a smile on her face.

I love the items I won and they would have been a steal had it not been for all the fees. 18 % buyer's fee + $25 shipping (plus regular tax) equalled $80 in extra fees. When your items only cost $160, that just feels wrong. Items are in great condition and arrived as pictured.

Good experience working with this company

AWS nice to work with!

All around great service. Would recommend.

All around great service. Would recommend.

Chain broken

Items received were exactly as shown on the auction listing. Good customer experience.

Picture was described exactly as item received. Shipping was fast.

Great auction

AWS has truly been amazing to work with. They were quick on delivering my invoice, and handle my shipping, my items arrived exactly as described and photographed, all the way around a 5 ***** star experience. I will definitely buy again through them, on items that I love, enjoy or collect. Thank You AWS FOR A WONDERFUL EXPERIENCE. GOD BLESS YOU AND ALL OF YOUR STAFF, VICKIE GARRETT

I will purchase with them again.

Happy buyer. I did have to resize the men's ring, but I knew that when I bid on it.

TWO THUMBS UP!!!

great to do business great customer service

This is my fourth time purchasing with this amazing auction house. Items are always in amazing condition and described accurately. They have one of the quickest turn around times and processing is seamless. Highly recommend these professionals.

Love the bracelet! Nice workmanship.

Easy to work with AWS!

Some items in this purchase were a gift. The receiver was so impressed as was I!! Exactly as pictured and described if not better. Always love doing business with AWS

This is literally my dream ring and it arrived exactly as described. Great customer service and shipping. Look forward to purchasing more.

Item exactly as presented. Quick response to question and quick shipping. Great company to deal with.