Tibetan Buddhist Handmade Crafts

Welcome to the HIMALAYAN MART P.LTD. Please first read, agree with and accept all of the terms and conditions. By registering as a customer with HIMALAYAN MART P.LTD, you are accepting the terms and conditions outlined below. HIMALAYAN MART P.LTD may at its absolute discretion amend the terms and conditions from time to time by posting the amended terms and conditions on the website and such will be effective as at that date. The terms and conditions outlined here may be amended from time to time without notice to you and will apply to orders placed effective as at the date of amendment. Shipping Information We have all the listed products in stock, so we will ship out the product on same day or within 2-3 days after payment confirmation. Generally International customers will receive their product from 7-10 days, customer’s wish. We do not guarantee delivery time on international shipments due to differences in customers’ customs clearance time in individual countries, which may affect how quickly your product get inspected. Please note that buyers are responsible for all customs duty/fees, brokerage fees, other duties and taxes for importation into your country. These additional fees may be collected at the time of delivery. We will not refund shipping charges for refused shipments. The shipping cost does not include any import taxes and buyers are responsible for customs duties. sometimes it may take longer. We will provide tracking number of concerned logistic company if and when available. Product information Effort is made to display accurately the colours of products that appear on the auction. However, as the actual colours you see will depend on your monitor, there is no guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. All sizes and measurements stated are approximate sizes and measurements and every effort is made to ensure accuracy. All reasonable care is taken to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. About Service Guarantee: If you have received an incorrect, defective, damaged or items not as described, please contact us for partial/ full refund or replacement on our cost. We are happy to help you with refund or exchange within 7 days of product receipt provided all original packaging. Return and Refund Policy: If the product received by customer is not as described or is of low quality, they can share the proof with our support and can return it within 7 days of receiving and get full refund or customer can keep the product and get partial refund. If the product doesn’t get delivered Maximum within eight weeks, customer is entitled to full refund. However, the buyer should make sure that the items returned are in their original conditions. If the items are damaged or lost when they are returned, the buyers will be responsible for such damage or loss and will not give the buyer a full refund. The buyer should try to file claim with the logistic company to recover the cost of damage or loss. The buyer will be responsible for the shipping fees to return the items.

We have huge selection of beautifully designed handcrafted products, for ritual purpose, for decoration, showpiece and for personal and corporate gift articles. Different countries have different customs policy, in general we will try to declare lowest possible prices and show it as "AS GIFT". Please let us know If your country has some special set of customs rule, before we ship the product out. We can help you out with custom clearance if needed by providing commercial invoice. If you refuse to accept the package due to high customs tax, we cannot refund you. so please check your country's policy before placing the order. Thanks for your help.