All property offered and sold through US Serena Auction Group ( the ?Auctioneer?)shall be offered and sold on the terms and conditions set forth below. By bidding at the auction, whether present in person or by agent, by written bid, telephone, internet or other means, the buyer agrees to be bound by these terms and conditions.
All statements made by the auctioneer, be it in writing, digitally or orally, are not to be relied on as statements of fact. They are only an opinion, given to the best of our knowledge and are for guidance only. The buyer is due to verify the condition of the goods by personal inspection. On request every opportunity will be provided to conduct additional expertise as long as the goods are not damaged. As a result, after the adjudication no complaint will be accepted.
Many lots are of an age or nature which preclude their being in pristine condition. Some catalogue descriptions may make reference to damage and or restoration, however, omission of such a reference does not imply a lot is free from defects nor does any reference to a particular defect imply the absence of others. Purchasers should, therefore, satisfy themselves by physical inspection of lots, before bidding, as to the origin, authenticity, quality, age, weight, size and general description - as lots are sold in their actual state with all faults, imperfections or errors of description.
Customers and buyers must take into account possible visual deviations with the photos displayed on screens, printed matter and other media. We strive to convey as realistic a picture as possible. Nevertheless, deviations arise due to differences in contrast, brightness, saturation and type of screen or degree of brightness, light and ambient colors. Colors and color description have to do with individual perception and no rights can be derived from this. Lens distortion is also possible. Return shipments for color deviations and lens distortion cannot therefore be accepted.
After adjudication the buyer is responsible for his/her purchases. The auctioneer will guard and store the items(s) to the best of his ability but can not be held liable for any damage occurred after adjudication. During the auction goods can not be collected.
Any dispute occurring during the auction can only be resolved by the acting bailiff/notary. His or her decision is definite and irrevocable. He may decide to recall any lot, cancel any adjudication, during or even after the sale, for whichever reason. His word is final.
Every buyer is supposed to know and comply with the import regulations of his or her country of destination. The auction house can not be held responsible for any problems arising with the export of certain goods, be they legal or illegal in any country.
In making a bid, purchasers acknowledge their attention has been drawn to theses conditions of sale and that they are satisfied as to the description and condition of lots. By taking part in our sales any person agrees to these condition, be it directly through us or through one of our partners which allow bidders to bid with us.
Every participant to our sales is supposed to be aware of and comply with these conditions.