A Land Rich With Gems - Persian Artifacts

1. Contract Basis By placing a bid, the Buyer confirms they have read and accepted these Terms and Conditions. These Terms override any others proposed by the Buyer or implied by custom or trade practice. ________________________________________ 2. Personal Information Zagros Artifacts handles personal data in accordance with its Privacy Policy and all applicable Canadian privacy laws. ________________________________________ 3. Auction Conduct Zagros Artifacts reserves full discretion over all auction matters, including accepting bids, withdrawing lots, and removing bidders. Decisions of the auctioneer are final. ________________________________________ 4. Descriptions and Images All dimensions, weights, and colours are approximate. Actual colours may vary from images due to display differences. ________________________________________ 5. Estimates Price estimates on LiveAuctioneers are for guidance only. Buyers must determine their own valuation before bidding. ________________________________________ 6. Buyer?s Premium A 20% buyer?s premium is added to the hammer price of each lot. This premium supports scientific verification, authentication, cultural-property compliance checks, restoration, conservation, transparency, and ethical operation. ________________________________________ 7. Payment Invoices are processed by Zagros Artifacts and paid by VISA, Mastercard, or American Express. Payment is due within 7 business days of the receipt of invoice by email. Late payment may result in cancellation and suspension of bidding privileges. ________________________________________ 8. Returns Zagros Artifacts strives for buyer satisfaction but requires timely notice: Major description error: Within 2 business days of delivery. Authenticity dispute: Within 10 business days with expert report/analysis where required. If verified, a full refund including buyer?s premium and shipping is issued once the item is returned in original condition. Other reasons: Written notice within 20 business days may qualify for credit toward a future purchase. After 30 days: No returns or credits. ________________________________________ 9. Shipping (INCOTERMS? 2020 ? FCA Seller?s Premises, Ottawa, Canada) Unless otherwise agreed in writing, all shipments are made under the Incoterm: FCA ? Free Carrier (Seller?s Premises), Ottawa, Canada Meaning: Zagros Artifacts packages the goods and hands them over to the carrier. Export clearance is the Seller?s responsibility. Once the carrier takes possession, risk transfers to the Buyer. Import clearance, duties, taxes, and customs compliance are the Buyer?s responsibility. Shipping Details Invoices include hammer price, buyer?s premium, taxes (if applicable), shipping charges, and insurance (if purchased). All packages include tracking. Insurance: Transit insurance is available and optional. Uninsured shipments travel entirely at Buyer?s risk after carrier possession. International buyers: Responsible for import duties, VAT/GST, brokerage fees, and any country-specific cultural property controls. Customs values: Declared value equals the purchase price; values will not be altered. Allow up to 21 business days after payment for dispatch. Transit Liability Under FCA, Zagros Artifacts is not responsible for loss or damage after the carrier has taken possession. Claims must be filed with the carrier or insurance provider. ________________________________________ 10. Export, Import, and Cultural Property Compliance Zagros Artifacts complies with Canadian export laws, including the Cultural Property Export and Import Act and any applicable SEMA sanctions. Seller Responsibilities (FCA-Compatible) After full payment, Zagros Artifacts will provide where applicable: Provenance and ownership records. Canadian export declaration or Cultural Property Export Permit. If a permit cannot be issued, the sale is cancelled and fully refunded. Any additional documents to support lawful import. Limitations Zagros Artifacts cannot guarantee acceptance by foreign customs and is not liable for: Delays, refusals, or seizures by authorities. Buyer?s failure to obtain required import licences. Costs or losses after the shipment leaves Canada under FCA. Buyer Responsibilities Before bidding, Buyers must ensure import of the Lot is lawful in their country and must obtain any required import licences or permits. Jurisdiction Examples United States: CPIA; U.S. Customs 19 CFR Part 12. United Kingdom: Dealing in Cultural Objects Act 2003; Arts Council export regulations. European Union: Regulation (EU) 2019/880 on import of cultural goods. ________________________________________ 11. Import Issues and Buyer Risk (INCOTERMS?-Aligned) Under FCA, title transfers after payment, but risk transfers to the Buyer once the carrier takes possession. If a Lot is delayed, refused, seized, or returned due to import non-compliance: No Refund: The sale remains final; no refund is owed. Returned Items: Buyer must collect or arrange re-export within 30 days. Resale: After 30 days, Zagros Artifacts may resell the item and deduct costs (shipping, storage, legal fees), refunding any remainder. ________________________________________ 12. Governing Law and Jurisdiction Ontario law and the federal laws of Canada apply. Disputes are resolved in Ottawa unless otherwise agreed. Zagros Artifacts may pursue enforcement in the Buyer?s jurisdiction. ________________________________________ 13. Arbitration and Dispute Resolution Disputes not resolved through negotiation within 30 days will be settled by binding arbitration under the Arbitration Act, 1991 (Ontario), in Ottawa, in English, before a single arbitrator. Zagros Artifacts may seek urgent court relief to protect its rights or property.

Zagros Artifacts (“we,?? “us,?? “our??) is committed to protecting the privacy, security, and dignity of every bidder and buyer who uses our services. This Privacy Policy explains how we collect, use, store, and safeguard your personal information when you register, bid, or participate in our auctions online. We believe in respecting your rights and handling your information with the highest standards of confidentiality. We never sell, trade, rent, or give away your personal information to any third party, unless legally required to do so or unless you explicitly authorize it. ________________________________________ 1. Information We Collect We collect only the information that is necessary to provide safe, secure, and compliant auction services. 1.1 Personal Information When you register or place a bid, we may collect: • Name • Billing and shipping address • Payment verification information (e.g., last 4 digits of a card, billing confirmation) • Any information you voluntarily provide to us during customer service interactions We do not store full credit card numbers on our servers. 1.2 Technical Information When you use our website, we may automatically collect: • IP address • Browser type and device information • Session activity (e.g., pages viewed, bid actions) This information helps ensure security, fraud prevention, and platform functionality. ________________________________________ 2. How We Use Your Information We use personal information solely for legitimate business purposes, including: • Registering you as a bidder • Verifying your identity and eligibility • Processing bids, payments, and invoices • Shipping • Communicating auction updates, results, and required notices through LiveAuctioneers • Preventing fraud and ensuring platform security • Complying with legal, regulatory, and taxation obligations We do not use your information for unrelated marketing without your explicit consent. ________________________________________ 3. Sharing of Information We are firmly committed to your privacy. Your information is never shared, sold, rented, or disclosed to any third party except under the following conditions: 3.1 Legal Requirements We may disclose information if required to: • Comply with a subpoena, court order, or lawful request • Respond to governmental or law enforcement inquiries • Meet obligations under cultural property, export control, or customs legislation • Enforce our Terms & Conditions or protect our rights We will only share what is legally necessary, and we will notify you if the law permits such notification. 3.2 Service Providers (Minimal Use) We may share limited information with trusted service providers strictly for: • Secure payment processing • Shipping and logistics • Auction platform operation These providers are bound by strict confidentiality agreements and may not use your data for any other purpose. We never provide lists of bidders or buyers to any company or external party. ________________________________________ 4. Data Storage and Security We maintain robust physical, administrative, and technical safeguards to protect your information, including: • Encrypted data transmission (SSL/TLS) • Secure payment gateways • Restricted access to personal data We retain your information only as long as necessary to provide services, satisfy legal obligations, and maintain accurate auction records. Your information will be deleted after one year. ________________________________________ 5. Your Rights As a user of our services, you have the right to: • Access the personal information we hold about you • Request correction of inaccurate or incomplete data • Request deletion of your information where legally permissible • Withdraw consent for optional communications • Request a copy of your stored information • Ask how your data is used and stored We will respond to all such requests promptly and respectfully. ________________________________________ 6. Data Transfers If you participate from outside Canada, your data may be processed on servers located in Canada or the United States strictly for platform functionality. All cross-border data handling follows applicable privacy laws. ________________________________________ 7. Third-Party Platforms If you bid through a partner platform (e.g., LiveAuctioneers), their separate privacy policies apply in addition to ours. We do not control third-party data practices, but we only partner with reputable, compliant platforms. ________________________________________ 9. Updates to This Policy We may update this Privacy Policy from time to time to reflect legal requirements or improvements to our practices. Any changes will be posted on our website with an updated effective date. Continued use of the platform constitutes acceptance of the revised policy.