Bidder Reviews for Freeman's | Hindman (1,524)

The lots are very good, a trustworthy auction house, I will always follow, very happy to recei1Z8A16V ********** 0ve the lots today!

I find this auction company reliable and professional and trustworthy

First: they had to run the auction twice due to computer problems (it cost me $200 more to win the item a second time!). Second. shipping charges were four times more than they should have been. Third: they lost my dealer's FFL (took an additional ten days for shipping). On the good side: Amy was helpful with the lost FFL, packaging was quite good, and the item finally arrived unharmed. Shipping charges were enough to discourage me from bidding with Hindman again.

Smooth transaction-they were a pleasure to deal with. Thank you!

Their service is great but the shipping company UPS2579 is worst shipper ever I met. The packing was very poorly packed and my vase came with all cracks. I am very shocked and how they pack this valuable things just very light box with very small bubble wraps. The cost of packing was 165 $I paid but the work was really bad and result was terrable.

I bought these two bracelets sight unseen from Freeman's Hindman's Chicago office. They were exactly as described and we were pleased with the bracelets. Arranging shipping was confusing, but didn't affect the outcome of our purchase. Thanks!

Received damaged item. Took forever to get refund. Poor customer service.

Regarding the clock and the missing foot that I purchased from Hindman Auctions. As my e-mail to Hindman Auctions and telephone calls to Mrs. Diaz and Mrs. Klawonn reference, the clock I purchased is missing a foot. And I believe that the listing and photographs for the listing were misleading or poorly chosen at best. Although there is a picture of the clock from the right, missing the foot, and no pictures of the left or rear of the clock showing the foot missing, and with the stability of the clock being compromised, whoever took the pictures had to prop up the clock from the middle rear for the pictures. Therefore, I believe that whoever listed this clock at Hindman's may have intentionally misled the bidders and subsequently the buyer, or at the very least made a obvious error in not stating or showing the missing foot and small piece of wood attaching the foot to the underside of the clock. I am going to assume that if the one side picture in the listing, and specifically the right side of the clock, was to show that the foot was missing, as Mrs. Klawonn suggest, then a picture of the left side or the rear of the clock would of been posted on the listing to show that a foot belongs on the rear corners. Without these accurate pictures of the clock, I just assumed the feet must of been in the middle rear portion of the clock. And in addition, in speaking to the packer/shipper it was obvious to them the clock was missing the foot. And with the missing foot being so obvious, as well as in the antique collecting world, condition is everything, the clock missing the foot and the small piece of wood holding it in is a serious condition issue. And it should of been shown or mentioned in the listing. But besides that, it's a disappointment that I would receive the clock without the foot when the listing only states "Movement appears complete and operational but needs service as hammers miss bells. Likely later painted and re-gilded." Part of an email I sent

Very good auctioneers to work with.

This was a very simple and flawless auction transaction. Communication was quick and complete. Shipping was exceptionally fast and reasonably priced. My pistol cleaned up in minutes and appears to have hardly been fired. Very pleased.

A very polished and professional service on all fronts. Helpful and reassuring on the phone, prompt shipping. I would happily buy from them again.

Excellent and I am so thrilled to possess such a treasure!!!

I asked for measurements and condition report. Condition report came back with no issues. But there was a repair on the front. And the height was 75 , but it 10 inches shorter. That was way off!!

3 weeks later, have not received my lots, and don’t expect them arriving anytime soon. Never again w/these guys.

I won an auction for a vintage shotgun from Hindman. Neither the photos nor the description revealed that the shotgun had significant rust. I will not be trusting Hindman again.

Hindman had such great quality images. Great on communication. They just seriously need better shipping options. I was given 3 options ranging on $200 to $425 shipping cost on 3 small items. I reluctantly went with the $200 option and items arrived in a monster huge box. Just a total frustration on these options and the waist of money on shipping that I would have paid 75 % less with other shipping organizations with other auction houses!

The length of time between winning/bidding and actually receiving your lot is ridiculous. A really terrible process. I can’t see myself bidding with them again.

GREAT EXPERIENCE

A + + + Excellence. Very nice Carbine, described accurately, packaged very well. Easy transaction and very happy with my winnings!

I have made multiple purchases from Hindman. I have had items shipped to me and have picked up items myself in Chicago. They are always professional, thorough and easy to work with.

Bid with Cowans for years, transition was easy!.

Hindman's has been a fixture in the Midwest (and elsewhere) for many years. They offer a stunning range of merchandise that cannot be found anywhere else in the area. Their staff are great to deal with and their reputation speaks for itself.