Bidder Reviews for Dutch Auction Sales (68)

4.2 out of 5.0 Stars

5 Star

56% (38)

4 Star

7% (5)

3 Star

15% (10)

2 Star

7% (5)

1 Star

15% (10)

1-50 of 68 Reviews

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Highest Rated

Pauline

New York, New York

May 06, 2021

ExcellentVery, very good

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Miriam Haskell, Trifari & Costume Jewelry

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celestino

Laredo, Texas

May 02, 2021

Vintage Black Beaded Necklace and Watch Pin

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Steven

Midland, Texas

Apr 30, 2021

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Nancy

Chico, California

Apr 30, 2021

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Sam

Houston, Texas

Apr 30, 2021

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David

Rehoboth Beach, Delaware

Apr 06, 2021

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Joseph

North Holyywood, California

Mar 31, 2021

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Bobby

Los Angeles, California

Mar 24, 2021

Rare Antique Large Room Size Senneh Persian Rug.

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Steven

Miami Beach, Florida

Mar 18, 2021

They were attentive, helpful, and friendlyVery satisfied with their operations

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Art Deco Blue Glass and Metal Floor Lamp

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Mary

Greenville Junction, Maine

Mar 18, 2021

Awesome experienceGreat folks to deal with-very accommodating

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Collection of 5 Vintage Animal Head Tobacco Jars

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Kevin

Smithtown, NY

Mar 07, 2021

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Dutch Auction SalesMar 07, 2021

Kevin, Thank you for the 5 stars! We really appreciate when customers take the time to provide a review. Hope to see your name as a bidder in our upcoming auction. Kind regards, Dutch Auctions Sales

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Ningbo Zhejiang, China

Feb 26, 2021

ok thanksok thanks

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Fabio

Barto, Pennsylvania

Dec 23, 2020

Exception Quality Exception ServiceFor the past 30 years I've been Collecting Art and Antiques my experience has taken me to Auctions from New York to Paris and 5 Continents.. I've attended 1000's of Auctions. I've Attended Dutch Sales Auction hundreds of times and I can tell you that I have found Exceptional merchandise, the staff is terrific. Rhonda Superb as well as John, Integrity and Quality there mission alway hits the Mark, professional and friendly there alway something for everyone the prices are very reasonable, I highly Recommend This Auction House is one of Best, My favorite Spot, I hate too give up such a honey hole but Auctions Should know that I truly regard Dutch Auctions Sales one of the best! So I surround to the public my best kept Secret. Visit Dutch Sales and tell them Fabio sent you! Join The Dutch Family, You will leave happy everytime,, I do!!

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Marilyn

Santa Fe, New Mexico

Nov 21, 2020

Pair of Bronze Door Handles Attributed to Pepe Mendoza

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James

Sandy Springs, Georgia

Oct 23, 2020

Items need more detail condition reportWas somewhat disappointed in the condition report. 2 screws missing on the top hinge of one door. Seven pieces of mahogany veneer inch in size missing in various locations and normal wear and tear a bit extra on two legs that had deep scratches or gauges. If I had known would have bid at least 20 to 25 % less. The desk still nice looking and fits what I needed after my hip replacement. The people were nice on the phone. JIM

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Leather Top Carlton House Desk by Maitland Smith

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Patrick

Los Angeles, California

Jul 28, 2020

Unique and hard to find items to bid on.I was able to obtain an authentic and unique style of an antique dry sink that is impossible to find in my area. I live in Los Angeles, CA and when a shipper came into the gallery that was going to Los Angeles Dutch Auctions notified me and I was able to get the dry sink transported to LA for a reasonable fee. And what a fantastic dry sink it is.

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Laurie

Potomac, Maryland

Jun 06, 2020

Great customer serviceThey were great at holding my items so I could combine two pick ups in one trip. (I live a few hours away.) They helped load my car and took great care with everything.

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Frank R

Larchmont, New York

Apr 20, 2020

THOMASVILLE CHIPPENDALE SHELL CARVED CHEST

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Rhonda

Mickleton, New Jersey

Mar 30, 2020

GERMAN PORCELAIN VASE WITH RAMSHEAD HANDLES

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Edward

Rochester, United Kingdom

Mar 16, 2020

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Frank

Newark, Delaware

Jan 07, 2020

JoElen

Moraga, California

Dec 30, 2019

Confusion with payment.Although I paid my fee for the auction item they sent me another notice that I still owed the fee. Which is confusing because I was trying to arrange to ship the painting. I asked several times to please email me a receipt that I paid and never got one. I was able to arrange for shipment and he was able to get the paid receipt and get the painting shipped out.

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Robert

Columbia, Sc, South Carolina

Dec 30, 2019

Tony Tianzhi

Atlanta, Georgia

Dec 30, 2019

Charles

Columbus, Ohio

Dec 30, 2019

Rhonda

Mickleton, New Jersey

Nov 30, 2019

Brian

Ambler, Pennsylvania

Nov 17, 2019

Excellent serviceTotal professional and excellent service

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Steve

Guelph, Canada

Nov 13, 2019

Julie

Richardson, Texas

Oct 13, 2019

Garbo

San Francisco, California

Aug 20, 2019

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Ognian

Wayland, Michigan

Jul 23, 2019

ShippingBad and Ruth communication, expensive shipping cost and shipped in old used dog food box full of garbage..... Never will use this auction again!!!

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Antique Turkish Brass Inlay Flintlock Gun

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Henry

Oakland Gardens, New York

Jul 22, 2019

No Response, no reply, no itemWon the lot, paid for the lot and never shipped or reply to email or pickup phone calls

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Dutch Auction SalesMay 29, 2020

Henry, please call me at 856.423.6800. According to our records we called you 3 times and sent you a letter. Can you kindly clarify the problem.

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Paul

Grayland, WA

Jun 17, 2019

Michael

Murrells Inlet, South Carolina

May 02, 2019

UNRESPONSIVEHAVE CONTACTED TWICE REGARDING SHIPMENT OF ITEMS AND HAVE NOT HAD A RESPONSE.

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Larry

Los Angeles, California

Apr 28, 2019

Very friendly, helpful peopleThere was a bit of confusion about my sign up for this auction, and I also needed help with shipping when I was indeed the high bidder on my item. All of my communications with these nice folks was friendly, professional, and helpful. Even though their sales are quite impressive and sophisticated, it feels like dealing with a mom and pop operation, in the best sense!

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Dutch Auction SalesJun 05, 2019

Thank you Larry.

Christopher

Stow, Ohio

Apr 26, 2019

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Roger

Firminy, France

Apr 18, 2019

shippingwe must take care ourselves of the shipping. when you live in europe, it's not easy.

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Dutch Auction SalesJun 05, 2019

Hi Roger, I do understand that it is not easy to ship. Shipping is the # 1 obstacle when we sell online. Please, in the future, feel free to ask for me directly and I will see what we can do to help. Kind regards, Rhonda Dutch Auction Sales

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Paul

Fairmont, WV

Mar 07, 2019

It took almost a mounth to get it and the shipping cost was outrageous.

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Dutch Auction SalesJun 05, 2019

Dear Paul, We have no control over shipping costs. I agree, shipping can be very expensive. We used to do shipping in house with our customers whenever we could. We properly boxed the item according the UPS specifications. And we would also buy insurance through UPS. Unfortunately, 2 items arrived broken and UPS would not pay the insurance claim because they said it was not boxed properly. (And it was boxed very well). We even had a video of the items being "perfect" before shipping, wrapped and double boxed (and we used better boxes then they specified) and finally, picked up by the UPS man himself. When the person on the other end said it arrived broken, we knew it was not because of our packaging. However, UPS refused to pay the claim and additionally, refused to review the video of how we packaged the item. It seems the only way they will pay a claim is if it is packaged through one of their stores. And, of course, at a very expensive rate. We lost a total of just over $14, 000 because UPS would not honor their claim. Our hands are tied with shipping because we pay the consignor and are not reimbursed through their insurance. I have heard that there is a class action law suit against UPS because of this. It is my hope that something changes so we can again help our customers ship their items. I am very sorry for your experience Paul. Kind regards, Rhonda Dutch Auction Sales

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franz

Vienna, Austria

Mar 04, 2019

the shipping was very expensiv, without any Information get no conection on phone with the shipper.

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Eickhorn Wehrmacht Officers Sword Signed Sansen

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Odel

Los Angeles, California

Mar 04, 2019

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Cecilia

Johns Creek, Georgia

Mar 04, 2019

With a 25 % Buyers Premium, I did not care for the additional 'Processing Fee'.

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Dutch Auction SalesJun 05, 2019

Cecilia, The 3 % processing fee is charged because we are charged 2.9 % when we use the card. You are also charged if you pay through liveauctioneers. You are always welcome to send a check. This would eliminate the credit card fee completely. Have a lovely weekend. Kind regards, Rhonda Dutch Auction Sales

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Steve

Guelph, Canada

Mar 04, 2019

Item good, Shipping pick up and price was not efficient and way over priced

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Dutch Auction SalesJun 05, 2019

Dear Steve, We have no control over shipping costs. I agree, shipping can be very expensive. We used to do shipping in house with our customers whenever we could. We properly boxed the item according the UPS specifications. And we would also buy insurance through UPS. Unfortunately, 2 items arrived broken and UPS would not pay the insurance claim because they said it was not boxed properly. (And it was boxed very well). We even had a video of the items being "perfect" before shipping, wrapped and double boxed (and we used better boxes then they specified) and finally, picked up by the UPS man himself. When the person on the other end said it arrived broken, we knew it was not because of our packaging. However, UPS refused to pay the claim and additionally, refused to review the video of how we packaged the item. It seems the only way they will pay a claim is if it is packaged through one of their stores. And, of course, at a very expensive rate. We lost a total of just over $14, 000 because UPS would not honor their claim. Our hands are tied with shipping because we pay the consignor and are not reimbursed through their insurance. I have heard that there is a class action law suit against UPS because of this. It is my hope that something changes so we can again help our customers ship their items. I am very sorry for your experience Steve. Kind regards, Rhonda Dutch Auction Sales

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Wayne

Salem, New Jersey

Mar 04, 2019

Overall, Dutch was OK. Liveauctioneers tried to get me for 5 % by bidding and 3 % for paying with a credit card. I paid by check.

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Dutch Auction SalesJun 05, 2019

Dear Wayne, You are always welcome to pay with a check. This eliminates the credit card fees. Kind regards, Rhonda Dutch Auction Sales

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LIN

Rancho Cuamonga, California

Feb 18, 2019

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Dutch Auction SalesDec 04, 2019

Dear Jing Sun, Can you please tell me why you left only a 2 star rating? We would like to know how we can improve. Unfortunately, we have no control over the shipping costs. Kind regards, Rhonda Dutch Auction Sales

Nazi Lionhead Sword Ruby Eyes Ernst Pack & Söhne

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Tom

Bethel Park, Pennsylvania

Jan 19, 2019

YES. I am VERY UNHAPPY with their lack of concern. SEVEN (7) WEEKS SINCE AUCTION AND WHEN I PAID … STILL WAITING FOR ITEMS

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Dutch Auction SalesJun 05, 2019

Dear Tom, I am sorry you had this experience. We did have a problem with one of our 423.6801 phone number. If 856.423.6800 is in use, the phone jumps to 856.423.6801. This was happening off and on for over 3 months last year. It took several trips by the phone company but they did eventually locate the problem. If the shipping is too cost prohibitive to use a private shipper or a UPS store, we will try our best to help you. But it does take 4 to 6 weeks sometime before we are able to ship the item. Please feel free to call should you have any questions. Kind regards, Rhonda Dutch Auction Sales