Bidder Reviews for Great Estates Auctioneers & Appraisers (149)
4.1 out of 5.0 Stars
100-149 of 149 Reviews
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ShawnVirginia Beach, VA
Jun 14, 2020
![IMPERIAL RAINBOW IRRIDESCENT GLASS FRUIT BOWL](https://p1.liveauctioneers.com/1379/167648/84533206_1_x.jpg?height=94&quality=70&version=1)
JacobBrooklyn, NY
Jun 13, 2020
Unprofessional
Inaccurate description.
![Great Estates Auctioneers & Appraisers logo](https://images.liveauctioneers.com/houses/logos/lg/greatestates_large.jpg?width=84&quality=80)
Great Estates Auctioneers & AppraisersJun 15, 2020
The measurement listed was misinterpreted by the buyer. All questions are welcome and responded to. Customer never inquired before bidding. We are astonished to receive this unjust rating. We were happy to pack & ship the item at a generously low cost and immediately. We will continue to strive for all customers to be satisfied. Great photographs and descriptions are listed for a reason.
![EUROPEAN COUNTRY LANDSCAPE PAINTING SIGNED ILLEG](https://p1.liveauctioneers.com/1379/167648/84533170_1_x.jpg?height=94&quality=70&version=1)
SabineHuguenot, NY
Jun 13, 2020
Professional Service
Great Estates Auctioneers is a well run auction house. The owner is honest with his appraisals and was very responsive to my questions as well as accommodating me with pick up times. Highly recommended.
![ANTIQUE FANCY STERLING SILVER SMALLS LOT](https://p1.liveauctioneers.com/1379/167648/84533104_1_x.jpg?height=94&quality=70&version=1)
AvelinoEl Cerrito, CA
Jun 13, 2020
![CHINESE SILVER JADEITE & CRYSTAL RING](https://p1.liveauctioneers.com/1379/167648/84533047_1_x.jpg?height=94&quality=70&version=1)
StevenCrown Point, IN
May 10, 2020
JosephRichboro, PA
May 09, 2020
MichaelRancho Cucamonga, CA
Mar 28, 2020
Nicely
Fair
![Great Estates Auctioneers & Appraisers logo](https://images.liveauctioneers.com/houses/logos/lg/greatestates_large.jpg?width=84&quality=80)
Great Estates Auctioneers & AppraisersMar 28, 2020
Customer purchased an item at a Great Price. Apparently expected free shipping and handling. Unfortunately there are costs involved. Questions should be addressed before bidding.
![VINTAGE ELECTRICIAN METAL ADVERTISING FLANGE SIGN](https://p1.liveauctioneers.com/1379/161931/82168062_1_x.jpg?height=94&quality=70&version=1)
EricGaithersburg, MD
Mar 28, 2020
Excellent experience
Very good experience, thank you!!
![Great Estates Auctioneers & Appraisers logo](https://images.liveauctioneers.com/houses/logos/lg/greatestates_large.jpg?width=84&quality=80)
Great Estates Auctioneers & AppraisersMar 28, 2020
Thank you Eric. We appreciate your business.
![MOROZ - MONUMENTAL MYTHS OF ANCIENT GREECE CABINET](https://p1.liveauctioneers.com/1379/161931/81732221_1_x.jpg?height=94&quality=70&version=1)
ArdenLaguna Hills, CA
Feb 17, 2020
Charged over 2x the Actual Shipping/Packing Costs
Bought a painting unframed and was charged $100 for shipping even though the box cost $2 and the packing which was just one layer of bubble wrap cost me $100. Actual shipping charges were $35 + $3 in packing. To make matters worse... they stuck their label on the painted side of the canvas.
![Great Estates Auctioneers & Appraisers logo](https://images.liveauctioneers.com/houses/logos/lg/greatestates_large.jpg?width=84&quality=80)
Great Estates Auctioneers & AppraisersFeb 18, 2020
Buyer's claims are false. Item was packed as a courtesy, per his request. Customer had an Oversized Box shipped across the country. We do not set freight charges. Arash is completely unaware of materials costs or shipping costs. We serve thousands of customers, unfortunately false claims like this arise. We have an email from this customer stating the painting arrived fine.
![PENEKE - PROMINENT GATHERING PAINTING](https://p1.liveauctioneers.com/1379/158684/80143310_1_x.jpg?height=94&quality=70&version=1)
valerieNew York, NY
Feb 15, 2020
They give other auction houses a bad name!!!!!
I won a small runner (rug) at their auction. It took several phone calls + emails to even get them to respond so I might pay. I then arranged for shipping. They charged me FIFTY DOLLARS and when the rug arrived, it said $25.00 on their shipping cost. Avoid them at all costs!!! I'd had a really great experience with another auction house several weeks before. I had won a much larger rug and their shipper sent it quickly for $30.00!!!!
![Great Estates Auctioneers & Appraisers logo](https://images.liveauctioneers.com/houses/logos/lg/greatestates_large.jpg?width=84&quality=80)
Great Estates Auctioneers & AppraisersFeb 18, 2020
We are sorry this customer is unhappy with the wonderful rug purchased at such an incredible price. We are sorry she chose to call during non business hours. Unfortunately she did not understand the postage/packing fee correctly. We process thousands of transactions without any issues. $25.00 to ship to Park Ave New York City is quite reasonable. Just a shame to receive this kind of reaction. Buyer should have picked the item up.
![CAUCASIAN SCATTER RUG](https://p1.liveauctioneers.com/1379/158684/80143515_1_x.jpg?height=94&quality=70&version=1)
JAMESLexington, MO
Feb 15, 2020
![GROUP OF 6 AMERICAN INDIAN POTTERY MINIATURES](https://p1.liveauctioneers.com/1379/158684/80143363_1_x.jpg?height=94&quality=70&version=1)
LollyRYE, NY
Feb 15, 2020
![HELEN FRANKENTHALER - ABSTRACT SIGNED ETCHING](https://p1.liveauctioneers.com/1379/158684/80143351_1_x.jpg?height=94&quality=70&version=1)
robertNew Fairfield, CT
Feb 15, 2020
![WW2 BATTLE OF THE BULGE AMERICAN STAR FIELD MARKER](https://p1.liveauctioneers.com/1379/158684/80628218_1_x.jpg?height=94&quality=70&version=1)
JoeNaples, FL
Feb 15, 2020
![WINCHESTER MODEL 37 12 GAUGE SHOTGUN RIFLE](https://p1.liveauctioneers.com/1379/158684/80143553_1_x.jpg?height=94&quality=70&version=1)
CColumbia, MD
Nov 29, 2019
Been waiting over a month for my item...
Would not recommend
![Great Estates Auctioneers & Appraisers logo](https://images.liveauctioneers.com/houses/logos/lg/greatestates_large.jpg?width=84&quality=80)
Great Estates Auctioneers & AppraisersDec 04, 2019
Item was mailed a month ago. We are checking with the shipper to have this resolved asap. Customer just notified us of non receipt. Unfair review.
![RUSSIAN KGB MILITARY WATERPROOF DIVERS WRISTWATCH](https://p1.liveauctioneers.com/1379/151212/77100242_1_x.jpg?height=94&quality=70&version=1)
PhilipWashington, NC
Nov 17, 2019
Had concern about bidiing-While watching auction someone kept bidiing against me. I was outbid.
I was outbid in auction only to find out latter that I won the item. I have heard that some auction houses use false bidders to bring up prices. Shipping was excessive. Probably will not bid with this Auction house in the future.
![Great Estates Auctioneers & Appraisers logo](https://images.liveauctioneers.com/houses/logos/lg/greatestates_large.jpg?width=84&quality=80)
Great Estates Auctioneers & AppraisersNov 19, 2019
Auctions do involve bidding. Bidder was not outbid. Shipping was extremely reasonable. Customer is unreasonable.
![LUDWIG EISENBERGER - VICTORIOUS GLADIATOR BRONZE](https://p1.liveauctioneers.com/1379/151212/76313997_1_x.jpg?height=94&quality=70&version=1)
AlysonOswego, NY
Nov 17, 2019
StevenHouston, TX
Nov 17, 2019
![DiNOVI - NUDE BLONDE PORTRAIT PAINTING](https://p1.liveauctioneers.com/1379/151212/76313943_1_x.jpg?height=94&quality=70&version=1)
PatrickNashville, TN
Nov 16, 2019
Accurate pictures, prompt shipping and item well protected.
Accurate pictures, prompt shipping and item well protected.
![PELIKAN TITANIUM SILVER MECHANICAL BALL POINT PEN](https://p1.liveauctioneers.com/1379/151212/76846920_1_x.jpg?height=94&quality=70&version=1)
TimTower Lakes, IL
Aug 23, 2019
![CHINESE IMPERIAL JADE GREEN GLAZED BULBOUS VASE](https://p1.liveauctioneers.com/1379/145673/73622330_1_x.jpg?height=94&quality=70&version=1)
CharlesLakeside, CA
May 15, 2019
![REMINGTON STYLE INDIAN WARRIORS PAINTING](https://p1.liveauctioneers.com/1379/138890/70426137_1_x.jpg?height=94&quality=70&version=1)
WilliamPhoenix, AZ
May 08, 2019
Poor Experience
Here's an accurate account of my experience, judge for yourself. There were no initial bidders so the price dropped to around $50. I then started bidding, and after a long pause, another bid popped up. This happened in $10 increments until I bid $200. At that time, an opposing bid came in for $210 and I dropped out. I was surprised to be notified via email that I had won the item for $200. Don't know what happened to the $210 bidder. Hmm. I next heard from the shipper chosen by Great Estates. They charged an exorbitant amount for shipping-over $165 to pack and ship a vase. I've shipped and received many many similar items, and this cost is off the charts. I complained to Great Estates and they basically advised me to pick my own shipper next time. I just received the vase, and there is a large, ugly repair of a large portion of the ceramic decorative element, unmentioned in the initial catalog. In my opinion, Great Estates is a dishonest organization and LiveAuctioneers should rethink allowing them to put their own reputation at risk.
![Great Estates Auctioneers & Appraisers logo](https://images.liveauctioneers.com/houses/logos/lg/greatestates_large.jpg?width=84&quality=80)
Great Estates Auctioneers & AppraisersMay 09, 2019
This was a simple clerking error. In house bidding becomes quite fast at times. Buyer requested assistance for shipping, which was arranged as a service to him. Item was extremely fragile and difficult to pack. Customer has no inclination of labor involved, should appreciate the shipping company. Item was not repaired. Auction houses beware of buyer.
![IMPERIAL AMPHORA PORCELAIN GILT PUTTI BASKET](https://p1.liveauctioneers.com/1379/138890/70426054_1_x.jpg?height=94&quality=70&version=1)
ErrolSherman, CT
May 07, 2019
![Great Estates Auctioneers & Appraisers logo](https://images.liveauctioneers.com/houses/logos/lg/greatestates_large.jpg?width=84&quality=80)
Great Estates Auctioneers & AppraisersMay 10, 2019
Condition reports are available upon request. Some items of age may have slight imperfections.
![GERMAN TAN MILITARY NAZI AIRPLANE REPLICA](https://p1.liveauctioneers.com/1379/138890/70426156_1_x.jpg?height=94&quality=70&version=1)
TimotySaint Louis, MO
May 06, 2019
Slow to respond
slow to respond to requests for information and shipping. Won't bid with them again.
![Great Estates Auctioneers & Appraisers logo](https://images.liveauctioneers.com/houses/logos/lg/greatestates_large.jpg?width=84&quality=80)
Great Estates Auctioneers & AppraisersMay 06, 2019
Customer failed to read his invoice regarding our shipping policy. We responded to his inpatient inquires in a timely manner. An outside shipping company handled his item as a courtesy arranged by us. Issues with an outside company, not us.
![ADMIRAL DEWEY - BATTLE OF MANILA CHROMOLITHOGRAPH](https://p1.liveauctioneers.com/1379/138890/70426203_1_x.jpg?height=94&quality=70&version=1)
CharlesScottsdale, AZ
May 04, 2019
Misleading description
Listing says "excellent" condition and the pens are certainly not that. One is broken and totally useless. They all were shipped with ink cartridges installed which then requires that I remove the cartridges and flush the pens. Plus, ridiculous add-on charges so in the end, this is not a good buy at all. Do not recommend this auction at all.
![Great Estates Auctioneers & Appraisers logo](https://images.liveauctioneers.com/houses/logos/lg/greatestates_large.jpg?width=84&quality=80)
Great Estates Auctioneers & AppraisersMay 06, 2019
Items were excellent as shown in the pictures. Why would someone flush the ink out of a pen? Talk about ridiculous... items sold for a bargain price, we packed and transported them as a service, gave customer a discount and he still isn't happy. False claims, other auction houses beware of bidder.
![QUALITY WRITING INSTRUMENTS PEN LOT](https://p1.liveauctioneers.com/1379/138890/70426007_1_x.jpg?height=94&quality=70&version=1)
JohnWest Columbia, SC
May 04, 2019
![INTERCHANGABLE LEVENGER MARBLE ROLLER BALL PEN](https://p1.liveauctioneers.com/1379/138890/70426000_1_x.jpg?height=94&quality=70&version=1)
MichaelRaymond, CA
May 02, 2019
Reasonableshipping charge packed by them
You can buy smalls and not be overcharged on shipping.
![ARTISAN STERLING MUSTANGS HORSE BOLO SIGNED ALS](https://p1.liveauctioneers.com/1379/138890/70698166_1_x.jpg?height=94&quality=70&version=1)
peterSarasota, FL
Mar 17, 2019
![CHINESE CARVED STONE BUDDHA HEAD](https://p1.liveauctioneers.com/1379/134578/68349275_1_x.jpg?height=94&quality=70&version=1)
Mar 13, 2019
![LUXURIOUS FLEMINGTON FURS SILVER FOX & MINK COAT](https://p1.liveauctioneers.com/1379/134578/68349330_1_x.jpg?height=94&quality=70&version=1)
John R.Phoenix, AZ
Mar 03, 2019
![RELIGIOUS MADONNA & CHILD OLD MASTER PAINTING](https://p1.liveauctioneers.com/1379/134578/68349289_1_x.jpg?height=94&quality=70&version=1)
MichaelDanville, CA
Mar 02, 2019
![LEVENGER MARBLE MECHANICAL ROLLER BALL PEN](https://p1.liveauctioneers.com/1379/134578/68349336_1_x.jpg?height=94&quality=70&version=1)
StevenBethel, NY
Feb 26, 2019
![ART DECO 10K YELLOW GOLD DIAMOND & ONYX RING](https://p1.liveauctioneers.com/1379/134578/68349234_1_x.jpg?height=94&quality=70&version=1)
JeffHouston, TX
Feb 04, 2019
![J.R. RICHARDSON - SOUTHWESTERN LANDSCAPE PAINTING](https://p1.liveauctioneers.com/1379/131304/66981190_1_x.jpg?height=94&quality=70&version=1)
JimLynden, WA
Dec 30, 2018
![Great Estates Auctioneers & Appraisers logo](https://images.liveauctioneers.com/houses/logos/lg/greatestates_large.jpg?width=84&quality=80)
Great Estates Auctioneers & AppraisersApr 04, 2019
Item was listed as seen. No false claims were made.
![VICTORIAN PHOTO ALBUM W/ INDIAN PICTURES](https://p1.liveauctioneers.com/1379/131304/66735496_1_x.jpg?height=94&quality=70&version=1)
JamesHong Kong, HK
Dec 29, 2018
![WORLD WAR II USS BITTERN BRONZE BATTLESHIP BELL](https://p1.liveauctioneers.com/1379/131304/66735501_1_x.jpg?height=94&quality=70&version=1)
RuiGarden Grove, CA
Dec 29, 2018
![CHINESE CH'ING SILVER JADE LOTUS BRACELET EARRINGS](https://p1.liveauctioneers.com/1379/131304/66962788_1_x.jpg?height=94&quality=70&version=1)
MaryAlexandria, VA
Dec 29, 2018
![J. CHALFIN - FRUIT STILL LIFE WATERCOLOR](https://p1.liveauctioneers.com/1379/131304/66735399_1_x.jpg?height=94&quality=70&version=1)
Sylvana MarieMontreal, CA
Oct 17, 2018
Allow me to give a friendly suggestion. To deal with the public or the clients the e Auction House should assign this delicate and so important job to someone who has good manners Unfortunately I had to deal with rude and unpolite employee. Best, Sylvana Marie
![Great Estates Auctioneers & Appraisers logo](https://images.liveauctioneers.com/houses/logos/lg/greatestates_large.jpg?width=84&quality=80)
Great Estates Auctioneers & AppraisersApr 04, 2019
Buyer was quite difficult to deal with. Buyer refused to follow payment instructions, finally directed her to call liveauctioneers after her refusal to work with us. Unfortunately, this false review is quite the contrary.
Anonymous
Jun 01, 2018
I'm 80 years and get rather confused, at times, with the computer world. I talked with "JC" twice about the shipping buying/Shipping process.......... He is a highly worthy representative for your company, when it comes to confused older folks. He guided me with grace. Blessings, Maxwell
![Great Estates Auctioneers & Appraisers logo](https://images.liveauctioneers.com/houses/logos/lg/greatestates_large.jpg?width=84&quality=80)
Great Estates Auctioneers & AppraisersApr 04, 2019
Thank you . We appreciate your business. Blessings to you as well. JC
Anonymous
May 29, 2018
Anonymous
Jul 27, 2017
I have paid them in full for my items and indicated I will need info to arrange shipping. I have emailed them and telephoned them requesting status of my items and shipping info and they have not responded. They have had my payment in full for more than two weeks! I would appreciate any help from you to resolve this. My invoice is **********. Thanks for your help.
Anonymous
Jul 26, 2017
To Many Hoops to jump thru for Payment & Shipping. Maybe we that live in the Midwest, find Auction companies easier and more trusting perhaps? But then I'm just an old man that still does business w/a handshake.
Anonymous
Jul 26, 2017
They need to answer their phone and make better arrangements for shipping. It was only recently that the items purchased several weeks ago we're finally shipped after many phone calls and messages that were left unanswered.
![Great Estates Auctioneers & Appraisers logo](https://images.liveauctioneers.com/houses/logos/lg/greatestates_large.jpg?width=84&quality=80)
Great Estates Auctioneers & AppraisersApr 04, 2019
We gladly answer calls. Shipping is provided as a service on your behalf. Customers constant inquiries delayed the process.
Anonymous
Aug 16, 2016
I still do not see that they charged my card for payment and they told me shipping will be separate charge but not sure what is the amount. Yet I see that LiveAuctioneers is showing payment due. Over all not very satisfied. I dealt with pretty good number and that is not the best experience so far.
Anonymous
Feb 21, 2016
February 1st & 2nd: I was invoiced on the 1st and I paid on the 2nd, using their online payment forms. February 10th: I got a 'PAST DUE' notice. I wrote, and they responded saying it was an oversight and they'd take care of it, as I needed shipping. On the 18th, I finally got a very hard to read invoice for extremely expensive packing and shipping since it was 'in-state' and a small item. The item was put in a small flat rate Priority Mail box, when a regular Priority box would have cost $10 less, plus they charged for taking it to the Post Office, when the Post Office picks up for free. (They used the PO online for Postage) February 20th: I finally received my lot and it's nothing short of a miracle that it arrived undamaged because the box was far too small for the size of the item, and it was shoddily packed. The invoice for the shipping claimed "CUSTOM PACKING, MATERIALS, TRANSPORT"... custom packing is a JOKE! USED BUBBLE WRAP? Very, very poor service.... for everything. Harvey
![Great Estates Auctioneers & Appraisers logo](https://images.liveauctioneers.com/houses/logos/lg/greatestates_large.jpg?width=84&quality=80)
Great Estates Auctioneers & AppraisersMay 13, 2019
Harvey received his item undamaged due to our custom packing. Harvey did not understand the time involved to take care of his item. Harvey has very very poor manners.
Anonymous
Feb 15, 2016
I am unable to fully evaluate at this time as I have not received items. They require payment before they will ship. Also they notified me that they will send a separate invoice for shipping before shipping.
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