Reviews
Bidder Reviews for I.M. Chait Gallery/Auctioneers (333)
4.4 out of 5.0 Stars
1-50 of 333 Reviews
DerekSan Francisco, CA
Dec 27, 2025
Bao QiangIrvine, CA
Mar 27, 2024
OFFICIALLY WENT OUT OF BUSINESS 2024
BOUGHT FEW ITEMS, DIDN'T RECEIVE AND WENT OUT OF BUSINESS.
ZiyueEllicott City, MD
Jan 8, 2024
Store Permantly Closed?
It sent spam emails like a bot without responding to my messages. Shipping was so slow. It took about 2 months to close the deal.
AmyBurbank, CA
Nov 21, 2023
Beautiful lots
The two auction lots I won were beautiful and a great deal! I'm very happy with my items. There were some communication issues because of complications with the LiveAuctioneers payment platform, but it seems like it was worked out. I recommend persistent communication if you have any issues/questions. Otherwise very professional.
ChristyNashville, TN
Nov 19, 2023
NipingChappaqua, NY
Oct 21, 2023
KennethLos Angeles, CA
Oct 10, 2023
Very pleased that I was able to pick up my purchase.
I. M. Chait is one of a few auction houses wher you can actually pick up your purchase and save those unnecessary shipping charges if you live locally. The staff is very friendly and knowledgeable! They also answer the phone unlike many auction houses. I highly recommend and will definitely use I. M. Chait auction house again!
NipingChappaqua, NY
Sep 4, 2023
GabrielleTopanga, CA
Aug 22, 2023
ErolShelby Township, MI
Jul 18, 2023
Difficulties with Lost Lot
When I won an item at auction, I requested in-house shipping, which was convenient. A few weeks passed without any notice from the auction house. When I contacted them, they said the lot was temporarily missing but they would try to locate it, and if not, issue a refund. A few more weeks passed. I tried reaching back out to them over phone and email, but they never answered the messages and were ignoring me. I was forced to file a claim with my card company as a fraudulent charge, which was luckily accepted, and I recovered the payment. I never heard back from them, and I can only assume that the lot is gone but they wanted to keep the money I paid them for it.
WilliamLa Habra Heights, CA
Jul 18, 2023
EvanNew York, NY
Jun 9, 2023
TadAgoura Hills, CA
Jun 6, 2023
JingjCampbell, CA
May 26, 2023
really pool communication.
After I paid the lot I won, the auction house told me they can help me to ship the item for me. After over 3 weeks, I sent at least six emails, and multiple phone calls, no one is helping me with it. They response fast when getting payment, after that it is very difficult to get reply from them.
NipingChappaqua, NY
Jan 16, 2023
FrankYork, CA
Dec 8, 2022
MartinEdina, MN
Nov 12, 2022
Very helpful & willing to find a solution to my problems.
Very helpful & willing to find a solution to my problems. Looking forward to bidding at their next auction.
HugoChur, CH
Nov 4, 2022
ValerieLeon, WV
Oct 1, 2022
My first time buying from Chait. And I will be buying again! Very pleasant experience!
Wonderful experience. They took great care packing my item.
LindaLongwood, FL
Aug 18, 2022
Gorgeous items
My favorite auction house I always love what I purchase from them. Very helpful and thoughtful to work with for shipping. Everything is in perfect condition.
LingLiang Shanghai, CN
Jul 17, 2022
LindaLongwood, FL
Jul 3, 2022
As usual amazing items
Fabulous to work with and amazing items. Will continue to buy from them.
THOMASDurham, NH
Jun 12, 2022
ONE OF THE BEST AUCTION HOUSES IN AMERICA
Honest. Accurate. Professional. Friendly. Quality. Integrity. (What else more could you ask for?) HIGHLY RECOMMENDED
LindaLongwood, FL
Jun 3, 2022
Fantastic experience as usual
I have made multiple purchases from IM Chait and as always they make it very easy and the items I have bought are outstanding. Will buy again!
AbrahamLa Jolla, CA
Jun 1, 2022
AndrewLong Beach, CA
May 31, 2022
LindaLongwood, FL
May 12, 2022
More beautiful than the photos
As always very easy to do business with, the items are even more gorgeous than the photos show, and they recommended a fantastic shipper.
LAURABloomfield, NJ
Apr 26, 2022
Very happy with purchase/entire experience
Wow... the picture of the African mask that I saw online immediately attracted me and I'm soooo glad that I won this auction item. It's absolutely.... positively.... magnificent!!! I requested for the auction house to ship the item to me and they responded right away that she had taken my beautiful mask over to shipping (and boy was she right that it's beautiful!!). When the box arrived I very impressed about the care that taken to pack the item so carefully. Without a doubt I will be participating in another auction with this auction house
LindaLongwood, FL
Apr 13, 2022
Beautiful items, as usual!
This is at least my third order from IM Chait and I will be bidding again! Very helpful with shipping, fantastic quality items, great and speedy communication.
ThomasPalm Bay, FL
Mar 29, 2022
LindaLongwood, FL
Mar 19, 2022
LindaLongwood, FL
Mar 15, 2022
TerrySan Pedro, CA
Mar 15, 2022
Item exactly as described! Smooth pick up of item.
Item exactly as described! Smooth pick up of item.
ScottFargo, ND
Mar 2, 2022
Good Experience, Beginning to End!
Auction listing/description were accurate; invoicing and payment were fast and seamless; shipping expense was reasonable; packing was meticulous; and communication was prompt and professional. Would love to do business with this auction house again!
MingshouFlushing, NY
Mar 2, 2022
nice estate auction and company
finds good items in their regular estate auction, and very easy payment process.
Hobstar AntiquesTampa, FL
Mar 1, 2022
Excessive shipping charges
I do not know if this was their first foray into the shipping process, but if so, it was a failure as far as I was concerned. I bought a lot for $128 including buyers premium. The shipping costs came to almost twice that amount. I have shipped items like I purchased for several years and could have shipped the same merchandise for less than 1/2 of what I was charged. I was charged for boxes that were not used. Judging by the upcharges for materials used in shipping, one should go into the business of supplying those materials and one could make a very decent living.
DiegoHidalgo, TX
Feb 11, 2022
MingshouFlushing, NY
Feb 8, 2022
Very fast, reliable and great buy!
Very happy with the accuracy of the description and smooth transaction
LindaLongwood, FL
Feb 8, 2022
Fabulous auction house
Super easy and quick to work with. Loved the item and great communication and help shipping.
TOP