Bidder Reviews for I.M. Chait Gallery/Auctioneers (332)

I am a collector of a specific type of asian ceramic jar and have purchased a few from this gallery. Always professional and helpful.

Several purchases later they continue to maintain an excellent service and accurate description of items.

Fabulous Auction House-great items & great service.

Nice item. Friendly people. Thank you!

Chait always has high quality interesting lots at reasonable prices to bid on, and they work with Vincent Chau, the best shipper in Southern California.

Very good auction house!

The item description was very generic and did not point out all the flaws. When I received the item it had a piece that had broken off that they did not mention. When I questioned them a bout it, they told me to look better at the pictures and did not offer any type of resolution. They were not willing to work out a discount or to return the item. Also, they are very hard to get a hold of on the phone. I will not buy from them again.

There's no excuse for not being more thorough with their condition reports! One bottle had multiple cracks in the inner neck!

I am very satisfied with my purchase. Staff is responsive and professional. Overall excellent.

The Chinese items for auction where very good. Auction house is reasonable and responsive. Good auction house to deal with

I would love to do more business with I. M. Chait but the shipping costs far exceeds the worth of the items. Wish they had in house shipping.

I'm used to bidding on other auction sites that offer in-house shipping along with the expected shipping cost, and that is what I prefer. Most of the numerous shipping sites I contacted were going to charge me more than the cost of the item I won. The shipping company I chose charged me the same amount as the vase I won. Ridiculous!

Vincent Chau of Premier Pack N Ship LLC) **********) is the best shipping agent in southern California for any auction item, I use him exclusively for shipping fragile Chinese ceramic plaques, no one else does it better, I've tried several other agents in Southern CA, some of whom did inadequate packing and my items arrived broken, not so with my man, Vincent, I highly recommend him for higher end fragile items. I've been bidding with I. M. Chait for some time now and always return to their auctions for their consistently interesting high quality lots at reasonable prices.

excellent staff and Ms. Grace as part of the auction house operation management was very kind and always provide excellent service!

I have contacted one of the shipping list stores and paid immediately for shipping by credit card until now I have not received the item after calling many times.

No serious problems, but some minor issues with the quality of the item and with getting my payment recorded.

Very happy with purchase. Item exactly as described. John in Arlington, Texas

Auction description accurate. UPS Box Store # 6307 packing and speed were excellent. Chait could relieve unease with shipping by releasing process BEFORE payment is made. The UPS Box Store apparently picks-up items from Chait on Thursday (after Sunday auctions). Some lead time is necessary in order for payment to be initiated & processed. Pleasantly, I was not rushed to have the item picked-up, but Chait's policy suggests acting expediently.

Visited several times and was always treated very well.

They were very polite and helpful when I picked up my item.

All the informations provided in the catalog and the transaction process was very fast and smooth.

I did not pay my lots because I got a lot fake "antiques" fromliveauction.com. I will stop bid anything on liveauctioneers

Will do business again

Bought two chinese rugs that were machine made but pretty for $62-I received them last week and was more than a little disappointed with the product. Both rugs were soiled and had mildew. The oval rug was full of holes from moth damage. I was green at ordering online and should have requested a condition report but I didn't. Had I known the condition of the purchased rugs, I never would have bid on them