Bidder Reviews for AAA Auction Service, LLC (181)
4.4 out of 5.0 Stars
1-50 of 181 Reviews
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Highest Rated
KennethPlymouth, MI
Jan 23, 2024
CathyKingston, TN
Jan 21, 2024
RhondaNewport Beach, CA
Jan 13, 2024
Even Better In Person
Loving my pieces! They are beautiful and even prettier in person. Thank you!
StephenHampton Bays, NY
Aug 22, 2023
CUSTOMER CARE
AAA did not respond to several emails I sent. I will never bid on anything they list.
AAA Auction Service, LLCAug 22, 2023
I finally found your email in my spam folder. I don't think one email is sufficient if no one is responding how about you pick up a phone. I don't appreciate people rating me on shipping charges. You need to call UPS, Usps or FedEx and start complaining about the rates. I give people three options. You can use our in-house service which is the cheapest, use Pack mail which is down the road from us and we will take it there for free or you can provide us a label of your own. You must have also missed the shipping disclaimer that the cost of shipping has gone up significantly and it is outrageous please do not bid if you are concerned about shipping rates.
ChristieLead Hill, AR
Aug 16, 2023
TeddyPontiac, IL
Aug 13, 2023
kevinWisconsin Rapids, WI
Aug 13, 2023
service and inhouse shipping
Fantastic turn around time. Paid, shipping had product in one week
DavidAnsonia, CT
Aug 13, 2023
AAA Auction Service, LLCAug 13, 2023
We can take it back. Not a problem. I will get you a label to return it.
BruceSaint Paul, MN
Aug 13, 2023
Great experience
The description was very accurate, and the pictures were very clear and helpful. Communication about payment and shipping after the auction was excellent. The whole experience was pleasant from beginning to end.
eBrooks, GA
Feb 06, 2023
AnnNorman, OK
Feb 02, 2023
Responsive to Problems
I determined that an identifying mark on the item was in question. AAA said send it back. I was reimbursed quickly for the price and shipping. Would buy from again Ann F
SuzanneConcord, NC
Jan 25, 2023
Great auction experience!
AAA Auction Service was easy to work with. The item photos were sharp and descriptive. In-house shipping is always a plus, and the shipping and handling costs were reasonable. The box arrived battered, but both the doll and the chalkware cat were well-packed and undamaged. I am looking forward to another auction with AAA Auction!
JencyRixeyville, VA
Jan 22, 2023
CourtneyRedmond, OR
Jan 22, 2023
VioletFort Collins, CO
Jan 20, 2023
Love what I ordered!
I love everything I ordered! It was a very smooth process and very easy to talk to. Overall great experience!
MichaelHayes, VA
Dec 26, 2022
Chris Deadwood, OR
Dec 25, 2022
JamesSummerville, SC
Dec 25, 2022
TinaDanville, CA
Dec 21, 2022
Great auction house
♥ ¨ *: •. Thank you! •: * ¨ ♥ ¨ *: •. •: * ¨ ♥ ¨ *: •. I LOVE it!!: * ¨ ♥ ¨ *: •. •: * ¨ ♥ ¨ *: •
TinaDanville, CA
Dec 21, 2022
Great auction house
♥ ¨ *: •. Thank you! •: * ¨ ♥ ¨ *: •. •: * ¨ ♥ ¨ *: •. I LOVE it!!: * ¨ ♥ ¨ *: •. •: * ¨ ♥ ¨ *: •
MichelleDahlonega, GA
Oct 16, 2022
MichelleDahlonega, GA
Oct 16, 2022
JonEaston, PA
Aug 06, 2022
DennisLomita, CA
Jul 29, 2022
MichaelHayes, VA
Jul 24, 2022
RichardTrenton, SC
Jul 03, 2022
RobbinHendersonville, NC
Jul 03, 2022
JoyceClarksville, TN
Jul 03, 2022
KathleenCross Junction, VA
Jul 03, 2022
Super nice People, accurate descriptions, very honest
Only drawback is that shipping (not provided by auction house itself) is expensive, unfortunately.
KimPueblo, CO
Jun 27, 2022
WAY over priced SHIP
My purchase was authentic, old and I'm pleased with it. Although PAK-mail was fast, polite and efficient charged me OVER $75, gave initial estimate of $93 for a 3 lb box. Obviously my estimates, including materials charges was a third of what they made me pay, so NEVER again!! Professional and criminal are not synonymous. Never again AAA, FAST but you'll PAY and PAY an won't even know it.
AAA Auction Service, LLCJun 27, 2022
We do not provide shipping. You need to rate pak mail not AAA. You can pick anyone in a one hour radius and we will take it there. However there is no one. We mail out 600 packages a month and we do get a couple people who are not happy with pak mail but it is not a service i provide.
BobBunker Hill, WV
Jun 19, 2022
Excellently run auction service
AAA conducts a very well run auction service. The items are well described and photographed and the auction moves rapidly. The invoicing & payment processing is quick and efficient, and their third party shipping service Pak Mail does an exceptionally thorough job packing, uses Fed Ex, and notifies client with costs & tracking quickly. No worries for out of area buyers especially for high value items.
PaulettaLivermore, CO
Mar 08, 2022
AAA Auction House
First time using this auction house, they offered a toothpick holder I had been looking for for quite some time. I won the item much to my delight, the invoice/payment process went smoothly. The issue I had was with the shipper and of course if you want your item and are out of state you are kind of at their mercy. The shipper charged me more to ship one toothpick holder, which I paid $350 for, than a recent shipper charged me to ship $1600 worth of toothpick holders (50 pieces)-for that reason and that reason only, I would be hesitant to bid with this auction house again.
AAA Auction Service, LLCMar 08, 2022
Hi Paulette! Thank you for the lovely review! Unfortunately in regards to the shipping, that company is the only one in our area that will work directly with the customer for payment. We do ship in house but not if it's glass/breakable/fragile or large/heavy, due to past issues. We are glad you are enjoying your winnings!
RobertAnnandale, NJ
Mar 03, 2022
RaymondOverton, TX
Feb 17, 2022
Over pricing on shipping
OVER PRICING FOR SHIPPING
AAA Auction Service, LLCFeb 17, 2022
I am sorry you are rating us for something that we do not provide. we do not ship.
MarkNorfolk, VA
Jan 23, 2022
RogerSeabrook, NH
Jan 23, 2022
JoshuaColumbus, OH
Dec 21, 2021
LauraMedina, NY
Dec 12, 2021
They do not communicate AT ALL!
I wrote AAA regarding an auction item; no response. As soon as I won the auction I contacted AAA regarding shipping; no response. A week after the auction with no response, I contacted them yet again to find out why they had given me no information about the shipping costs/payment. Again, NO RESPONSE. Finally the separate shipping company notified me they had received a package to ship to me. This is incredibly unprofessional and off-putting. I do NOT recommend bidding with AAA.
AAA Auction Service, Inc.Dec 13, 2021
We tell you up front that it is at Pak Mail. It is also in your email that we send you to pay invoice, we also include the phone number in that invoice.
ANNAPoughkeepsie, NY
Dec 10, 2021
Lot 0294 Kewpie I Love Grandma Doll Nov 21, 2021 [ 2002 release ]
Lot 0294 Kewpie I Love Grandma Doll we bid on Nov 21, 2021, ADORABLE DOLL arrived in great condition today December 10, 2021and no parts missing it's a Jesco 2002 12 "AFRICAN AMERICAN, based on photo, we did not know the size or maker.... [ we noticed the listing too late to ask so we took a chance on bidding based on one photo ], inhouse ship and handling cost were reasonable-THANK YOU AAA
RobertCathedral City, CA
Dec 06, 2021
WilliamFostoria, OH
Jul 18, 2021
ShannonClayton, NC
Jul 18, 2021
GreggPalm Beach Gardens, FL
Jun 25, 2021
JerryWest Lafayette, IN
May 10, 2021
DeniseSan Diego, CA
May 09, 2021
Packing was horrible — my items were thrown into a box
The auction was fine until the shipping — horrible packing — mt items were basically thrown into a box with a little bubble wrap the box came in a mashed up because it wasn’t properly packed and it was expensive for shipping! I was so appalled by the packing that I may not want to do this auction again.
AAA Auction Service, Inc.May 10, 2021
Denise, The dolls are packed in their original shipping containers from the doll manufacturer which is double boxed. Then we put them in a box as well so that makes them 3 layers.
DianeWaterford, CT
May 09, 2021
carolLondon, CA
May 09, 2021
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