Bidder Reviews for THOS. CORNELL GALLERIES, LTD. (269)

The representatives at Cornell were very helpful, cooperative and responsive. They provided a list of shippers whom they recommended, which was helpful. (If you need a shipper, I recommend Island Packaging, which was on their list. Island provided easily the best rates for expertly packing and shipping the painting to me. The difference in quotes from the other shippers was startling and I highly recommend that you shop the shippers; Island was hands down the most economical, responsive and helpful.) In all, I am quite pleased with the item I won and the services provided by Cornell and Island Packaging. Cornell was quick to respond to my questions about the item and I am very pleased with the item and transaction.

Always a pleasure to deal with!

Always a great experience! Friendly and very helpful!!!

good experience

I have been a customer for years snd have always been pleased with the communication, the ease of doing business, and have enjoyed the items purchased.

Great experience

Great crew and ownership

Beautiful lamp. smooth transaction

Beautiful boudoir lamp-better in person! My favorite colors-will treasure. Packaged very securely-overall very satisfied and will bid with this auction house again. Thank you!

Great

All 3 items I purchased had damage. They had chips and cracks. Some chips had been colored in. Auction house wanted me to contest with shipper when none of the items were damaged in shipping. They were already damaged and the auction house refused to accept responsibility.

First Class.

Perfect item, well packed, excellent service-thank you!

Very helpful when issues arose

Coordination of shipping and packing by outside company was excellent for a huge oil painting. I was needlessly worried.

This was my second purchase from this gallery, and like the first, went very well. They are friendly and helpful, and quick with communication. I look forward to doing business with them in the future!

Everything ran smoothly and they were well organized. They were a pleasure to work with.

A strongly recommend Thos. Cornell Galleries very professional.

I am very pleased with the item I purchased in the auction. Accurately described! Good response to question. With no-in house shipping, the cost to ship was much higher vs shipping with USPS Priority Mail medium box in this case. Their outside shipper did an outstanding job. I understand that an outside shipper has a cost to pick-up, package, and ship, plus a fair profit margin. However, I am of the opinion that if auction houses offered in-house shipping, although possibly a longer delivery process due to a jump in volume after each sale, the firms will see increased bidder participation which means higher prices for the consignors as well as higher revenue from the buyer's premium on each lot. Overall very pleased with the quality and service this firm offers!

Overall a very positive experience..... and I would buy from them again!

Their only reply was we gave item to shipper!!!! Never any follow-up didn't try to locate missing items!!!!!!! UPS said that they never received items to ship.

Very nice people