Bidder Reviews for Cordier Auctions (1,457)

auction house friendly, responsive

everything was carefully packed and nicely done.

The item was listed as "having some corrosion on the trucks", and there was corrosion on some of the trucks, but there was A LOT of corrosion on the sides of several of the cars, to the extent that I would not have placed a bid on the item, had it been properly photographed and detailed in the auction listing!! The shipping was over priced to say the least, and I didn't like that my payment to "liveauctioneers" didn't included the shipping price, which left me at the mercy of the overpriced shipper to retrieve my item!! This was my 1st and LAST time I will be using this auction site!!

I am currently trying to be reimbursed for an item that arrived damaged. The description said that it appeared that the box was unopened but it seemed probable to me that the box with the damaged item had been opened.

Very nice folks bent over backwards to ensure my complete satisfaction, I highly recommend

Their preferred shipping is outrageously high. I wanted to buy more but I knew the shipping would be stiff. I called and asked for the principal to return my call........ no response. Receptionist was very professional and listened. I bought something from McClellan California (Lemar) that was twice as heavy for 5.00 more than shipping from Harrisburg PA.

shipping way too expensive, I could shipped what I received for much less and had it packed just as well. The high shipping makes me re evaluate my purchases and makes resale much more difficult.

They refused to sell me a doll I won and claimed they had a computer error even though I was the only bidder. Then they made be purchase the other lot I didn't even want but only purchased because I won the lot they robbed me of. I guess only bidders have to commit not the auction house. I will never ever buy from them again and I don't think they should even be allowed to sell on Live. Also, the shipping company they use charged me $87.00 for four dolls that I didn't even want to begin with. Awful Awful!!!!!

The auction house should arrange shipping.

There were two big problems. First the auction house double billed my credit card and I paid them twice before the credit was processed. It took too long to get resolved. Second problem is their preferred shipper charges $20 just to pick up items before the packaging and shipping costs. After negotiation they agreed to lower my pick up charge to $10 one time only but, it makes the cost of shipping small inexpensive items to costly to buy at this auction.

2 working days after the auction I had paid and arranged shipping but was getting rude emails about paying, arranging shipping or they are going to start charging storage fees. This auction house needs to work on their customer service a bit

Being an eBay participant, I found the online auctions to be unpredictable. Getting the last bid in does not work the same. You need to improve this, or I need to understand your system better. Perhaps a little of both.

Item purchased (set of china) had 4 items that had hairline cracks (probably old cracks). These were old pieces and may have been in storage for a long time before the auction. It would have been helpful to know that items were cracked before bidding but the cracks were only visible when one held the dishes up to the light so the auction house may not have known about them.

Fantastic to deal with...

This was a great experience. Everything went smoothly. I won 2 lots in this auction on a Saturday, I paid for them on Monday, and my items were delivered on Thursday.

A check was overnighted via fedex and was cleared by our bank immediately, however they said they required and additional 5-7 days before they would release the item to be shipped.

Auction house refused to sell the item claiming that was a two-eight day limit and they never responded to any of my emails this auction house is bait and switch... Buyer beware

THEY ARE THE BEST

Nice and straightforward transaction!

I disputed my "purchase" of an item and went back and forth with them as well as Liveauctioneers. The bottom line is I thought Liveauctionerers was willing to work with me to a mutually amicable settlement, however the auction house costumer service was non-existent. They knew through numerous-mails and phone calls I neither wanted or was willing to accept the item and would not waive the record of purchase.

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