Bidder Reviews for Willow Fine Art Gallery (185)
4.4 out of 5.0 Stars
1-50 of 185 Reviews
JohnMiami Shores, FL
Mar 18, 2026
bad communicators
This auction house does not respond to phone calls, other than a recording directing people to email them. Then they ignore the emails. Trying to pick up items won in an auction is very frustrating for the buyer. I recommend bidders look elsewhere.

randyCampbell River, CA
Feb 25, 2026
great packaging and good time frame on delivery
products came as shown/described in great shape

BillSaint Augustine, FL
Dec 23, 2025

SvenOslo, NO
Dec 10, 2025

Willow Fine Art GalleryDec 11, 2025
Please remove the negative comment. Our records show that the invoice has been sent to the email address listed on your account 14 times. It is not our fault that you haven't checked that email account or your spam folder. Thank you! Best regards, Willow Fine Art Gallery team

RoyBuckeye, AZ
Oct 14, 2025

SophiaSanta Ana, CA
Oct 11, 2025
Won auction but no response on how to pick up item after reaching out multiple times
Won auction but no response on how to pick up item after reaching out multiple times

MichaelEastpointe, MI
Sep 18, 2025
Received damaged!
Sadly whoever packed this didn't know what they were doing then to make it worse they withheld part of the refund that the Clerck said I would receive. Not enough to make $off me honestly?

Willow Fine Art GallerySep 25, 2025
Your negative review of our auction house is unacceptable when we had absolutely nothing to do with your decision to ship through the option shown on the invoice (LiveShipping). The auction house is responsible when the shipment is made through the partner agency (UPS) to the auction house. This shipment was not made through the auction house, therefore, we do not accept this comment. You should retract your comment. If you should give someone a negative review, it should be the shipping agency (LiveShipping), not the auction house that lovingly processed the sale. We hope your attitude changes in the future with other auction houses. For now, you are blocked from future activities with our auction house. We cannot afford for you to do this again in the future, so I will not hesitate to consider the damage it may cause to our reputation. Willow Fine Art Gallery Team

lisaPort Townsend, WA
Jul 08, 2025

Willow Fine Art GallerySep 25, 2025
We appreciate your comment and rating of our work. Thank you, thank you very much! Best regards, Willow Fine Art Gallery Team

TokimiSan Diego, CA
Jun 06, 2025

Willow Fine Art GallerySep 25, 2025
We appreciate your comment and rating of our work. Thank you, thank you very much! Best regards, Willow Fine Art Gallery Team

MichaelVirginia Beach, VA
Apr 29, 2025

Willow Fine Art GallerySep 25, 2025
We appreciate your comment and rating of our work. Thank you, thank you very much! Best regards, Willow Fine Art Gallery Team

KeithBen Lomond, CA
Apr 19, 2025

Willow Fine Art GallerySep 25, 2025
We appreciate your comment and rating of our work. Thank you, thank you very much! Best regards, Willow Fine Art Gallery Team

MaryPortland, OR
Apr 17, 2025
Went above and beyond!
Great job packing and shipping 2 pieces of art. Well done, easy to pay and great communication. Thank you!

Willow Fine Art GallerySep 25, 2025
We appreciate your comment and rating of our work. Thank you, thank you very much! Best regards, Willow Fine Art Gallery Team
SofiaSan Francisco, PA
Dec 27, 2024
We recommend them. They are very professional. Thank you!
Excellent work team. Very good description of the article. They respond immediately to all questions. Shipping is handled by a very professional UPS Agency. Overall we are very happy with all the business we have done with Willow. Thank you very much!

Willow Fine Art GallerySep 25, 2025
We appreciate your comment and rating of our work. Thank you, thank you very much! Best regards, Willow Fine Art Gallery Team

JuanHialeah, FL
Dec 02, 2024
Awesome
Another great auction. Seamless from beginning to end. Item described well, easy payment, and shipping. Will continue shopping with Willow!

Willow Fine Art GallerySep 25, 2025
We appreciate your comment and rating of our work. Thank you, thank you very much! Best regards, Willow Fine Art Gallery Team

RossoBarcelona, ES
Sep 16, 2024
Awesome! Great Service!
Everything went as it should. Not the first time I buy from Willow, and not the last time I will. They are so easy to work with that it's a pleasure. We buy from all over the world and Willow is one of the best! Patiently waiting for the next one!

Willow Fine Art GallerySep 16, 2024
Thank you very much for the comment! Best regards, Willow Fine Art Gallery team

LeonidBoca Raton, FL
Sep 16, 2024

Willow Fine Art GallerySep 16, 2024
Thank you very much for the comment! Best regards, Willow Fine Art Gallery team

PierreLantana, FL
Sep 09, 2024
Very happy and satisfied with our purchase!
We will buy from Willow again, because our expectations as customers were met 100 %. In all aspects very professional. Excellent and exact description of the lots, attention to the buyer is professional and complete, finally the shipment of the won lot including prices, are very good and on time. We recommend this business. See you at the next auction! Thanks Willow!

Willow Fine Art GallerySep 09, 2024
Thank you very much for the comment! Best regards, Willow Fine Art Gallery team

PeterSunny Isles Beach, FL
May 21, 2024
the paintings look amateurish-not remotely by the artist attributed (attr)
Don't be deceived by language like "from a private collection" (that could be the seller) or "unique piece" (this means it is not a reproduction but it is isn't by the named artist either, it is in the artist's "style") or even "Willow Art Gallery" (try to find an actual gallery like the nice name suggests). Not by the famous artist and not good paintings in the style either-very amateurish.

JeffreyGreen Village, NJ
May 08, 2024
Painting was as described
Painting was as described. They do not pick up the phone or call you back-have to use email and they do not respond all the time. I was worried about their shipping use of 1 shipper but price was fair and done in a reasonable time frame. The COA that was promised did come but the language was weaker than I was looking for.

Willow Fine Art GallerySep 16, 2024
Thank you very much for the comment! Best regards, Willow Fine Art Gallery team

GregSan Francisco, CA
Jan 15, 2024
To slow
No response after trying to contact them several times through email and phone calls, very very slow shipping and difficult to communicate with the shipping company.

Willow Fine Art GalleryJan 15, 2024
Dear Customer, About Shipping and Handling-INVOICE # **********-Thank you for your purchase! Our auction house will be happy to work with you as a buyer and we value you highly. If you did not agree with the handling and shipping, this negative comment is unacceptable by the auction house. Everything related to shipping must be consulted with the experts of the Shipping Agency associated with our auction house. Our auction house is not in charge of shipping. The Shipping Agency contacted you after making payment for your purchase to process your shipment, and you did not agree with the shipping price. The handling and shipping of all items is carried out applying procedures that protect the items, or the item purchased; This includes double box, etc. After the items leave for their final destination, that is, directly to the buyer, they go through a handling process that is outside the reach of the Shipping Agency associated with the auction house and even less of the auction house. That is the reason why measures are applied to protect the items from being damaged in shipping. You purchased a collector's item, and protecting it is even more of a priority. This is why it is suggested to pay shipping insurance. The Shipping Agency has a high volume of items to deliver or ship, and you received the quote and shipment on time. This reveals the efficiency of the Shipping Agency, and it is not acceptable to disqualify that effort to do the work as efficiently as possible. The associated shipping agency is specialized in national and international shipping of Fine Arts, Antiques, Artistic Glass, etc.). Again, everything related to shipping must be consulted with the experts of the Shipping Agency associated with our auction house. Our auction house is not in charge of shipping. Thank you for your time and for choosing to be a client of our auction house! We wish you a happy and blessed week! Best regards, Willow Fine Art Gallery Team

JanickeHouston, TX
Jan 12, 2024
Very accurate!
Very accurate!

Willow Fine Art GallerySep 09, 2024
Thank you very much for the comment! Best regards, Willow Fine Art Gallery team

TheodoreKanab, UT
Dec 29, 2023
Outrageous shipping charge
So I want a quarter in an auction a $0.25 piece instead of them putting it in a padded envelope and mailing it to me they directed me to a local UPS shop who is charging me $38.10 for shipping a $0.25 piece to me it's outrageous it's ridiculous I would recommend you not use there auction site for they don't work with you they seems like they work against you

SetonWest Palm Beach, FL
Nov 16, 2023
No communication
I wrote several emails inquiring about the pick up of the item and the reply took days. They don’t answer the phone either. Then I was told via email that they were moving their operations and would let me know where to pick up my item. They were in Ft Lauderdale but the pick up was in Miami! I would never have bid on the item if I knew this was the case. All in all it was a disappointing experience. And when I complained to LiveAuctioneers I did not get a response either. I have bid many times on LiveAuctioneers and always had a pleasant experience with the auction houses. Ignoring my phone calls and e-mails was not professional and made me feel like I was dealing with dishonest and disreputable people.

RichardBirdsboro, PA
Oct 16, 2023

Willow Fine Art GalleryOct 16, 2023
Thank you very much for the comment! Best regards, Willow Fine Art Gallery team

JohnNaples, FL
Sep 16, 2023
Item as advertised
But the best part was after the sale. The Gallery contacted me immediately and was always available for questions. Item packed well and arrived (am wearing it now). Only the highest accolades for this Gallery.

Willow Fine Art GallerySep 16, 2023
Thank you very much for the comment! Best regards, Willow Fine Art Gallery team

JulianneThe Villages, FL
Jul 12, 2023
Consider all costs when bidding.
My item = $50, fee = $15, shipping = $35 = $100

Willow Fine Art GalleryJul 12, 2023
Dear Mrs. Julianne , According to records, this is the first lot you have purchased at Liveauctioneers (Lot. 0125-Lladro Porcelain Figurine, Ten & Growing 7635). Auction on June 20, 2023. Your report and opinion are unacceptable, I never consulted with our auction house about shipping. The shipment is independent of the price that a client pays for his won lot. The shipments are treated with the expert party, in this case it is the Shipping Agency. Our auction house does not list, does not execute shipments. Clients have the opportunity to search for alternatives and discuss the prices of their won lots, and this happens at the time of coordinating the shipping quote, with the Shipping Agency. Your report is also unacceptable for many reasons, the previous one is one, and another is: Shipping is paid, it is not free, and the piece you won (at a ridiculous price according to the market), is not so small, and It also needs care for its transfer, it is made of original porcelain, with many details. No shipment would cost you less. Our house feels affected by your opinion, we are a family business, and we put all our effort to do the best job for our clients, which we consider to be the most important thing. Again, we do this with great care and respect. We hope that you will have better judgment in the future, when giving your opinion and evaluating a service. Shipping is paid according to the delicacy of the lot. We need to guarantee 100 % customer satisfaction in all aspects of purchasing a lot. Thanks for your time. Wishing you a happy and blessed day! Best regards, Willow Fine Art Gallery Team

ViverNew York, NY
May 29, 2023
Great transaction
Perfect vase

Willow Fine Art GalleryMay 29, 2023
Thank you very much for the comment! Best regards, Willow Fine Art Gallery Team

BarbaraBurlington, CT
May 21, 2023
Integrity auction house
My purchase of a gorgeous vitrine was processed very cordial with perfect answered questions and shipping process!! Felix even sent me a picture when my item was lifted into the truck. An integrity Auction House!!

Willow Fine Art GalleryMay 22, 2023
Thank you very much for the comment! Best regards, Willow Fine Art Gallery Team

PierreLantana, FL
Mar 24, 2023
Very happy and satisfied with our purchase!
We will buy from Willow again, because our expectations as customers were met 100 %. In all aspects very professional. Excellent and exact description of the lots, attention to the buyer is professional and complete, finally the shipment of the won lot including prices, are very good and on time. We recommend this business. See you at the next auction! Thanks Willow!

Willow Fine Art GalleryMar 24, 2023
Thank you very much for the comment! Best regards, Willow Fine Art Gallery Team

JuanHialeah, FL
Mar 22, 2023
Awesome!
Another great experience with the Willow team! Definitely won't hesitate with purchasing more, can't wait for the next one! Thanks Willow!

Willow Fine Art GalleryMar 24, 2023
Thank you very much for the comment! Best regards, Willow Fine Art Gallery Team

DanielGranite Falls, NC
Jul 12, 2022
packing
Everything went as it should. Packing was wonderful. Item arrived in a timely manner and arrived undamaged. Thank you

Willow Fine Art GalleryAug 12, 2022
Thank you very much for the comment! Best regards, Willow Fine Art Gallery Team
RobertMadison, WI
May 31, 2022

Willow Fine Art GalleryAug 12, 2022
Thank you very much for the comment! Best regards, Willow Fine Art Gallery Team

JuanHialeah, FL
May 21, 2022
Easy from start to finish.
Another great auction! Easy from Start to Finsih!

Willow Fine Art GalleryJun 09, 2022
Thank you very much for the comment! Best regards, Willow Fine Art Gallery Team

GregSterling Heights, MI
May 13, 2022

Willow Fine Art GalleryMay 13, 2022
Thank you very much for the comment! Best regards, Willow Fine Art Gallery Team
GraceLondon, GB
Apr 06, 2022
Exellent!
Thanks!

Willow Fine Art GalleryMay 13, 2022
Thank you very much for the comment! Best regards, Willow Fine Art Gallery Team
rachellParis, FR
Apr 06, 2022

Willow Fine Art GalleryMay 13, 2022
Thank you very much for the comment! Best regards, Willow Fine Art Gallery Team
TokimiSan Diego, CA
Apr 06, 2022

Willow Fine Art GalleryMay 13, 2022
Thank you very much for the comment! Best regards, Willow Fine Art Gallery Team
SofiaSan Francisco, PA
Apr 06, 2022

Willow Fine Art GalleryMay 13, 2022
Thank you very much for the comment! Best regards, Willow Fine Art Gallery Team
RossoBarcelona, ES
Apr 06, 2022

Willow Fine Art GalleryMay 13, 2022
Thank you very much for the comment! Best regards, Willow Fine Art Gallery Team
ArthurLos Angeles, CA
Apr 06, 2022

Willow Fine Art GalleryMay 13, 2022
Thank you very much for the comment! Best regards, Willow Fine Art Gallery Team
SofiaSan Francisco, PA
Feb 19, 2022

Willow Fine Art GalleryMay 13, 2022
Thank you very much for the comment! Best regards, Willow Fine Art Gallery Team
ArthurLos Angeles, CA
Feb 19, 2022
We are very happy with our acquisitions. Thank you for your business Willow Fine Art Gallery!
Thanks!

Willow Fine Art GalleryMay 13, 2022
Thank you very much for the comment! Best regards, Willow Fine Art Gallery Team
rachellParis, FR
Feb 19, 2022

Willow Fine Art GalleryMay 13, 2022
Thank you very much for the comment! Best regards, Willow Fine Art Gallery Team
SilviaBarcelona, ES
Feb 19, 2022
Excellence and good business. Thank you very much Willow!
Thank you very much Willow!

Willow Fine Art GalleryMay 13, 2022
Thank you very much for the comment! Best regards, Willow Fine Art Gallery Team
RossoBarcelona, ES
Feb 19, 2022

Willow Fine Art GalleryMay 13, 2022
Thank you very much for the comment! Best regards, Willow Fine Art Gallery Team
Katherine NY, NY
Feb 19, 2022
Thanks!
Thanks!

Willow Fine Art GalleryMay 13, 2022
Thank you very much for the comment! Best regards, Willow Fine Art Gallery Team
AngelSevilla, ES
Feb 19, 2022

Willow Fine Art GalleryMay 13, 2022
Thank you very much for the comment! Best regards, Willow Fine Art Gallery Team
TokimiSan Diego, CA
Feb 14, 2022

Willow Fine Art GalleryMay 13, 2022
Thank you very much for the comment! Best regards, Willow Fine Art Gallery Team
RichardLantana, FL
Feb 14, 2022

Willow Fine Art GalleryMay 13, 2022
Thank you very much for the comment! Best regards, Willow Fine Art Gallery Team
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