Bidder Reviews for Lion and Unicorn (2,346)

I won an auction in January and my money was deducted immediately (along with a shipping charge that was more than the combined total of my winning lots) however I did not receive my winning lot until the end of March. Initially I'd contacted the auction house 2 weeks after my winning bid and was told then there was a 4 week processing time. Fast forward 6 weeks and I contacted the auction house and this time received no response. Only after contacting liveauctioneers did the auction house finally respond. Ultimately it's the worst experience I've had on the site thus far.

I buy alot from LiveAuctioneers and have several packages a week shipped, $90 for a 12 x 12 x 12 box from FL to NC is twice as much as it should be, I would factor really high shipping costs into any order if you are away from the house.

They offer high-quality items, and their customer service is exceptional. They are always helpful and attentive, and everything is spotlessly clean. The packaging is perfect, and it was the best experience I’ve had at an auction.

This auction has good items and is well run but they use standard shipping costs and I have paid $30 to ship one coin. They do mention this up front but if one is bidding on small items that are not particularly expensive it basically doubles the price of the item.

Easy, happy transaction.

great auction house

Professional auction house that also excels in after-sales service

Like the title says.. hands down (no pun) Lion and Unicorn is by far one of if not the single best auction houses in southern Florida!! From the photography and the description to the the auction floor the entire Lion and Unicorn team is well organized and professional... I have bid and purchased on a regular basis and have found myself watching the auctions whenever I can. What's so satisfying is that I can always count on Lion and Unicorn to get me my invoice, and ship my piece to me without me having to micromanage my experience... and that means happy bidder... hands down!!! Thank you Lion and Unicorn A. S.

So cute! This WDCC piece is in outstanding condition. It was packed very securely and shipped quickly. I'm very happy with my purchase

After the tracking number obtained, the package was delivered quickly in an excellent packaging. True to picture and more. Thank you, J. A.

This auction house is top-notch! I have never encountered any issues with Lion and Unicorn. Every aspect from the initial bidding process to the final receipt of your item (s) goes without a hitch. Items are always packaged with great and professional care to ensure safe passage to your home or business. I would very highly recommend Lion and Unicorn as your auction house of choice to anyone seeking a smooth and transparent transaction.

Good customer service

it was ok. Shipping cost absurdly y Hight, will not do business again

This is a very good organization to buy from. They are honest and do excellent shipping.

The entire process was easy, from bidding to receiving the items. Used in house shipping and was affordable and convenient.

Thank you! Item was as described, and I was able to receive my bid item without excessive shipping and handling fees.

Everything I purchase is in excellent condition. The staff is helpful & friendly

Great company! I've purchased from them before and am always pleased.

Bid and won a beautiful Z scale train set for my collection. Picked up … no hassles … and the staff were very friendly and happy to see me! Will buy from again!

They were very easy to communicate with and packing was well done for fragile items.

Excellent packing and speedy shipping. I have bought from them before, never had any issues.

Lion and Unicorn is without question the # 1 auction house in the south Florida area. Their entire team is totally professional and in point.. regardless of front of house.... back office.. shipping department their entire team works with skill and dedication rarely found anywhere today. I have purchased from Lion and Unicorn for just two or three years and each time my experience is always 100 % solid and professional. I never worry about the item I'm bidding on because I know that the photographed item and description will be exactly what I receive. Thank you Lion and Unicorn!!!

Bidding (and winning) with this organization is easy and a lot of fun. Their shipping is excellent! And they get it all done rather quickly. I enjoyed my first experience, have bid and won more, and will continue to look at their offerings.

Second successful and smooth transaction with them. On my “favorites” list