Treasure of Gems & Jewelry

My daughter very happy...... I’ll buy again. Thanks

All lots as information provide by the house. Would buy from again. Thanks

Good quality of loose stones at Auction. Am Satisfied.

I have paid for five beautiful items and I have received NONE of them. The invoice was paid immediately upon receipt. The auction was 5/20/20. Today is 9/24/20. I have written email messages and received no response. WARNING. STAY AWAY. Apparently the merchandise was to come from India. DO NOT RECOMMEND.

I was the winning winning bidder of lot 580 (Pashmina Shawl) in an auction on May 20, 2020, hosted by Treasure of Gems & Jewelry, Murfreesboro, TN, USA. The explicit terms of the purchase included a $10 fee for shipping. The auctioneer charged me $20 in shipping and refused to honor the published rate of $10. I paid in full for the item on May 23, 2020, via PayPal. As of early July, the auctioneer had not delivered the shawl or responded to my emails regarding the status of the delivery of the item. The shawl was finally delivered to me on or about July 22 only after I had contacted customer support at LiveAuctioneers and filed a dispute with PayPal. To date, the auctioneer has never provided me with an explanation of the nearly two month delay in shipping the shawl. I will never patronize this auctioneer in the future, and I would advise you to not do business with this auctioneer. To date, I have not received the Pashmina Shawl. Also, the merchant has not responded to my inquiries about the delivery of the item. On your website, there are additional persons complaining that the same merchant has failed to deliver other items. Please investigate this matter. I have already initiated a payment dispute against the merchant with PayPal. Please contact me if you need any additional information. Joseph Avenue Western Springs, IL 60558 630/********************

Won 2 bids in an auction in May. Received one item, but the earrings never arrived. Contacted the auction house and received a followup that the earrings would ship from a 2nd location. They never arrived. Will not use this vendor ever again.

I purchased a necklace on May 20 and paid the invoice via PayPal. I never received the item. I contacted the seller and auction house multiple times with no answer. I am now requesting a refund from PayPal. Do not buy from this auction house or seller.

Very Poor. Unresponsive. Received only half of lots purchased. Will not use again.