Penny Lane Antiques & Appraisals
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Bidder Reviews for Penny Lane Antiques & Appraisals (14)
4.3 out of 5.0 Stars
6 Latest Top ReviewsSee All
JillStudio City, CA
Mar 07, 2023
Great item, fast shipping, easy transaction-many thanks!
Mary EllenEverett, WA
Mar 03, 2023
Penny Lane most helpful in changing shipping companies when the first was totally unsatisfactory.
This auction house is highly recommended and gives excellent service.
Jun 14, 2019
All went well
Jul 01, 2019
Has this to approve but good customer service!
No condition report and not clear photos of the items but very responding to calls and requests!
LisaBroken Arrow, OK
Jun 28, 2023
Need more pictures, better description and explanation of shipping and fees
Nice item. Listing needed to have more pictures. Vase was not signed as stated in the description. There needs to be more explanation of shipping charges and other options for shipping. Shipping was more than I paid for the item. Also further explanation of fees, there were the sellers fees and processing fees. Also need more explanation about how to pay. I asked this question, but received no answer. My credit card was charged several days after the auction ended. Overall I am happy with the item, but due to additional charges would probably not buy from again.
Mar 19, 2023
There were approximately 14 small items. The price I paid was satisfactory. It took 7 weeks before I received the items. The auction house sent them to a United Parcel Store for packing and shipping a week after I paid for them. Two weeks later I received an invoice from the UPS state that I was being charged $40.00 for packing and another $60.00 for shipping. I was being charged $100.00 for 17 small antique items that I paid $14.00 for. I CALLED THEM to find out why the cost was so high. The bubble wrapped and taped every single item in spite of the fact that only one item was breakable. I told them to send the items back to the Auction House to arrange for someone else to ship them. I contacted the Auction House and told them they would be coming back and to send them by the Post Office. Two weeks later I received a bill from the Post Office for $39.00 to ship it and I paid it. Nearly 3 weeks later I received the items. I was happy with the items but not with how fast anyone worked to get them to me.
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