Bidder Reviews for Broken Arch Auction Gallery NCFL#9399 (285)
TOP RATED
4.6 out of 5.0 Stars
Accurate Descriptions
Quick Responses
Easy Payments
Seamless Shipping
150-200 of 285 Reviews
All Ratings
Highest Rated
PatriciaWilmington, NC
Jul 21, 2021
As pictured!
It's always a pleasure to do business with Broken Arch Auction Gallery. A very satisfied customer!
JackiePikeville, KY
Jul 20, 2021
EileenLos Altos Hills, CA
Jul 19, 2021
AnnLaurens, SC
Jul 19, 2021
CallieWinston Salem, NC
Jul 19, 2021
Great to work with
Have purchased from several different auctions; items are described accurately and auction house personel are easy to work with. Highly recommend!
Randall STEVELake Lure, NC
Jul 19, 2021
TorryEmbden, ME
Jul 14, 2021
Broken Arch Auction Gallery Jul 14, 2021
I’m sorry you are not pleased with the speed in which your refund has been processed. It took several weeks to verify and confirm that a piece was missing. Once it was confirmed we sent a refund check to the same address as your shipment. This is the first we have heard that you feel some items are mismatched. As always we stand behind what we sell and are here to help make sure you are happy with your purchase. Please call the auction house so we can help with this issue.
DeaLong Beach, CA
Jul 13, 2021
Major Repaired Damage
The piece had a major repaired break which was not apparent in the photos due to the camaflouged paint at the repair. The damage was mistakenly missed by the auction house and not mentioned in the description. After initial misques, the auction house offered to refund my costs including bid amount, buyer premium, and shipping costs.
Broken Arch Auction Gallery Jul 13, 2021
So sorry you are not please with your purchase. If it is something we missed during the cataloging process we will be happy to refund your money. It is always best to reach out to us if you receive something you feel was not described correctly. We stand behind what we sell and are here to help.
MikaraStatesville, NC
Jun 15, 2021
Wonderful Auction House!
Items were described perfectly, stored safety and pick up was easy. They even helped to assist during pick up which is always a nice touch. Thank you! Can’t wait for your next auction!
CandaceWaynesville, NC
Jun 14, 2021
PatriciaAsheville, NC
Jun 14, 2021
PatriciaWilmington, NC
Jun 14, 2021
Excelllent
Travis was extremely helpful. He was quick to respond and my chair is just as he described it.
JackJonesborough, TN
Jun 14, 2021
WayneJohnson City, TN
Jun 14, 2021
CharlesAustin, TX
Jun 14, 2021
JohnCharlotte, NC
Jun 14, 2021
MikeGreenwich, CT
May 17, 2021
Very Helpful with the Shipping
Shipping can frequently be a problem in buying antiques from dar-away auctions. Not with these people. They have a strong relationship with the local UPS-and UPS responds in kind. My item was picked up and packed immediately, and delivered promptly at a very reasonable rate. This is a very professional operation.
KandieAsheville, NC
May 17, 2021
WayneJohnson City, TN
May 17, 2021
LindaHamilton, OH
May 17, 2021
CindyOrangeburg, SC
May 16, 2021
BryanRancho Mirage, CA
Apr 14, 2021
LarryCedar Rapids, IA
Apr 12, 2021
TreacyAsheville, NC
Apr 12, 2021
JoseDavie, FL
Apr 12, 2021
PamelaCheck, VA
Mar 15, 2021
ChuckPiney Flats, TN
Mar 09, 2021
JackiePikeville, KY
Mar 09, 2021
WayneJohnson City, TN
Mar 08, 2021
JoseDavie, FL
Mar 08, 2021
GaryLady Lake, FL
Mar 08, 2021
JoanAsheville, NC
Mar 08, 2021
PattyCatawba, NC
Mar 08, 2021
Wonderful, helpful owners
Very nice people. We drive 1 1/2 hours to view items. It is so nice to not have to pay shipping. The last item was amazing and turned out much more beautiful than expected after I touched it up. They load so carefully. I will look at their items in the future. We bought a really nice desk from Maine. It took months to get it. With Broken Arch, we win and pick it up the next day.
MarthaFullerton, CA
Mar 08, 2021
KeivanAtlanta, GA
Mar 08, 2021
DonaldLomita, CA
Feb 27, 2021
TomBloomfield Hills, MI
Feb 07, 2021
SusanGreeneville, TN
Feb 03, 2021
Always a Pleasure!
You never know what will show up next at Broken Arch-but that's the fun of it. We're purchased all kinds of items over the years, most notably, antique furniture. This family-run business appreciates their customers. Responsive to questions and helping with delivery of purchases. We always look forward to these auctions and are always on the lookout for unique items to decorate our 1855 home in East Tennessee. We've never been disappointed!
ashleySouthern Pines, NC
Feb 02, 2021
BrendaBlack Mountain, NC
Feb 01, 2021
If you are a vintage/antique lover you will really this place.
Great place to buy!!! Easy access to auction house, auction is set up for the buyer's convenience, comfortable seating, Travis and everyone is very nice and helpful.
SueHendersonville, NC
Feb 01, 2021
Very honest and reputable auction service and always customer friendly.
We have been doing business with this auction house since they have been in business and have never had a problem that was not immediately addressed and resolved to our complete satisfaction. One of the very best auctions to do business with. They are always very professional and work hard to operate an honest and reputable auction providing unusual and good quality items to their customers. They definitely take care of their customers as well as their consignors. You will enjoy working with them either as a buyer or seller.
ElizabethWestfield, NC
Feb 01, 2021
CorbettSun City Center, FL
Feb 01, 2021
BrendaMosheim, TN
Feb 01, 2021
jinazhongBeijing, CN
Jan 05, 2021
FramontGreenwich, CT
Jan 05, 2021
Broken Arch Auction Gallery NCL#9399Jan 05, 2021
We are sorry to hear your item is damaged. We have reviewed the photos and description of that lot and we feel it left our facility without any damage. All of our packing and shipping is done by UPS. I would suggest filing a claim with them. You can always reach out to us for claim assistance. We are here to help and want to make your buying experience a positive one. Please call us at 828-713-8869
TreacyAsheville, NC
Dec 08, 2020
Great experience
Travis and his team are incredible!!! They are so knowledgeable and helpful.. Every experience is a great experience!!
MikeIndian Wells, CA
Dec 08, 2020
As described
The item was as described, the bidding went well and the communication was timely.
GlennBerkley, MA
Dec 08, 2020
JackiePikeville, KY
Dec 08, 2020
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