Bidder Reviews for Selkirk Auctioneers & Appraisers (197)

Thank you for your review, Stephen! We hope to earn back that last star in the future.

Thank you for your 5-star review, David!

Thank you, Rayvon, for your review!

Thank you for your review, Stephen! It was a pleasure working with you and we look forward to doing business with you in the future!

Thank you for your 5-star review, Donald! We're sorry to hear your frustration with shipping costs. Unfortunately, the cost of shipping is not something Selkirk has control over. We have a full list of bidder-recommended third-party shippers that we have readily available for our clients and we encourage bidders to reach out for quotes prior to bidding so that there are no unexpected costs when it comes to winning an item at auction. Feel free to reach out to us prior to bidding in the future and we will do what we can to assist you with obtaining shipping quotes!

Thank you, Stephen, for your 5-star review!

Thank you for your review, Derek! We appreciate your 5-star rating!

Thank you, Philip, for your 5-star review!

Good day, Paul. The knife blades are marked Stainless Steel. Our description states "eight (8) dinner knives with stainless blades". You can also very clearly see and read the markings on the blades in our photos. The blades read "Stainless Steel". This is standard for Sterling flatware. Blades on these dinner knives are never Sterling. There was nothing misleading or misrepresented about this in our description or our photos. As for the two (2) out of the ninety-five (95) pieces in the lot that were a different pattern, you can also very clearly see these in our photos had you examined the lot online. Regarding shipping, this is the first we have heard of this and upon reviewing the tracking details of your package, this information is blatantly untrue. We received your check payment in the mail for your invoice on October 28th and we sent you an email confirming this. The package was then taken to the post office and scanned by USPS on November 3rd. That is four (4) business days after we received payment from you. The email we sent to you discussing our in-house shipping process states "We ship items within 10 business days after receiving payment". Please explain how this is delayed shipping. You then received tracking information fromstamps.com that stated your package would arrive within 1-3 business day to which you acknowledged. Your package was then delivered to you on November 6th. On the 3rd day. This is all documented when you review your tracking information so again, please explain how this is delayed shipping. This is the first we've heard of any issues regarding the packaging quality. If there was damage that occurred, that needs to be communicated to us directly so we can address it accordingly. Lastly, as for communication, you called when the owner was out of town and left a review less than 72 hours later. You didn't leave much time at all for the owner to call you back and address your concerns before you left this negative, misleading review.

Thank you for your 5-star review, Andrew! Always a pleasure doing business with you!

We appreciate your review, Tod-thank you!

Thank you for the review, Elisa!

Thank you, John, for the 5-star review!

Thank you, Michael! We look forward to seeing you again!

Thank you for the 5-star review, Michael! We enjoy doing business with you!

We have no record of you purchasing anything in our system, nor any record of any past registrations, so this review seems quite misleading. If you could give our office a call or send us an email to clarify what this is in regard to, we'd appreciate it.

Thank you for the 5-star review, James!

Thank you, Richard, for the 5-star review! We're happy to hear your satisfaction!

Thank you for the 5-star review, Susan! We appreciate your business!

Thank you for the 5-star review, Steve!

Max, it's quite surprising to see this review. You reached out to us on 2 separate occasions. Once after our office hours on January 15th, to which we responded less than an hour after our office opened on January 16th. And again, on February 10th, to which we responded in less than an hour. Neither of these conversations indicated that you were unhappy or unsatisfied with the service we provided. You paid your invoice in a timely manner, and arranged for shipping in a timely manner as well. Again, it's quite surprising to see this review as we have heard nothing from you in this sense. We were very clear in our communication and instructions to assist you to the very best of our ability and did so in a timely manner. We feel that our conditions of sale, which you agree to when registering to bid with us, are very straight forward, and we are very communicative and open about these conditions. Had you not been happy with or wanted to comply with these conditions, you should not of bid in our auction. If you could send us an email letting us know what prompted you to leave us this negative review, and what made you feel this is your worst experience, we would love to hear from you. **********

Thank you for the 5-star review, George!

Thank you, Perry, for your 5-star review!

Thank you for the review, Gisela!! We appreciate your continued business and look forward to seeing you again!

Thank you for the review, Valerie!

Gary, We let you know the steps we recommended you take in our message correspondence last week and it appears that you did not reach out to the shipping company, as we advised. Photos are not "staged" to hide any condition issues. Any condition issues that a lot may have, our wonderful photographers take close up images of and include them in our online cataloging. We take pride in being very transparent in our photos, cataloging, AND whenever a condition report is requested, which, you did not request a condition report or any additional photos prior to the auction. Again, as stated in our correspondence, we recommend reaching out to the shipper you utilized.

Thank you for the review, Bruce! It's great to hear how much you enjoyed tuning into and participating in our auction!

We are very disappointed to see your review, Steve. Selkirk is not responsible, nor has any control, over third-party shipping prices. We also recommend reaching out for shipping quotes prior to bidding so that there are no surprises when arranging to have an item shipped after purchasing. We are as clear as we can be on this. I would recommend reaching out to the shipper you chose to pick up, pack, and ship your item to you, as Selkirk is not responsible, nor has any control, over how quickly an item is shipped. Please reach out to us at ********** and let us know what non-user-friendly issue you experienced.

Thanks for the 5-star review, Brad!

Thank you for the review, Hugh!

Thank you for the 5-star review, Thom!

Thank you for the review, Sue! We're so happy to hear about your experience with our staff. We hope to do business with you again soon.

Thank you, Andrew, for the 5-star review!

Thank you for the review, Paul!

Thank you for the review, Christopher! We look forward to doing business with you in the future.

Thank you, Patrick, for the 5-star review!

Thank you for the 5-star review, Andrew! We appreciate your repeated business.

Thank you for the review, David! We enjoy doing business with you.

Thank you, Daniel, for the 5-star review!

Thank you for the review, Scott! We hope to do business with you again in the future.

Thank you for your 5-star review, Teresa! We appreciate the feedback.

Thank you for the 5-star review, Tod!

Thank you for the review, Lemeng. We're happy to hear you enjoyed your experience with us! We hope to do business with you in the future.

We're sorry to hear that you were unhappy with your shipping options, Frank. We are very upfront and clear on our shipping policies, which state that shipping is the responsibility of the buyer. It is highly recommended that you reach out for shipping quotes prior to bidding, so that there are no unwanted surprises after purchasing a lot from one of our auctions. Selkirk is not in charge or responsible for shipping prices.

Thank you for the review, Ian!

Thank you for your review, John! We hope to earn back that last star in the future.

We're happy you shared your positive experience with us, Craig! We appreciate your 5-star review and look forward to working with you in the future.

We're glad you enjoyed your experience with us, Frank! Thank you for your review!