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Bidder Reviews for Salem Auction House (23)
4.4 out of 5.0 Stars
1-23 of 23 Reviews
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Highest Rated
MargaretFranktown, CO
Dec 03, 2024
Salem Auction House is Trustworthy
Very glad I won this online auction. The images in the listing were clear and showed all angles, so the figurines I received were exactly as expected. They were shipped promptly via UPS and arrived safely. The calculated shipping was not accurate for these teeny tiny pieces (weighing about one pound) and Salem was able to adjust the shipping upon my request. They have a very responsive, polite, and professional customer service team. I would do business with them again.
FrancisStafford, VA
Nov 20, 2024
Superior Customer Service and Seamless Order Processing and Shipping
Top-tier auction house! Five-star rating for bidding, order processing, and shipping experience. Seamless invoicing; in-house shipping fee was 15 % of the total LiveAuctioneers shipping estimate! Superior customer service.
Salem Auction HouseNov 21, 2024
Thanks, Francis!
EmilWaban, MA
Nov 08, 2024
Very easy to work with, responsive and helpful. Hope to do business again.
All Items Just as Described! Fast and Reasonable Shipping! Thank You
Salem Auction HouseNov 21, 2024
Thanks Emil:)
ChrisLansing, MI
Nov 05, 2024
Salem Auction HouseNov 05, 2024
Thanks, Chris!
ScottAstoria, OR
Oct 28, 2024
Simple and Easy Transaction!
I have family in the same town as the auction. After winning I contacted the auction house to arrange for local pick up and staff was very polite and accommodating. I’m used to having to pay a premium to ship from auction houses (not all, but most) and this was a simple and pleasant transaction. Will definitely follow this auction house!
Salem Auction HouseNov 21, 2024
Thank you, Scott!
LarryWinnemucca, NV
Oct 24, 2024
Salem Auction HouseOct 24, 2024
Thanks, Larry!
Harold EDumfries, VA
Oct 08, 2024
Salem Auction HouseOct 08, 2024
Thanks for the review, Harold!
Romano Brooklyn, NY
Oct 01, 2024
Salem Auction HouseOct 01, 2024
Thank you for the review, Romano!
SuzanLacombe, LA
Sep 19, 2024
Salem Auction HouseOct 01, 2024
Thank you for the review, Suzan!
davidPort Huron, MI
Dec 22, 2023
Salem Auction HouseDec 22, 2023
Thanks for the review, David!
ChetReston, VA
Dec 18, 2023
$462 for Shipping and Handling on $180 item
Salem Auction house advertises that they offer shipping. They take the items to UPS and UPS packages and ships them for ridiculous prices and they will make no effort to stop them from doing so.
Salem Auction HouseDec 18, 2023
Hi Chet, We're sorry you had a poor experience. However, your comments are simply not true. You were given the option to use UPS pack & ship guarantee, have us use a discounted ground shipping label or arrange your own option. You decided to use a discounted ground shipping label. Additionally, you could not find a cheaper option yourself. This is all documented in our emails. We're glad your purchase arrived safely and hope you enjoy the antique decoys. You are always welcome to reach out prior to bidding on an item for a shipping estimate as well. Cheers
TravisBarling, AR
Dec 10, 2023
Personal service
Had an issue with my mailing address.. they contacted me more than once to make sure they had the correct info, the contacted later to make sure I received the item
Salem Auction HouseDec 10, 2023
Thank you Travis! We really appreciate it and glad your item arrived safely. Cheers
AmitMclean, VA
Dec 04, 2023
Salem Auction HouseDec 04, 2023
Hi Amit, We reached out via email about the poor review and we're really sorry you were upset with the cost of shipping. We use a service that gives us discounts and we don't up-charge, but we know shipping has gotten incredibly expensive. We hope you'll give us another shot in the future. We're always happy to give an estimate on shipping costs prior as well. Cheers
MaryModesto, CA
Sep 17, 2023
Very pleased
Courteous and helpful! Great ring.
Salem Auction HouseSep 17, 2023
Thank you for the feedback Mary:) Hope to do business again!
JakeSalem, OR
Sep 09, 2023
PeterTucson, AZ
Aug 21, 2023
Reliable Auction House
Item was as described by listing. Staff was friendly and courteous, fast shipping.
Salem Auction HouseAug 21, 2023
Thanks Peter! Appreciate you leaving a review.
StefanoBolton, CA
Aug 21, 2023
Salem Auction HouseAug 21, 2023
Thank you for the review, Stefano!
JianhuaNew York, NY
Aug 20, 2023
A great experience with this auction house
Response quickly and help customer to solve problems.
Salem Auction HouseAug 20, 2023
Thank you Jianhua!:)
StevenGranada Hills, CA
Aug 15, 2023
Excellent transaction
Very professional in every respect-and courteous. Hope to do business again.
Salem Auction HouseAug 15, 2023
Thank you Steven! Pleasure working with you.
Peter Tucson, AZ
Jul 30, 2023
Salem Auction HouseAug 01, 2023
Thanks Peter!
CarolDenver, CO
May 07, 2023
NicholasTroy, PA
Apr 27, 2023
Salem Auction HouseAug 01, 2023
Thanks Nicholas!
WilliamSpartanburg, SC
Mar 29, 2023
Good service
Good service, fast shipping.
Salem Auction HouseMar 29, 2023
Thank you for the review!
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