Specialist Antiques and Collectables Sale

Seller & Buyer Terms 2012 Ace Auctions Ltd Clients & Seller Accounts Ace Auctions Ltd offers free verbal non-obligation valuations on anything from a single item to large collections, specialist items and house and estate clearances. Specialists in gold & bullion, jewellery, militaria, coins and medals, we also sell and auction ceramics, antiques, furniture, art and much more. You may call us 01752 342020 seven days a week and you are welcome to bring items to our saleroom open times Free home visits, collection service available or visit us. Call 01752 342020 Simply give us a call! 01752 342020 and we will advise over the telephone where possible or one of our auctioneers can visit you in the comfort of your own home or business. We can visit mornings, daytime or evenings. 7am - 9pm. Monday - Sunday. Our auction room is open 3 days a week and you are welcome to visit us. Address/Location Valuations - We offer valuations on any item or collection including, jewellery, coins, medals, watches, antiques, collectables, silver, artwork, furniture and much more. In certain cases we use experts throughout the UK to ensure we get the latest and most accurate information and market value. We conduct specialist auctions throughout the year ensuring the maximum potential for your items and we hold general auctions every month. Our sale room is full of dealers, collectors, investors and the general public. We list all imaging and item details on our website and advertise locally, nationally and internationally. With bidding in the room, telephone, email, sealed commission bids and live national and international worldwide online bidding in our specialist auctions. From London - New York - Sydney we ensure your items get noticed. Valuations in writing and for probate or insurance purposes can be provided subject to charge. Reserves - Gold, Jewellery, Quality Silver, Antiques and rare items sometimes have a reserve in place at auction. A reserve is the minimum acceptable bid on any particular item before we will drop the hammer thus legally completing the sale. It is up to the client to request a reserve on an item and if reasonable and realistic we will put it in place and make it binding. If a reserve is agreed this will be clear on your receipt before auction. Please ensure that if you want a reserve placed on your item(s), tell the auctioneer and ensure you have this in writing. In some cases we may insist on a reserve to protect you our client and also our reputation. Many items go to auction without a reserve in place, this is normal practice and items usually find their price in the room on the day. Remember though that an auction is exactly that, an auction. We do not take any responsibility or liability for loss or damages for any item or collection that does not have a reserve in place. Items with no reserve will take their course on the day. If in doubt simply ask. We are here to help and do our best for your items. We now have your items! You will be pleased to know that your items are now listed on our website and we will send you a letter (L1) to inform you of the lot numbers and remind you about the Auction preview and date. Securely stored, imaged, listed and then lotted ready for auction. Security - Our saleroom boasts 24 hour monitored, police response multi sensor alarm systems, 24 hour CCTV recording and camera systems. Safe and lock routines and all valuables are assisted viewing only. Our team take security and safety very seriously and take every care to ensure your items are safe and sold without worry to you. All items are left at sellers risk unless insurance is arranged (subject to charge) or you have this in writing. We will display your items as early as possible including internet listing to ensure we get bids/interest early. Auction Day! So it's time for the big day, great atmosphere in the room and the auctioneer is ready. You may wish to attend on the day of sale and you are very welcome to do so. Bring a guest if you like, although we take our business very seriously, auctions can be a fun day out. Once your items have sold we will then collect payment from the buyer before releasing your item. We guarantee payment to you our client within 21 working days of sale and pride ourselves in probably being the quickest paying auction business in the country (Subject to terms). Guaranteed Payment Terms. (2) 1. Providing we have accepted cleared payments for all your items and all your items are either sold and any unsold items collected we will pay you our client within 21 working days of sale but in many cases much sooner. We prefer to pay direct to bank via transfer, cheque or PayPal on request. (Payment details must be on our copy of the receipt) A full inventory of your items and achievements will be provided with your payment or sent via email or to your home address in writing. 2. Within 21 working days means the date of bank /payment transfer, dated letterhead, or cheque date. This does not include postal, bank transfer, cheque clearance or PayPal times/delays. Ace Auctions Ltd Commissions & Charges 2012. General Auction. ?We charge 17.50% commission taken from the hammer price for items sold at general auction with a £0.99 administration fee per lot number taken from the hammer price. Insurance is available on request (subject to charge). Specialist Worldwide Live Sales 20.00% commission + £2.00 administration fee per Lot. Discounts may be available on large collection or highly valuable items. We offer reduced commission rates for large collections or rare and very valuable items. We sometimes offer known trade discounts to dealers and the like. We offer discounts to charities and certain organisations. Special Offer! VAT Free Jan 2012- Oct 2013! (May Change Without Notice!) No Additional Charges for Items/Lots that do not sell!!! No upfront payments from you! ?Free valuations! ?Home Collection Service Available! ?Free Auction Re-Entry (No Admin Fee! Subject to Acceptance or Reserve Change) What if I want to change my mind? If you would like to remove your item from auction or adjust reserve prices it must be done no later than 5 working days before the day of auction. Fees, storage/insurance and administration fees may be charged. Please be sure before committing your item(s) to auction. Our marketing efforts, time and storage space are important to us, and it is not fair on our customers that have taken the time to view, research and leave bids on the item(s). If in doubt, simply ask us for advice. What if my item does not sell? We will inform you as soon as possible after auction. Your item(s) not sold must be collected or arrangements made within 3 days of auction. We may re-enter an item to the next available auction date subject to our acceptance and often with reserve price adjustment or removal. We are nice people, if going on holiday or unforeseen circumstances then let the auction room supervisor or auctioneer know. We do not charge for late collection where possible but we are a busy auction room and lack of storage effects efficiency, service quality and auctioneers morale :). We may receive offers on your item post sale and will advance these to you. Ace Auctions Ltd may offer to purchase your item if unsold. We do not charge storage on small items, this mainly applies to large bulky items like furniture. We avoid using this term wherever possible. But items not collected are subject to storage charges per day beyond the 3 day time period as stated above. Some people try to use us as a storage space that?s all :). We offer a friendly service and ask customers to use a common sense approach and understanding with the above terms. Help us to help you and keep our business moving. Thank you. Ace Auctions Ltd.........A professional and reliable service. Friendly and with quick payment. Buyers Terms If you are a new or inexperienced buyer then please ask one of our team for help. 01752 342020. Ace Auctions Ltd..........Happy to help you achieve lots :). All buyers must be registered with our admin team before any auction starts. If you attend our sales regularly please ask to join our VIP Bidder list and receive, email updates, special offers and a permanent bidding number. Once registered all bidders may bid on any lot for that sale or indeed any item in any auction if a VIP or with future registrations. Buyers Commission is charged at 17.50% on top of the hammer price at any general sale and 20% at a specialist auction. Please note additional commission may be charged when bidding live online. This is charged to us via online software/website providers and we pass this onto you the buyer. We reserve the right to offer our VIP buyers special offers and discounts. VAT FREE JAN 2012 (May Change Without Notice) Buyers commission is charged at 17.50% plus 3% (Live Internet Purchase Fee) (21%) for all purchases. Please note we do not accept cheques but we do accept all major credit and debit cards. There is an additional 3% charge for credit cards and 3.3% on American Express. Payment for items must be within 2 days (48 hours) of sale. We do not make profit from packaging and shipping charges are charged at cost. We send all items within 48 hours of cleared payment in full. We recommend insurance on expensive or valuable items. We use Royal Mail as standard plus additional couriers. We are happy to use a courier of your choice or accept arrangements by you. Condition reports are available on all items on request. Please supply a valid email address. We do not provide condition reports on the day of any Auction. We are open for viewing on both days before auction day. We list all items to the best of our knowledge and fairly. In the event of a mistake on our part we will offer a refund on the same identical item returned to us in the same condition as sent in full. Please do not hesitate in contacting us if we can be of any assistance. Auctions should be both professional and a positive experience for the buyer and seller. All bids are legally binding. In addition to bidding live in the room, we welcome telephone bidding, sealed commission bids, email (VIP or Full Registration Only) or live online via our providers in certain sales as advertised. All items must be paid for same day after sale preferred but always within 2 days of auction. Online buyers within 2 days of invoice. Please collect your items promptly and safely. We take no responsibility for any damage or items lost by third parties once the hammer drops. If you cannot pay or collect promptly same day then we will where possible do our best to keep valuables locked and safe for you. If you have any problem with payment or collection then please let the auction supervisor or auctioneer know. All items are sold as seen without guarantee unless stated in the published listing. Ace Auctions Ltd list gold weights where possible and these are approximate with .3g. In unlikely event we make a mistake and miss represent any item, we will without question offer you our buyer with a refund including any commission charged. We appreciate your custom and we operate a fair honest service. We can deliver both locally and nationally subject to charge. Ask for details. Condition reports available on request. We can send most items nationally and internationally. We package and post fairly and promptly. Please ask for any further details. We reserve the right to ban any person(s), from our saleroom without reason or if in breach of any of our terms. We reserve the right to take legal advice on non-payments and take recovery action. We will prosecute anyone caught stealing and may pass your details on conviction to other salerooms throughout the country. Any damage caused by you to items or premises must be paid for. Buying and selling with Ace Auctions Ltd should be both safe, fair and fun. If in doubt simply ask, we are always happy to help. :). If you have any recommendations, feedback or are in breach of our terms or feel you have been treated unfairly. Please contact us. Auctions should be both professional, fair and fun for both the seller and the buyer. Ace Auctions Ltd Registered In England & Wales Company Number 7824604

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