Daily Lab Grown Loose Diamonds

Diamond Depot LLC — Terms and Conditions of Sale Last Updated: 11/14/2025 1. Introduction Diamond Depot LLC ("DD") conducts online auctions and facilitates the sale of consigned items ("Lot" or "Lots"). These Terms and Conditions of Sale ("Terms") govern your use of our website, participation in auctions, and purchases of Lots. By registering, browsing, bidding, or purchasing, you ("Buyer" or "Bidder") acknowledge that you have read, understood, and agree to be bound by these Terms, which may be amended by DD without prior notice. It is your responsibility to review these Terms periodically for updates. 2. General Terms 2.1 Binding Contract - Placing a bid constitutes a binding offer to purchase that Lot(s). If you win, you are required to complete the purchase in accordance with these Terms. - Cancellations are not permitted except as provided in Section 6.3 (Cancellation Policy). 2.2 Bidder Responsibility - You are responsible for verifying the age, size, condition, description, and value of any Lot(s) before placing a bid. - DD provides item information as a courtesy but does not guarantee accuracy or completeness. - If you make a bidding error or fail to complete a purchase, DD may take corrective measures, including suspending bidding privileges, reporting to credit agencies, or pursuing legal collection action. 2.3 Auctioneer Discretion - DD and its auctioneers maintain full discretion to determine the winning bidder, resolve disputes, set increments, accept or reject bids, and postpone or cancel any auction as necessary. - Tie bids, irregular bidding, or technical issues may be addressed at DD's sole discretion. 2.4 Auction Errors - DD reserves the right to cancel a sale due to: - The Lot(s) being unavailable or failing quality control; - Sale below Reserve Price; - Description or clerical error; - Technical malfunction or system failure; or - Suspected fraud or bidding misconduct. 2.5 Withdrawal - DD may withdraw any Lot(s) at any time before bidding begins, without liability. 3. Invoice Payments 3.1 Invoice Terms - Payment will be collected via LiveAuctioneers' payment system and will be charged to the credit card on file within a few minutes of the invoices being sent out. To make alternate arrangements for payment, please reach out directly to Diamond Depot prior to the invoices being sent. - Payment is due within five (5) days after the auction closes. - If payment is not received within fifteen (15) calendar days, the Lot(s) may be forfeited, and the Buyer remains liable for the outstanding balance. - If an invoice remains unpaid, DD may pursue all collection remedies, including referring the balance to a collection agency, reporting to credit bureaus, or initiating legal action. The Buyer will be responsible for all associated costs, including attorney's fees. - Accepted payment methods include PayPal, Visa, MasterCard, American Express, certified checks, and bank wire transfers. DD reserves the right to decline specific methods at its discretion. - Partial payments are not accepted and DD will not reserve or hold any unpaid Lot(s). - Payment plans for high-value Lot(s)s may be available upon prior approval by DD. 3.2 Buyer's Premium (BP) - A Buyer's Premium is added to the hammer price as follows: - 25% on the first $10,000 - 23% from $10,001 to $50,000 - 20% on any amount above $50,000 - BP rates may be modified prior to an auction, with notice provided in advance. 3.3 Sales Tax - Lot(s) may be subject to applicable state and local sales taxes, which are calculated based on the shipping destination and governing tax laws. Learn more about sales tax here. - Buyers who are resellers or tax-exempt entities may submit a valid resale or exemption certificate to prevent sales tax from being applied. Learn how to submit your tax-exempt certificate here. 3.4 International Duties - For international orders, DD collects an estimated deposit for import duties, taxes, tariffs, and insurance. Buyers are responsible for any additional customs charges assessed upon delivery. 3.5 Store Credit - Store credits are valid for one (1) year from issuance and may be used for Out-of-Auction Purchases (OOAP). Contact support@diamonddepot.com to redeem. 4. Shipping 4.1 Domestic Shipping - DD provides free standard shipping within the contiguous United States for most items. - Furniture, artwork, and other large, heavy, or fragile items, as well as shipments to Alaska, Hawaii, Puerto Rico, and U.S. territories are subject to shipping fees. - Lot(s)s will not ship until all charges are paid. Unpaid or unclaimed Lot(s) after ninety (90) days may be forfeited at DD's discretion. 4.2 Shipping Timeframe - Most orders ship within 1–3 weeks after payment. Furniture or specialty items may take 2–8 weeks or longer. - Shipping timelines are estimates only. Delays do not constitute grounds for cancellation or chargebacks. - Expedited shipping may be available at the Buyer's expense. 4.3 International Shipping - International shipments are subject to quoted shipping and insurance fees. - DD insures items for their full value when permitted by carriers but is not responsible for coverage limits. - Large or fragile items cannot be shipped internationally. Buyers must arrange freight forwarding through a U.S.-based service. - Buyers are responsible for all import taxes, duties, and brokerage fees. 4.4 Local Pickup - Local pickup is available by appointment at DD's New York City fulfillment center. - Appointments must be scheduled within three (3) business days of payment. - Large or fragile items are not eligible for pickup. - Unclaimed items after ninety (90) days may be forfeited at DD's discretion. 4.5 Unauthorized Returns - Returns not pre-approved by DD are considered unauthorized, including those due to incorrect addresses, refused deliveries, or unclaimed shipments. - Buyers are responsible for reshipping, handling, and storage fees. - Unauthorized returns unclaimed after ninety (90) days are forfeited, and Buyers remain liable for any balances owed. 4.6 Unclaimed Items - Lot(s) remaining unpaid or unclaimed after ninety (90) days may be forfeited at DD's discretion. 4.7 Shipping Address Policy - If payment is made via bank wire transfer, DD may ship to any address requested by the Buyer. - For payments made by credit or debit card, DD is required to ship only to the billing address provided at the time of payment. - Buyers who wish to use an alternate shipping address should update their Live Auctioneers profile before completing payment to avoid any delays. - If payment has already been submitted and the Buyer wishes to change the shipping address, please email shipping@diamonddepot.com to process a change of shipping address. 5. Item Descriptions 5.1 "As Is" Sale - All Lot(s) are sold "As Is, Where Is," with any faults or imperfections. - Descriptions and images are provided for reference only and may not fully represent the Lot(s)'s condition or color. - Buyers are encouraged to request additional information before bidding. 5.2 Condition Reports - Condition reports are provided as a courtesy and represent DD's good-faith opinion of a Lot(s)'s condition at the time of cataloging. They are not guarantees and should not be relied upon as statements of fact. - Buyers should carefully review all the images provided. Photographs are provided to assist in evaluation; however, variations in lighting or monitor settings may cause slight differences in color or appearance. Variations due to lighting or photography are not valid reasons for return or chargeback. - Any reference to serial numbers, date codes, or unique identifying marks is provided solely to indicate their general placement on the item. The actual number or code on the purchased Lot may vary. - Unless otherwise stated in the Lot description, items may not include original boxes, papers, dust bags, authenticity cards, or certificates. - The absence of a condition report does not imply the Lot(s) is free of flaws. 5.3 Authenticity Guarantee - DD offers a 100% Authenticity Guarantee as stated in each Lot(s) description. - To submit a claim, Buyers must provide documentation from the manufacturer, an authorized dealer, or a DD-approved authenticator. 5.4 Estimates - Any price estimates provided in auction listings or by DD representatives are for guidance only and do not represent appraisals or actual resale values. - Estimates are based on factors such as previous sales, rarity, and market trends. They are not Reserves and do not indicate a minimum selling price. 5.5 Reserves - Unless stated as "No Reserve," some Lot(s)s may have confidential minimum prices. Bids below reserve may be rejected. 6. Returns & Refunds 6.1 All Sales Final - All sales are final unless otherwise stated in these Terms. 6.2 Restocking Fee - Approved returns are subject to a 20% restocking fee on the total purchase price. 6.3 Cancellation Policy - Requests to cancel accidental bids must be submitted within 24 hours of placement. DD will review each request on a case-by-case basis. - DD reserves the right to cancel any bid or purchase if fraud or error is suspected. - If approved: - Buyers may convert their purchase (excluding fees and taxes) into store credit valid for one (1) year, or - Pay the Buyer's Premium to receive a full refund of the purchase price. 6.4 Limited Exceptions - Returns may be accepted within three (3) days of delivery only if the Lot(s) is significantly misdescribed, such as: - Measurements deviating by over 10%; - Incorrect material, color, or description; - Significant undisclosed damage or misidentification. - Minor variations or wear are not eligible for return. 6.5 Item Availability - Lot(s)s may be listed across multiple sales platforms. If unavailable, DD may: - Provide a replacement Lot(s) of equal or greater value, - Issue store credit valid for one (1) year, or - Offer a refund at its discretion. 7. Warranties & Liability 7.1 Disclaimer of Warranties - DD and its consignors expressly disclaim all warranties, whether express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. - Neither DD nor its consignors shall be responsible for any representations regarding the rarity, quality, condition, size, importance, provenance, or historical significance of any Lot(s). 7.2 Statements of Opinion - While DD representatives make every effort to describe items accurately and in good faith, any statements—whether oral or written—by the auctioneer or any DD representative are opinions only and shall not be construed as warranties, guarantees, or factual representations. 7.3 Limitation of Liability - DD, its vendors, and consignors shall not be liable for any indirect, incidental, special, or consequential damage arising out of or related to any sale, purchase, or use of a Lot(s). - The Buyer's sole remedy for any proven claim shall be limited to the return of the purchase price actually paid, in accordance with DD's return policies set forth herein. 8. Intellectual Property 8.1 Content - All text, photographs, and materials on the DD platform are protected by intellectual property laws. - No content may be copied, reproduced, or distributed without written authorization from DD. 8.2 Copyright - Purchase of a Lot(s) does not convey copyright or reproduction rights. 8.3 Image Rights - DD retains the right to reproduce and display images of sold Lot(s)s for marketing, promotional, or archival purposes. 9. Dispute Resolution - All disputes shall be resolved by binding arbitration in New York, New York, under the Commercial Arbitration Rules of the American Arbitration Association (AAA). - Proceedings shall be conducted in English before a single arbitrator. - The arbitrator may award monetary or injunctive relief but may not award punitive damages. - The prevailing party shall be entitled to recover reasonable attorney's fees and arbitration costs. - Any award may be entered in a court of competent jurisdiction. 10. Modifications - DD may revise these Terms at any time without prior notice. Continued use of the website or participation in auctions constitutes acceptance of the updated Terms. 11. Category-Specific Disclaimers 11.1 Brand Representation - DD is not affiliated with, nor an authorized dealer of, any brands offered for sale. 11.2 Jewelry - Jewelry may not include appraisals unless specified. - Replacement values are provided for reference only and do not indicate resale or insurance value. - Many rings may be resized unless designer-signed or fully set; confirm with customer support. 11.3 Watches - Watches are sold without manufacturer warranties. - Unless stated, watches may not include original boxes or papers. 12. Contact Information - For inquiries or further assistance, please contact support@diamonddepot.com.

Online purchases from Diamond Depot may be subject to sales tax. Please see the following for more details. If you are tax-exempt, you can submit your tax-exempt certificate to prevent the collection of tax. Learn more about tax-exemption.