GENERAL INFORMATION
Buyers must accept the following Terms & Conditions to participate in That Was Then live auctions. By signing up as a bidder, you acknowledge that you have read and understood our Terms & Conditions and agree to abide to them.
The highest bidder shall be the buyer and if any dispute arises between two or more bidders, the auction coordinator shall decide the buyer. We are not responsible for any technical issues or bids placed "by mistake". Buyers who reneg or fail to pay will be barred from further auctions from That Was Then and very possibly to all auctions through LiveAuctioneers.
FEES
A processing fee will be added to the successful bid price and is payable by the purchaser as part of the total purchase price. This fee is to cover costs relating to payment method, handling for shipping, and other miscellaneous costs. The fee is 13% for items under $1,000.00 and 11% for items over $1,000.00. Florida sales tax of 6% will be collected and added to the invoice for items paid for and being shipped within Florida.
PAYMENT METHODS
We accept Bank-issued Cashier's Checks, United States Postal Money Orders, and Paypal (most credit cards can be used through Paypal). We cannot accept personal checks or wire transfers. Bank or Cashier's checks or USPS Money Orders should be made payable to That Was Then, Inc. The address will be provided on the invoice. Payments are due and payable upon receipt of invoice. Invoices will follow within 2 days of auction end.
SHIPPING
The Buyer is to pay all shipping costs and related fees including insurance and signature confirmation which will be required on all shipments. All items are traceable and if the Buyer is not available to sign for it upon delivery, he/she must make arrangements to pick it up or have it redelivered within 2 days of notification. Any problems with shipment must be addressed within 2 days of receipt. Shipping costs quoted within the lot description is for the Continental USA only. Additional costs may apply to Hawaii and Alaska. Any shipments outside USA will be separately quoted. Buyer is encouraged to ask for these costs prior to bidding as all bids are binding. It is solely the buyer's responsibility to be aware of and to pay for shipping costs.
That Was Then provides most packing and shipping services 'in-house', however, there are exceptions. For larger, heavier items we will use a local UPS Shop or for furniture, a shipper such as Craters & Freighters. Shipping fees for services provided by us are listed with each lot and are listed on the invoice. Services provided by outside shippers will be paid for directly to that shipper. If you wish to pick up an item or have a shipper pick up an item, you must notify us so we can make those arrangements with the shipper of your choice.
CONDITION
We supply condition information with every listing. "Excellent" means that there are no cracks, chips, or repairs. We take extra special care to reveal all anomalies so as to avoid any potential disputes pertaining to received condition. If you require more detail than supplied in the description or listed condition email us at least 24 hours PRIOR to placing a bid. We are diligent about providing accurate condition information but if you have a particular concern or are especially fastidious about something, please email or phone well before the auction is due to commence.
INTERNATIONAL BIDDERS
As a general rule, we are able to accept bids from most International Buyers. However, you may email us within 48 hours of the auction's commencement date with your shipping information and the lot or lots you wish to bid on so we can assess whether we can accept your bids. If we accept your bids, please be aware that shipping costs can be very high. It is solely your responsibility to obtain a shipping quote from us in advance of bidding and to pay all fees, VAT or other taxes charged and to deal with any issues to do with customs. We cannot take responsibility for items disallowed by your country's customs department or for delays in delivery as a result of items being held or even confiscated by your country's customs department. All shipping is done via a method that allows full insurance and tracking and will require a signature. Usually that is through United States Express Mail or Global Mail services. Both can be very expensive even for a small and lightweight item. Again, all customs, VAT, or other fees applied by the destination country will be assumed by the Buyer with absolutely no liability to the Seller. We observe all legal customs rules and regulations with no exceptions. Full value will be declared on the customs forms accompanying the item.
Last but not least...Your registered address here must match your Paypal registered address. If not, your bid will be cancelled.
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International Sales
At this time we are (generally) unable to ship outside the United States (due to high costs and restrictive regulations). You must email us with the items you are expecting to bid on to see if we can ship it and before being approved to bid if you are outside the USA.