Bidder Reviews for Ice House (45)

Not totally sure what occurred here as seller never responded to any of my multiple messages, nor did they respond to LiveAuctioneers help when they reached out to get involved. Seller posted a message close of auction that items may take up to 20 days to ship. I messaged for a status update after that period and again a month later. Then messages LiveAuctioneers for help and no response to them either. At that time I had no choice but to dispute my charges. Too bad as it seemed like a well managed auction up until that point. Take your chances...

This has to be the most dissatisfying auction I ever won. The item pictured and the item received are 2 totally different items. Charged me $12.99 for shipping, sent it 1st class mail (less than $4.00 to mail out). SMH! I've been trying to resolve this with Live Auctioneers to no avail yet. Do not bid on anything from this auctioneer "ICE HOUSE" bait and switch. 100 % NOT SATISFIED.

Very slow shipping your products

product as described, thanks!

Was charged more than my invoice. Not explanation why. $30 for a 2lb package is not any cheaper than a 3rd party shipper.

This auction was good for prices and shipping. Enjoyed. Things ran smooth and would bid with this company again.

This house continues to put spectacular products up for auction. Great packaging and quickly shipped.

Highly recommendable. Ask questions if need be. Amiable and swift transaction. Would revisit again in the future. Thank you

It was very competitive. Items were priced very well and it was fun. Package came quickly.

Another great auction put together by Ice House. Items were shipped quickly and packaged well.

Packed well and in protective sleeves. Fun auctions!

Pleasure to win these auctions.

The over all experience was a good one. I would purchase from them again. I just know that shipping is more than what eBay is.

Great experience. Had a couple questions and they were very helpful. Only negative I would say is the lack of tracking. I do no think this is Ice House fault. I think it is a lack of communication between Live Auctioneers and selling companies. I have purchased from several and no tracking. Will def. buy again from Ice House. Thank You

Beware that these autographs could all be fake. COA is a sticker of no specific origin. Shipping is a RIP off. Way too expensive!

I won and paid for the item 2 weeks prior to receiving the item, that is not the problem. What is the only issue is that when I emailed them to find out the status of the item there was never a response. That's it they just don't communicate if they did I would give them 5 stars.

Horrible communication. Messaged them asking for confirmation of authentication on autographs. They refused to answer the question just responded with rude short comments. Just wished I would have researched them more before bidding on these items.

Great transaction...

I won multiple auctions. I hadn't relieved an invoice after a week so I contacted ice house. I got a response back very quickly. I was told that some of my winnings were taken or misplaced, so I was free to choose any others. I was also told that I was sent an email notifying me of this. I waited again for a list (email) from ice house of the items that were taken, but it never came. I contacted them again, and got a very quick response, again. I was told that the email containing the list was sent. I double checked my email, including junk, and spam... Nothing. I replied back saying I didn't receive it. Now all this communication we had been conducting was though live auctioneers messenger. When ever ice house sent me a message though the messenger, I would receive an email from live aictioneers, that I had a new message. I asked ice house to send the list via the messenger, sense it was the only reliable form of communication... Almost a month later... I'm still waiting...