Bidder Reviews for West Coast Auction Gallery (446)

WHEN ASKING FOR PROVENANCE, THIS AUCTION HOUSE MAKES IT UP AS THEY GO, THEY'LL EVEN TELL YOU A PIECE IS FROM THIS GREAT ESTATE PRIOR TO AUCTION. THEN ON RECEIPT YOU GET FAKE LABELS ON MODERN CRAFT. THE PATINA ON THE BRONZES RUBS OFF WHEN SCRATCHED. THEN WHEN QUESTIONED, REGARDING THESE ISSUES, THEY GO INTO DENIAL OF THESE FACTS. IT'S LIKE DEALING WITH A 6 YEAR OLD IF YOU COMPLAIN.

Horrible communication, worst service, cost for shipping was 3-5 times everyone else! Never ever do business with them!

very nice seller, recommended. will continue to bid on this auctioneer's products.

Professional

item as described!

The shipping cost me more then the whole lot. Over $400 with duty. Some of the action figures package had been bent to fit into the box. The shipping company was ups. Also, a few of the plastic case fell of the cardboard so they are no longer new in box. One toy was limited Edition carnage is a bootleg (had to open the package to find out and cant blame anyone unless you opened it. Package was in very poor shape). This was just my experience.

Item was broken, but they reversed the sale, so all was ok.

Great customer service

item as described

item as described

good customer service and true estate auction

excellent customer service, 5 stars service for clients. The staff very kind assisting me with the packing items. Their items are as described.

I have bought things from this auction company several times. The boss and staff are very enthusiastic and considerate. The things I bought are exactly like the pictures. Thank you so much!

Nice variety of lots; prefer measurements on all lots

The item is just as described, expertly packed and shipped, and a pleasure to deal with all round. Thank you!

Amazing auction house. They are so wonderful to work with, and I am so happy with my purchases. Highly recommended. They even go out of their way to contact shipping companies to help you with your purchase. I am looking forward to their next auction. Thank you so much!

Thanks for another awesome event

I am very impresed!

Item as described, fast efficient pickup. Would be great if open 1-2 hours on Saturday for pickup!

good service, and item as described.

item as described, each time.

I am a regular at their estate auction, item received and as described.

Shop around for a decently priced shipper.

I didn’t see any notification of the terrible shipping plans they used. They certainly didn’t clearly inform what their policies were. After winning this little item for $50 I paid for it and was then told they had a third party who would ship it to me. Imagine my shock to find this party was going to charge more than I paid for the little dog statue just to ship it. I complained to the auction house and found they didn’t care. I complained to the shipper and received no help. I will never buy from them again.

item online is same as actual when received