Bidder Reviews for Lion and Unicorn (1,570)

Very prompt in their responses and also was impressed with the personal note sent with item.

Experience good but they charge too much for shipping

Great to deal with very nice thank you

What a great auction house. Faultless service. Super charming staff. I mean why the hell can’t all the other auction houses be this pleasant to deal with?

no

The item I won (which I liked) arrived carefully packaged-the effective part. There was a handwritten thank-you note in the package, which made me smile. It left me with a strong impression of graciousness on the part of the auction house.

The auctions are fun, and the items are interesting and are top quality. The auctioneers and the auction house as a whole are very knowledgeable, professional, and efficient. The descriptions and photos are detailed and accurate. In-house shipping is a huge benefit; the items are well packed, and the shipping cost is reasonable, and it makes buying at auction so easy for the purchaser. Lion and Unicorn never disappoints me! I'm looking forward to future auctions with them.

The total process is seamless. This company sets the bar for customer service. They need to give lessons!

xx

Very fast and good service. Packaged very nice.

Good description good pictures and fast shipping AAAAA

I am very happy with my item. Lion & Unicorn did a fabulous job packing and shipping. I especially liked that they had in-house shipping so I didn’t need the extra step of connecting with outside shipper. They obviously pay attention to detail and enclosed a personal handwritten note. I would definitely participate in another auction with them. I am just an individual collector and appreciate good service.

Items won are shipped fast and with utmost care. Always a nice note too.

Great resource

I hope to do business with this auction company again ASAP

Lion & Unicorn is a wonderful house, I feel lucky to have found them. Who sends a truly kind thank you note in a purchase where I didn't get lucky? These mean as much to me, well almost, as the magnificent pieces I've acquired. Their kindness, willingness to help, is a rarity, I've run into a few others houses who understand that disabled people might need a bit more help at times, it's never a problem here. I had my heart set on 10 pieces, World's Fair Pamphlets, and had planned to up all my bids the night before. My wheelchair hit a snag & I went flying, I missed the auction, heartbroken, & only won one item. The shipped it to me, gratis, to make me feel better. If that's not wonderful, tell me what is. I don't like to speak about being disabled, most people do not understand. However, this is Lion and Unicorn. Great product, great service, amazing people.

Items were in excellent condition

I live locally to Lion and Unicorn. I called to arrange a next day pick up of my item. The people there could not be nicer. Everyone at their office location was very courteous and professional and my transaction went smoothly. I would not hesitate to purchase again from Lion and Unicorn. Great people to deal with.

This was kind of a first time test to see what I was getting into with shipping. My delicate items arrived very well packed and the shipping rate was very good, especially considering the size of the big box they used to keep everything safe. It would probably cost me more to ship the same box with my own FedEx account, so I assume they are using their high volume rates to their customer's advantage. I'll be back!

Everything was hunky-dory. Nice personal note sent with item even though I only spent $30. In-house shipping for photo made it easy.

Shipping costs and "extra fees" make it impractical and discouraging to buy at auction

Repeat buyer. Very satisfied with item descriptions and packing is always great to ensure no damage.

This was my first bidding with Lion and Unicorn and it was and excellent one. The bidding, execution, and shipping were flawless. It is the first time that I have received a Thank You note from an auction house, which was a very nice touch.

nice items,,, excessive shipping..... there must be other ways to ship cheaper..... I could've shipped it for half what they charged me

From registering to bid to receiving the items I won, the entire transaction was first class. Thank you Lion and Unicorn.

Excellent transaction as always

I’ve purchased several items with Lion and Unicorn. Every transaction has been flawless, quick with reasonable shipping. The shipping is expertly done in house and I’ve always received items in great condition and quickly! I can’t say enough great things about this awesome auction house! Thank you for your professionalism and great auctions!