Bidder Reviews for Treadway (145)
TOP RATED
4.5 out of 5.0 Stars
Accurate Descriptions
Quick Responses
Easy Payments
Seamless Shipping
100-145 of 145 Reviews
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Highest Rated
valVictoria, CA
May 24, 2020
FredPikesville, MD
May 24, 2020
VirendraMumbai, IN
May 16, 2020
BrunoParma, IT
Apr 30, 2020
Coral Gables AuctionCoral Gables, FL
Apr 15, 2020
VivianVirginia Beach, VA
Apr 13, 2020
SalleeNevada City, CA
Apr 12, 2020
Honest, Courteous, Efficient, Fast
Bidding was easy with Treadway correcting a bid during the auction. Payment and receipt was very fast, with very careful packaging. I will follow Treadway.
JohnRockford, IL
Apr 12, 2020
JeffreySan Francisco, CA
Jan 07, 2020
Incorrect condition description
In the auction listing, Treadway described a ceramic vase I bought as in "excellent original condition." In fact there are two areas of damage that didn't show in the front-and-back photos with the listing, because they are at the side: a bruise with glaze loss on one handle, and a 1/4 "chip from a projecting ridge around the body. The damages are post-production, but not new. I sent a clear photo of the damage and Treadway answered that it was my problem. I will never buy from them again.
RobertSanta Rosa Beach, FL
Dec 15, 2019
The item arrived without its frame. I was told the frame would be sent but I have not received it.
My art arrived without its frame. I contacted the auction and was told the frame would be sent but weeks later I have not received it. The auction showed me a photo of the frame but it was without glass which would originally have been there as the art is on paper. I'm doubtful that I will receive the frame and if I do it will likely be without glass. Also, I sent a check to cover the item because Treadway's charge card policy adds so much additional charge to, I assume, discourage paying by card. Mail takes time and Treadway should look at other auction policies. I never pay as much with others as Treadway charges. In all, not a great auction experience with these people.
DavidWinter Garden, FL
Dec 15, 2019
VivianVirginia Beach, VA
Oct 24, 2019
WilliamHampton, CA
Oct 21, 2019
"Lost" Items
I won a lot of 6 brooches from Treadway, and paid for my lot and for the shipping. After about 3 weeks of not hearing anything I called them to check where my items were (I tried emailing first but got no response). They had never sent the items because they had "misplaced" half of the items and never contacted me about this. The only positive thing I can say is they did refund my purchase fairly quickly after I spoke with them, but I think if I hadn't followed up I never would have heard from them (or got my refund). I can't recommend this auction house.
DavidGermanton, NC
Oct 09, 2019
BrunoParma, IT
Oct 08, 2019
?
I have written to Treadway several times to point out that the tiffany vase was over 100 years old to pay 10 % VAT at customs but it charged me 22 %. Bruno
Marie-AndreaRed Lion, PA
Oct 07, 2019
Descriptive Lots
Wonderful and beautiful items in their auctions. So many lots in varying prices that everyone can afford. Lots are well photographed and very descriptive.
JosephMetamora, IN
Oct 07, 2019
Poor description
Poor description, very friendly staff, but I would definitely inspect items in person. 30 % buyers premium doesn’t represent any professional evaluation or accurate description of item sold. This is the first issue I’ve had with the gallery. I did email them a friendly note describing my dissatisfaction with pictures but didn’t get a reply.
GeorgeNew York, NY
Oct 07, 2019
truculent communications of a disorganized business
After demanding full CC information to approve for bidding, has not included wiring instructions on invoice, did not respond to asking for wiring instructions and did not charge card for a week and responded only after several emails. Two weeks after wire they have not acknowledged receipt or gave time-frame for shipping. NEVER again using their service.
LandonAnniston, AL
Oct 06, 2019
BarryMankato, MN
Oct 06, 2019
DanaRichmond, KY
Oct 06, 2019
DavidCarver, MA
Oct 06, 2019
PeterYorkville, CA
Oct 06, 2019
Responsive to questions
I was very pleased with how responsive Treadway was to my questions about condition-even up to the day before the auction. They sent follow up photos and accurate answers.
JeffreySan Francisco, CA
Oct 06, 2019
RickPasadena, CA
Oct 06, 2019
LeoniSarasota, FL
Aug 12, 2019
WoolfolkFrankfort, KY
Jul 21, 2019
MarcBoca Raton, FL
Jul 21, 2019
Efficient. Reliable. Good quality.
Was able to obtain a high quality Georg Jensen broach. Shipped promptly at a reasonable cost.
TimothyAnn Arbor, MI
Jul 21, 2019
AmarNew Milford, CT
Jun 08, 2019
OdelLos Angeles, CA
May 28, 2019
JohnPort Saint Lucie, FL
May 04, 2019
LarryLouisville, KY
Apr 28, 2019
WoolfolkFrankfort, KY
Apr 28, 2019
marcBoynton Beach, FL
Apr 28, 2019
MatthewAlexandria, VA
Apr 28, 2019
DavidBennington, VT
Apr 28, 2019
DannyLos Angeles, CA
Apr 23, 2019
JaapHoorn Nh, NL
Dec 21, 2018
CharlesNorwich, CT
Dec 12, 2018
poor communication, excessive charges for premiums, credit card fees and shipping. A $1, 000 painting ended up costing almost $1, 400 and with the time that past, I ended up with additional costs from a knee operation and offered to purchase the painting at a reduced amount using a credit card, money I didn't have. Almost all of this was MY problem, I bid too much without checking and then didn't have the money to send payment. Sorry, my bad judgement bidding on the piece. if I must, I will consummate the transaction. Charles
ChrisAtlanta, GA
Dec 12, 2018
PeterMiami Shores, FL
Dec 12, 2018
Great auction house. Highly recommend this auction house.
MichaelVevay, IN
Dec 11, 2018
Anonymous
Jun 28, 2018
Anonymous
Jun 27, 2018
Great auction house.
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