Bidder Reviews for Napoleon's Fine Art (75)
4.4 out of 5.0 Stars
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Highest Rated
BernardChicago, IL
Mar 24, 2020
The most attentive auction experience I've ever encountered!
As an art dealer, I buy a lot at auction. In 20 plus years of doing this profession, I have only encountered service this attentive a handful of time. Ian, the CEO & President, answered all my questions, and even arranged to drop the purchase of with a local shipper, with whom be had taken up contact, to help me expedite the dispatch. Phenomenal service. You should give Napoleon's your business, if you can.
EdwardRancho Mirage, CA
Mar 24, 2020
CaseyWest Palm Beach, FL
Mar 24, 2020
excellent in every way.. highly recommended!
A pleasure to deal with-very accommodating-honest and reliable.
ShannonBowling Green, KY
Mar 24, 2020
They went above and beyond to expedite delivery.
They not only rushed to get my item to me. They were cheerful and professional, from beginning, to end. A very welcome change compared to some experiences I’ve had. I look forward to doing business with them again, and would deal with them exclusively, if possible.
SusanPalm Beach Gardens, FL
Mar 24, 2020
DerekGlasgow, GB
Jan 08, 2020
Very good customer service
Ran into a small problem but Mr Ian Morales resolved the problem as soon as he became aware, excellent
BonnieOrlando, FL
Dec 18, 2019
Very easy to work with.
Loved the item I purchased and very easy to work with. Fast response on how shipping was handled.
HaroldPotomac, MD
Dec 18, 2019
very responsive to inquiries
excellent auction house experience running the gambit from item description, bidding (on-line thru Live Auctioneers), invoice and payment accommodation, and shipping assistance-Harold
PaulLakewood Ranch, FL
Dec 18, 2019
ZengheEdmonton, CA
Dec 18, 2019
LindaPSL, FL
Dec 18, 2019
they respond
I value very highly the interaction experience between buyer and seller and I found Napoleon Fine Art to be very responsive!
LastHouston, TX
Dec 18, 2019
DaiHa Noi, VN
Sep 03, 2019
GNaarden, NL
Aug 30, 2019
Very helpfully
Perfect contact, and a lot of help by handling packaging and shipping. I am very grateful to you, Ed
ValerieChicago, IL
Aug 27, 2019
JOHNKansas City, MO
Aug 26, 2019
No matter what you’re considering buying, it’s absolutely imperative to get a CONDITION REPORT!
This was my first purchase from Napoleon Fine Art but it certainly wont be the last.
JavedToronto, CA
Aug 26, 2019
JoeOakland Park, FL
Aug 26, 2019
Great Company
Beautiful high end items. Even met me after hours to pick up purchases. And help load them! Class Act
HaoningLas Vegas, NV
Aug 26, 2019
PeterAspen, CO
Aug 26, 2019
andrewRockledge, FL
Jul 15, 2019
KarenDover Foxcroft, ME
Jun 18, 2019
OrlandoCoral Gables, FL
Jun 17, 2019
UNFORTUNATE BAD EXPERIENCE
I won the item, paid the following day, contacted the UPS store to arrange for shipping. I received an email from Napoleon's Fine Art informing me that they were refunding my payment because they could not deliver the item I won. Very unfortunate situation because I really liked the sculpture. Haven't gone into Live Auctioneers ever since.
GeorgeHouston, TX
Jun 17, 2019
Jun 17, 2019
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