Bidder Reviews for Reserve Stock Jewelers & Auctions (9)
4.1 out of 5.0 Stars
1-9 of 9 Reviews
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SusanDallas, TX
Apr 09, 2024
Leigh AnneWilmington, NC
Apr 05, 2024
Shop elsewhere
They listed broken items that they said were brand new. When I emailed them my concern then took no responsibility saying they are an auction house not a retail store. Furthermore I do not know where they get their information for the cut, carat, color, and clarity of the diamonds or the kind of metal. One of the diamond rings I won came with GIA report even though no report was specified in the description below the item. When I inquired about getting reports for the other items they said no where in the description does it say they would provide that. One of the diamond rings was not wrapped in a container or even a small plastic bag or paper-it was thrown in an envelope with the other items. It could be scratched. I would give this auction house less than 1 star. Please save your money for a trustworthy auction house. Also I ordered and paid for items on March 10th and received them today April 5th.
Kimberly Noblesville, IN
Feb 14, 2024
Shipping
I got 2 rings 1 was really nice and the other was ok but the shipping was outrageous. The shipping was mor than the rings. I will not buy from this auction again there are many others on here that are great and reasonable
Reserve Stock Jewelers & AuctionsFeb 15, 2024
We are sorry you do not like our shipping fee. FEDEX is our primary shipping company. We have no control of the prices they charge to ship jewelry insured. We are happy you like your winning lots. That what's is important to us. We only wish your review was about your lots not the shipping. We clearly list our shipping cost $75.00 for Insured shipping and Signature Required. We never upcharge for shipping even if it is more than $75.00. We are sorry to see you go. We have no control of shipping cost's.
AlvaroHilton Head Island, SC
Jan 17, 2024
Mixed reaction
Item was as described and of good quality. Buyer's premium was very reasonable. But item I purchased was a small pair of cufflinks which cost $100. Shipping was $75!! I've purchased numerous similar items at auction, and shipping has been about 1/3 of that.
AdrianGlendora, CA
Jun 18, 2023
Satisfied with service
Reserve stock jewelers answered all my in a timely manner. Very helpful, received lot quickly. I would do buy from them again.
MarinaBrooklyn, NY
Jun 14, 2023
Poor communication, deceptive item description, poor customer service.
GIA item report not disclosed even after the item was paid for, GIA received with the item 22 days after. GIA reports list not previously disclosed important poor qualities: chip, crystal, cavity, feather, cloud. The pictures show better earrings that I have received.
FadiOrlando, FL
Apr 15, 2023
Great experience, You get what you Buy
This was a great experience from item, to communications prompt replies. I was very happy with the shipping wrapping. Overall this was a 5 Stars experience and will do business again for sure with Reserve Stock Jewelers & Auctions. Thank you
ShairaOrem, UT
Mar 12, 2023
Reserve Stock Jewelers & AuctionsMar 18, 2023
Mistake Bids Wil Not Be Tolerated. You Bid You are Responsible. We are sorry you are not happy with your mistake bid you placed for $200 for a Natural diamond ring. Retail $795.00.. RSJ Team..
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