Bidder Reviews for Ripley Auctions (136)

I won a items through Ripley for a total of $7, 316, and I paid in two separate payments using wire transfers. Ripley insisted that the second wire transfer had not been received, so I went to the bank several times and the bank was very sure that the money had been successfully remitted. Then Ripley Auction House put my $4, 800 item back up for auction, and months later Ripley still claims not to have received the money. Last month, Ripley finally admitted that they had received the money. My appeal was to return the money to us, but Ripley Auction House never replied. For this reason, I contacted Liveauctioneers, but there was no proper solution. I have been using Liveauctioneers for over a decade and this is the first time I have come across anything like this. Ripley is the worst auction house in the world and even a scam company!! 半 年 前 我 通 過 Liveauctioneers 贏 得 了 一 批 物 品 ， 合 計 7316 美 元 ， 我 使 用 電 匯 分 了 兩 筆 付 款 。 Ripley 堅 持 説 沒 有 收 到 第 二 筆 匯 款 ， 為 此 我 去 銀 行 多 次 ， 銀 行 非 常 确 認 錢 已 經 成 功 匯 出 。 隨 後 Ripley 拍 賣 行 私 自 把 我 4800 美 元 的 物 品 重 新 出 來 拍 賣 ， 幾 個 月 過 去 了 Ripley 始 終 聲 稱 沒 有 收 到 匯 款 。 在 上 個 月 Ripley 終 於 承 認 他 們 已 經 收 到 錢 了 ， 我 的 訴 求 是 將 錢 退 給 我 們 ， 但 是 Ripley 拍 賣 行 始 終 沒 有 回 復 並 拒 絕 與 我 們 溝 通 ， 為 此 我 聯 繫 了 Liveauctioneers ， 也 沒 有 得 到 妥 善 的 解 決 方 案 ！ 我 使 用 Liveauctioneers 已 經 有 十 幾 年 的 時 間 ， 第 一 次 遇 到 這 種 事 情 ， Ripley 是 全 世 界 最 差 的 拍 賣 行 ， 甚 至 是 一 個 詐 騙 公 司 ！

excellent process from beginning to end

Very poor communication and shipping arrangements. They did not follow up on my multiple attempts to reach out, and caused confusion and long delays with shipping

Very fine auction, all smooth, payment easy, helpful staff. A special shout out to Ripley's in-house shipping department for their expert and economical handling, packing and shipping of fragile pottery!

Would buy from again

My favorite Auction House! Never disappointed with my purchases and always reliable shipping … Thank you! A + + + +

Amazing experience.

Beautiful antique christening dresses. A + + +

Package received, everything packed perfectly, the products are better than in the photo.

Items are better than expected. Everything was accurately describes, and in gorgeous deco condition. All pieces were fantastic. I can’t even choose which one’s my favorite. I love working with this company there, efficient, responsive, and overall one of my Favorites!

I contacted this auctioneer because they charged twice what the shipping should have been for 3 tiny jewelry items!!! They didn't even respond to me... no offer to justify their action. They mailed items (that would fit into a small, wallet sized priority mail box) in a very oversized box, and even then they doubled the shipping cost!

Well done. A professional operation.

Shipping for my item came to the same price as the entire item. I was disappointed that there is no option to choose a private shipper, and that the premiums (buyers premium & shipping) exceeded the cost of my item unnecessarily.

Supportive customer service and promptive in following up the order. I will continue to visit and bid on Ripley Auctions 'future auctions.

The item received matched its online description, package exceptionally well, fast shipping! Can’t say enough about this seller and the item 'top quality! We look forward to working with them again in the future! Thank you for sharing your treasures! 💐

This was the first time I did business with this auction house and it proved to be an excellent venture. The item is beautiful and exactly as described. Payment was an easy transaction and the item was shipped quickly and carefully packaged. Highly recommend this firm.

Good quality items, mostly as described. One item I purchased was sold as a Shelley tea set but was marked otherwise when I received it. They did not respond to my question about why they sold it to me as Shelley when it was made and marked Czech. Since I didn't pay much for it and didn't want to hassle with shipping it back it was OK, but annoying. Everything else was of good quality and as described, and all very well packed

N/A

Items received excellently-packed and with reasonable shipping price.

A + + + +

Great piece and nice auctioneer to work with.

Shipping very slow and two times the cost

Photos were great, description was accurate, arrived in twenty seven days. The in house shipping for one item was astronomical.

Thanks very much

I am always satisfied purchasing jewelry from ripley auction hose

always happy to purchase from Ripley auction hose beautiful jewelry I purchase excellent condition

I purchased a beautiful Louis XVI Clock from Ripley's and I had a great experience. They were very professional in every way, communication with payment, shipping arrangements, the packaging, item arrived in perfect condition. I am an Interior Designer in New York City and was very impressed with their professionalism.

Very professional and received items promptly! Thank you!

I purchased a lovely carved wood and Bakelite brooch at Ridley’s auction of vintage Bakelite and collectible plastic jewelry. Ripley Auctions clearly did a fine job authenticating the jewelry; No telltale signs of fakes in this auction! The vintage brooch I purchased was more compelling and beautiful in person than in Ridley’s description and pictures. I treasure this brooch. Thank you, Ripley, for bringing it to auction.

I appreciate what they are doing and how easy they are to work with

Very pleased with the lamp (as described). People were pleasant/cooperative to speak with; however, there was confusion on shipping cost and delivery of item.

Great!