Bidder Reviews for Embassy Auctions International (266)

Kind of grizzly looking but just what I wanted.

Great company. Fast shipping

I received and paid an invoice for the item. Several days later, I received an invoice for shipping. To receive a single invoice for the entire amount would be much preferable, and less confusing. I believe the weight of the package, as well as destination are already known. So let people pay for the complete purchase and get it on the road that much faster.

Actually more coins in the Bag then expected. Most of Fair-Good Quality.

This process couldn't have been easier and the items arrived quickly and in excellent condition. Thrilled with the service and the auction item!

Items were better than described, and arrived securely wrapped and in a timely manner. Thanks!

Received from Embassy an oil painting that was extraordinarily well packaged. Very secure and well protected. A + +

Very pleased with my purchase. Beautiful sheep. Answered all my questions quickly. Very nice people and friendly. Will definitely purchase items from them in the future. 🌟 🌟 🌟 🌟 🌟

As an online customer the shipping experience and communication is very important, so I will speak to that. They packaged my books very well (bubble wrap on all 6 sides of the boxes, no room for bouncing around). They were also quite helpful in DMs. I ordered right before Xmas so understandably it took a little while to get the ball rolling on things but I expected that and they communicated well all things considered. This was my second time buying through them, and I would buy again if they put up more items that interest me.

Auction provided minimum information in the descriptions and pictures in order to confuse buyers.

Condition report stated “Its perfect.” The piece is in fine condition with undisclosed glaze pops and areas of crazing. “It’s perfect.” Is not accurate. Received the final invoice without shipping calculated and added, I inquired about that point “We will add the shipping once it is packaged. Over 100 packages being sent out so please be patient.” but they had sent the invoice to pay already. Paid the invoice immediately once the shipping was added. I had to ask for tracking information because it was not sent. My purchase was addressed and delivered to a different address than what was on the invoice. UPS left the box on my front porch in front of the door without a signature while no one was home or plans to be home. The very heavy large item was not was not wrapped, wads of small bubble in the bottom of the box, the bowl nested loosely in the box and covered with more wads of small bubble. The box was crushed from being dropped and the bowl was against the side wall of the box when I opened it. When I contacted the auction house I received two emails making excuses, blaming everyone else including LiveAuctioneers, rather than taking ownership for the poor handling of my purchase. “The shipper is new.” There was and apology and “I am giving you a $25 credit towards a purchase in the future which you can use towards shipping charges.”. A valueless offer because I will never use this auction house again. Trust between an auction house and client is imperative.

Smooth transaction, Easy secure payment, Excellent follow up + Perfect Handling, packaging and shipping. 100 % Reliable auctioneer/Highly recommended

Accurate Descriptions and Photos, Great Pack and Ship

This was a really important auction for me as a huge fan of Robert Jordan. The auction house did a great job managing the auction.

Over My experience with the auction house was good but double check shipping and packing details on items you win if you have them ship them. but enough it hurts their value. True for all the boxes was that no packing material was put beneath or beside any items and it was only on top on them where the box was sealed or used to fill in negative space.

Very personable company

Hands down the best!!!!

Great stuff and amazing packaging so the statue didn't get damaged.

Found items I dont see on ebay. Great experience

Embassy Auctions International made my experience seamless. They were responsive and friendly when I contacted them about picking up my items. Thanks again!

they charge to much for shipping and handling

Loved every thing except the broken Locomotive.

Great people recommend it for everyone

Easy doing business with this auction house.

Repeat buyer. I have not had a bad experience so far

Never disappointed! They are so easy to work with and always available.

I am completely delighted with my dealings with this company. They were accurate, fast, and friendly, as well as reasonable!

Very classy operation from start to finish!!